Question about Kenmore 24 in. 15252 / 15254 / 15259 Built-in Dishwasher

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Kenmore Elite dishwasher won't unlock

The unit seems to be locked, and we've pushed the unlock button in for at least a minute at a time (I think it's only supposed to be 4 or 5 seconds). This is preventing us from running the dishwasher at all. It seemed to be acting up a little last week, and would only accept the "Favorite Cycle" button to make it run, but now it won't do anything. Can you please help?

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SOURCE: Kenmore Elite Dishwasher Problem

The dishwasher should have a thermal fuse mounted to the control board behind the operator console4.gif. It is a small silver colored device4.gif attached to a white plactic bracket. In some model dishwashers the wrong gage wiring was used causing the wires to heat up and trip the thermal fuse. There was no apparent risk of fire or anything like that, but the thermal fuses didn't tolerate the heat differential too well. A fix for the problem was to purchase a thermal fuse replacement kit (found at most appliance repair stores) that had thicker wires. The part number for the thermal fuse kit is 959376 and the price is $16.85. You can find it at Order on line and have the part shipped directly to you. access the control board perform the following:

1. Turn off the main breaker to the dishwasher. This is important. Even though the dishwasher is not running, the control board still has live voltages present.
2. Open dishwasher door and remove the top screws that hold the console in place. You shouldn't have to remove the lower screws unless you plan on removing the entire door panel.
3. The control panel should pull off from the front enough to where you can access the control board. There is a thermal fuse mounted on the board with two wire leads going to it. The fuse is silver in color and mounted to a plastic bracket which is mounted to the control board.
4. Cut the wires on the old fuse and splice the new fuse kit to it. Leave plenty of wire to accommodate. There will be instructions included with your replacement kit. Ensure you follow the direction thoroughly and tighten the wire lug screws securely.

NOTE: Do not attempt to reuse the existing wires by simply unplugging the old fuse and replacing it with the new one (been there). The fuse will eventually blow again. Follow the instructions provided and you can't go wrong.

If you have any further quesitons, or if you run into trouble during your repairs, let me know. Good luck to you.

PS If you do not wish to order on line, take the part number I provided you to any major appliance repair shop4.gif and they SHOULD have the part available. This is a known problem and a common fail item.

Posted on Dec 15, 2007

  • 2 Answers

SOURCE: Kenmore Ultra Dishwasher. Model 665.15772990

push the heated/dry button on the dishwasher for 4 seconds and that will unlock the dishwasher. This is just a safety feature that allows you to lock the dishwasher to stop kids from pushing buttons.
If that doesn’t’ work let me know and they will send out a tech to fix it.

Posted on Nov 09, 2007

  • 171 Answers

SOURCE: airgap spills over onto sink every time we run the dishwashers

Hi Jose31,

I'm Harvey the Master Plumber.

Your question is: Kenmore Elite dishwasher.airgap spills over onto sink every time we run the dishwashers. what to do?

This is very common! In most states the airgap is no longer required for this very reason. It's one of those ideas that looked good on paper. In my state I remove it. If you have to keep it, thats OK. All is not lost. The real culprit is crud buildup in the airgap discharge tube. You would have to remove it and clean it and the fittings. And next year do it again. May not be as simple as it sounds. You might consider utilizing our Repair Directory to find a repairman.

Feel free contact me again!
Please give me a rating here at before you sign off
Thank you,
Harvey your Master Plumber

Posted on Sep 13, 2008

  • 58 Answers

SOURCE: Kenmore Elite Dishwasher clean light ind flashing and won't start

That means the control sensed that the heater in the d/w did not operate 3 times in a row. so the unit locks out. First remove the kick plate and you may have to pull the unit out from under the cab, but check your heater. use a meter to see if it reads open, if so order a heater assy it will come with a new control replace it to. If your heater checks good press in sequence normal wash , heat dry ,normal wash,heat dry , normal wash , heat dry three times within 6 sec all the lights will come on then hit cancel. What that did is reset the control and clear that fault. Keep in mind that d/w does not heat it's own water your incoming water temp should be 120. the d/w will maintain that temp. when starting your d/w first turn on your hot water till it gets hot then start your d/w this insures your unit fills with hot water and not cold

Posted on Jan 09, 2009

  • 5 Answers

SOURCE: My dishwasher won"t wash. Help me, PLEASE???

Try pushing and holding the "Air Dry" button for at least 4 seconds. This should turn the control lock off.

Posted on Sep 14, 2009

  • 127 Answers

SOURCE: kenmore dishwasher has stopped draining.

remove the kick panel below the door, place a pan, etc under where the drain hose connects to the drain extension tube, and slide the clamp back some so you can slide the hose off of the extension tube (white plastic tube) and drain any excess fluid into the aforementioned pan, etc., then unscrew the extension tube and check for plugs, or restrictions.
the sump may also be pluged beneath the strainer assembly, and that requires removing the lower spray arm, the water tube that runs up the inside back of the unit, and the upper parts of the assembly below them to access the drain/pump sump area.
last but not least the impeller is jamed and might be able to be freed by removing whatever has lodged within there..
ya never know...
best of luck,

Posted on Oct 25, 2009

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Hello, welcome to FixYa. If you can provide the model number (usually on inside of door frame or tub frame around door opening) and make/brand name, I'll see what I can find for you. It does sound like a door switch, but I'll need to clarify the make & model before moving forward. Regards, Macmarkus :)

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This advise is for Kenmore Elite and Whirlpool Duet front loader washers and dryers with a Control Lock problem.

This may or may not be an indication of a serious problem. In the majority of the cases, this is a simple operator error. Nearly all these model appliances have some sort of Control Lock feature on the front panel now. This is a designed safety feature that is used to prevent small children from manipulating the controls. The controls can be easily locked or unlocked by pressing and holding the following button on the front panel:

Whirlpool Duet Washer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Whirlpool Duet Dryer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Kenmore Elite Washer - Press and hold the DRAIN/SPIN button for 3 seconds.

Kenmore Elite Dryer - Press and hold the AUTO DRY LEVEL button for 3 seconds.

These instructions may not be all inclusive for all Kenmore and Whirlpool models, but they are the most common. Chances are, if you have a Control Lock feature, the instructions will be printed on the front panel adjacent to the button that is required to lock or unlock the controls.

NOTE: These instructions may also work for newer model Maytag, Hotpoint, Admiral and Fridgidaire model front loaders as well. Refer to your owner's manual or front panel for instructions pertaining to your sepcific model.

If the Control Lock feature will not lock or unlock the appliance, unplugging the unit for AT LEAST 30 minutes is recommended in order to reset the main control board. In many cases this is all that is required to correct momentary glitches.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.%%%%

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Yeah, I have a similar problem. I tried to go into a suggested diagnostic run, but that didn't yield anything. I tried pushing the Sani-Rinse and Air Dry buttons back and forth a number of times. Didn't help.
At first I thought the lock-on had accidently been engaged, but disengaging the "child lock" doesn't help. The lock-on light comes back on and sometimes blinks rapidly. I"ve counted around 7 rapid blinks at times and 3 rapid blinks at other times--in case that makes a difference. The control panel doesn't work--in other words, the dishwasher does not start, even when I can successfully get other lights to come on. I don't want to spend >$100. for a new control panel if that is not really the problem.

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There should be a button on the machine with a padlock symbol. Hold it down for 4 seconds to unlock it. If you want to lock it again, hold it down for 4 seconds to turn it on.

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