Question about Creative Labs ZEN Vision:M Digital Media Player

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Creative labs zen vision:m

I have four problems 1. on my main menue, where my FM radio should be, it's not. i press configure menu, then back out. and the radio then appears. so i click on it, and nothing happens. 2. my player isn't importing cd covers anymore, only the text. i know this one isn't important, but to me it is. 3. under artist or any lookup, not all the cd's are showing up. some are just not "there" but if i keyword search it, it's all of the sudden there. 4. in some of the cd's, i can heard a steady clicking in the backgroud, like a cd is scratched. but the noise wasn't there a few weeks ago. thanks

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Re: creative labs zen vision:m

1. common problem --- no fix

2 - 4 Download the lastest firmware

Posted on Jan 14, 2008

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Creative Zen Micro suddenly won't display FM Radio on the main menu. Help please.

The main menu is customizable. You may need to simply add the Radio menu selection back into the main menu.

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Click Here for Creative Software and manual

You may need to reinstall the firmware on your Zen to get it working properly again. The above link will take you to the creative website and the exact page you need for your software and manual downloads.

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FM Radio was erased from the MP 3

OK this seems to easy a fix for you, but try it.
* In the main menu where it lists your options (and where FM Radio would be) press the 'Menu' button on your Microphoto (bottom right button) and there is an option to 'Configure Menu' and in there should be the option to show FM Radio again. Hope that helps you.

I have a similar, but different problem, so ill list below, maybe it will help someone out.

i also replaced the (broken) 8gb microdrive with 8gb compact flash in my Zen Microphoto, which worked flawlessly! BTW i bought the A-Data 'SPEEDY CF 8GB' from

My FM Radio still shows up, but only gets MONO sound on the Right channel, its very frustrating. i took it all apart again and made sure no connections were loose or broken, but everything seems perfect. i believe it to be a firmware issue, i think ill try to roll back the drivers. im using firmware 1.31.01.

its just annoying to have to roll back to Media Player 10 everytime just to install the firmware and have windows properly communicate with the zen... :[

Nov 20, 2008 | Creative Labs Zen MicroPhoto MP3 Player

1 Answer

Zen vision:M radio can i turn it off

you just need to press Back button for radio to turn off and back to the main menu

Jul 15, 2008 | Creative Labs ZEN Vision:M Digital Media...

2 Answers

No radio

If you go to the menu, and hit system, then hit display settingsand finally hit configure menu it should bring u to a checklist page....if u scroll down to FM Radio, that box should be checked...if not than check the box and bac out bac into the menu screen....FM radio should now b there!

Jun 21, 2008 | Creative Labs ZEN Vision:M Digital Media...

2 Answers


  • The player may have to be formatted, which will erase the contents of the player. If you would like to manually update the firmware, please see below.
  • Please note that some firmware updates may format the player. Please read the installation notes for the firmware update before downloading it.
The MP3 Player Recovery Tool can be downloaded at

Jun 20, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Zen Vision M

This is a know problem and there is no fix.

Feb 03, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

FM Radio Feature Completely Disappeared!

Yes this is a common problem with no soultion. could try taking it apart and reseting all the connectors inside see if that works?

Jan 08, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

FM Tuner

System > Display Settings > Configure Menu

Scroll down about 2/3 the way down and make sure that FM Radio is checked.

I hope this helps - creative does have a know problem with this

Jan 01, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Zen middle side buttons not opening Music Library or any of the other sections

If pressing the Reset button doesn't work, you should probably try reloading the firmware (this would be a good time to update your firmware anyways). You can get the latest firmware off the Creative site under "Support". Just be sure you select the right player, as there are several on the list that look similar.

Mar 20, 2007 | Creative Labs ZEN Vision:M Digital Media...

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