Question about Polycom 2200-08681-001 Microphone

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Microphone will not mute or unmute

When the polycom is rebooted the microphone goes through diagnosis no problem, we have moved the microphone to an alternate unit and we have no problems unmuting and muting. We have rebooted the unit, the mcu, and the hard drive and no change. we suspect a faulty port on the rear of the camera or the microphone.

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  • usmcpablo Jan 02, 2009

    I have a this mic connected to my Polycomm VTC Machine and it is stuck on MUTE

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Waiting clarification, don't hesitate to post.

Thanks and regards
Please kindly rate this solution
Stelios
direct FixYa link: http://www.fixya.com/users/technical114

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