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Driver problem in compaq presario c700 laptop

Sir,
i have a compaq presario c700 laptop with OS windows xp.
i have installed conixent high definition audio driver.
sound is working properly, but when i connect a headphone to the laptop, sound comes out from the headphone as well as the laptop. i am searching the solution. someone told me that one sound forge update should be installed after formatting the laptop,then to install the drivers.
but i could not found that sound forge update. where i will get it?
or is there any other solution?


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  • 2 more comments 
  • dig_anta07 Nov 13, 2008

    yes sir.
    i have checked it properly.
    sir ,i got this problem in many laptops with the same series.
    but in case of vista, this problem does not come.


  • pshameer786 Nov 24, 2008

    sir,
    i have a compaq presario c700 laptop with OS windows xp.
    i have installed conixent high definition audio driver.
    sound is working properly, but when i connect a headphone to the laptop, sound comes out from the headphone as well as the laptop. i am searching the solution. someone told me that one sound forge update should be installed after formatting the laptop,then to install the drivers.
    but i could not found that sound forge update. where i will get it?
    or is there any other solution?

  • Ismail Shifau May 11, 2010

    Did u check whether your headphone is plugged in completely, because i haven't had that issue yet.

  • Ismail Shifau May 11, 2010

    Can you please let me know what the exact model of your laptop is. its situated under your laptop near your serial number

    it will end up with a C745UA#158 something like that. its also called part number, if u can get me the serial number and the part number i can give a solution from HP, i work in an HP authorised Service Center here in Maldives.


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C700 series laptop has this headphone problem in built.
go compaq service center to check this problem.

Posted on Dec 10, 2008

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Driver for laptop audio & vidio

Posted on Nov 24, 2008

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Try connecting the headphone properly.
Check if its properly inserted.
Go for windows update............... and then check if the problem is gone.
If all the above doesnot works I think there is a connection between the metals inside your headphone portal, ans as soon as you insert the jack it gets connected and you can hear sounds from both the sources.
Thank You.

Posted on Nov 15, 2008

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I understand that you are unable to install Audio drivers in your Notebook.

This model of Presario has an audio controller that supports the high definition audio. You need to have Microsoft Universal Audio Architecture (UAA) Bus Driver for High Definition Audio installed on the computer before installing the audio driver.

Here is the weblink to install UAA drivers.

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Please do not click on the link. Copy and paste it in a new Internet Explorer window.

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