What make/model is your computer? if it's a HP/Compaq, you can go to the HP website and click support. Put in the model and type of the laptop, and go to downloads for your machine. Select the Windows version, and you should be able to get them there.
If that doesn't make it work, check your BIOS settings to see if the touchpad is activated or not... might be disabled there.
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there is 2 ways of resolving the issue...either you could download the touch pad drivers from the support website of gateway by going to www.support.gateway.com.....ordo a complete recovery...let me know so thati can explain the process of complete recoverythx rocky
I had the same problem after purchasing an HP laptop with a Synaptics TouchPad. After using a wireless mouse for awhile, the TouchPad stopped working. The TouchPad light was white, indicating it was enabled. No TouchPad devices was listed anymore in the Mouse Properties in the Control Panel. I tried reloading the driver but nothing changed.
After shutting down the laptop and removing the battery (according to owner’s manual) it worked again. After turning on the laptop, make sure the TouchPad works. Then go to Control Panel, Mouse, Device Settings tab, and make sure a Synaptics TouchPad is listed in the Devices list and that the Enable button is grayed out.
Download and run the touchpad driver from support.dell.com. Go to drivers and downloads>enter your service tag or choose your model>choose your operating system and click the "Input device drivers" category and download the touchpad driver.