Question about Philips GoGear HDD060 MP3 Player

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When I turn the Gogear on, it has a file with a " ! "

It was playing fine last week, and now since maybe Saturday it wont pull up to the track screen with radio option anymore. When I turn it on, it waits maybe 10 sec, then displays what looks like a a file with a ! . I've been looking to see if theres a solution I havent tried. I've taken the battery out, and it apart to see what was up, but nothing has worked so far. Do I need to update something or what? I've tried the charging it over night and nothing has helped. If you can help me out, that'll be great! ty

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  • 476 Answers

This is usually caused by a problem with the hard disk. This is signified by a repeating sound from the hard disk inside the player.

Occassionally it can be fixed by tapping the player on a table when it is trying to start up.

WARNING

THIS CAN ALSO CAUSE FURTHER DAMAGE TO THE HARD DISK so only try as a last resort.

Posted on Feb 08, 2008

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Posted on Jan 02, 2017

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I cant organize my downloads, and I listen to audio books and would like to see if there is a way to bookmark or save the place in my book where I left off. I have to sit there and hold to fwd button...


If you are a newbie, and you primarily want the mp3 player for audiobooks, then go ahead and take this player back to the store - I'll tell you why:
The deal between Audible and Philips fell through before the latest series of GoGear's was released. Therefore, even though the player has an Audible folder, it will not properly play Audible audiobook files. Sad, but true.

Your post reminds me that I need to write a Consumer Watch article on mp3 players that claim to play audiobooks - 90% of them will not easily allow you to play audiobooks - you will have to jump through hoops.

If you still want to try, here is what you want to do:
1. Delete any audiobooks off the GoGear, but make sure that you have a copy of the audibooks on your computer itself.
2. Open Windows Media Player. Find your audiobook files in your library. If they don't show up, then you will have to move your mouse over the Library tab - a small black arrow should appear underneath the word "Library" - click the black arrow and select "Add to Library". Click "Add" and find the folder in which your Audible files are stored. It may take several minutes, but Windows Media Player will add these files to Windows Media Player.
3. Right-click an Audiobook file starting with Chapter 1 of whatever book, and select "Advanced Tag Editor". One-by-one, manually assign an a track number to each audiobook chapter - Track 1 for Chapter 1, Track 2 for Chpater 2, etc.
4. Now, re-add the audiobook files to your GoGear.
5. You might additionally have to go into the Settings menu of your GoGear, and turn Shuffle mode off - your user's manual can show you how to do this.

Sound like a lot of work? You betcherbottom dollar it's a lot of work. This particular mp3 player is not the best for audiobooks.

-Tha Mp3 Doctor

Mar 07, 2009 | Philips GoGear SA5285/37 Digital Media...

1 Answer

Wont play wma files


Different players will accomodate different formats. You might have to reformat the WMA files on your PC and then transfer to your unit.

Nov 01, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

I can't download the music to mp3


The songs you are trying to load are in the wrong format - converting them to mp3 format will do the trick:

For every type of file other than WMA, the format error is pretty straightforward. You are trying to load a completely incompatible file format that is not recognized by the Mp3 player. To give you an example, there are currently no Philips GoGear Mp3 players that will load songs from the iTunes music service. The reason they will not transfer or play correctly is that the GoGear is that iTunes gives the users their songs in .AAC format. The GoGear cannot recognize .AAC format. To resolve this problem, you will have to convert the AAC song file into Mp3 format, or some other format that the GoGear recognizes (Note to the law-abiding: converting a copyright protected file into another format might be illegal. If you are concerned, I would just re-download the same song in Mp3 or another recognized file format – this will require a separate music service other than iTunes, in this example).

...see my Tips and Tricks for the rest of the explanation

Aug 07, 2008 | Philips GoGear Flash MP3 Player

2 Answers

Gogear 8gb


The HDD1830 is not Mac compatible. The database file has probably been deleted or corrupted. The player doesn't scan the hard disk on start-up, it only read the database file. Anything it doesn't read from the database file is ignored.

You will need to restore the player with the Philips Device Manager, and re-load your tracks.

Jun 20, 2008 | Philips GoGear HDD1830 MP3 Player

2 Answers

Philips gogear sa6045 and wmpinfo


i had the same problem with my mp3 player after i refreshed the software.
this is what you have to do:
you have to connect your mp3-player to your computer and open the folder of your mp3 player (computer>click on your mp3-player) and then you just have to delete the wmpinfo.xml file.
(maybe you should save the file on your pc just in case the trick doesnt work)
after i did that all the songs worked again :)

i hope i could help anyone
norman

May 22, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Problems


Sounds like you may have loaded DRM protected tracks.

Using My Computer or Windows Explorer, go to a folder containing tracks you have loaded on to the SA6045.

Click on the Views icon, and select details.

Right-click on on of the headings which have just appeared (Name, Size, etc.) and click the tick box to select protected.

Any files which show "Yes" under the protected heading will not play on the SA6045.

If you have ripped the tracks using Media Player, you can turn off the protection when ripping. In Windows Media Player, click on tools -----> options.

Click the Rip Music or CD Ripping tab, and remove the tick next to "Copy Protect Music". Any further files will be created without the DRM protection.

Apr 10, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Philips GoGear mp3


Sounds like the files are DRM copy protected.

You can check for protected tracks.
  • In Windows Explorer, go to the folder where the tracks are stored on your PC.
  • Click on View -----> Details
  • Right click on the header bar in the right hand window and select protected. (If protected is not listed click on More)
  • Tracks will be listed with No or Yes under "protected". Check your non-playing tracks are listed as No, under "protected".
The HDD1830 is not compatible with protected files, although your PC will play them ok.

Feb 29, 2008 | Philips GoGear HDD1830 MP3 Player

1 Answer

8GB GoGear isnt working at all


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

Dec 17, 2007 | Philips GoGear HDD1830 MP3 Player

1 Answer

Phillips Gogear 30G Playing problems


The device itself is not faulty. This is Microsoft's fault, not Philips'. Microsoft no longer supports Jukebox. Use Windows Media Player instead.

Some of the songs may have Digital Rights Management (DRM) encoding that the player will not support (once again, Microsoft's fault, not Philips). You can right click on the trouble music file, select "Properties," and select the License or Digital Right tab - look for the msg: This file is not copyright protected. Find out if the songs that CAN'T be transferred have this message. If so, then click on acquire digital rights (or some variant of that phrase). If the files tha CAN'T be transferred DO have Digital rights protection, then you must save the files in a different format that is stripped of DRM encryption.

-Tha Mp3 Doctor

Oct 29, 2007 | Philips GoGear SA178 MP3 Player

1 Answer

Philips 1630/17 6gb mp3 player


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Oct 09, 2007 | Philips HDD1630 MP3 Player

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