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You can try this: Go to Settings. Under Settings, scroll down to General. Click on that. Under General, scroll down to Reset. Click on that. That will open several lines of choices. The second one is "Erase all content and settings" - however, I have not ever tried this, so it's possible you will need the previous owner's Apple ID and password to complete this step. I would suspect you will, because Apple is very serious about security. So you may need to either contact the owner and get the ID and password, or your other option, as you said, is factory reset, which may be your only way out.
there are two methods you can try.
If you have the administrator account password for the local computer and the best way to uninstall K9 web filter from the local computer is to re-install it! Re-install k9 web protection will simply get you a new license code and a new password you can enter without the need of old password.
1.Open K9 web protection website
2.Click "get K9 NOW" tab on the top-left
3.Fill out the information and your email.
4.Download the K9 Web protection software from the link included in the email and keep a copy of the license.
5.Grab a version of the K9 web protection installed on your computer, a Google search should do the job.
6.Open "Task Manager" by press (Ctrl+Alt+Delete) and end the process K9filter found in the "Process" tab.
7.Now, you can safely delete the K9 web protection program files. Open computer explorer and go to the folder where K9 is originally installed. It can be found mostly at C:\Program Files/Blue Coat k9 Web Protection.
8.Remove the contents of the folder but not the folder.
9.Run the K9 web protection setup/installer file which has the same version as the one you just delete
10.Provide the license and create your new password
11.Point the installation folder to the same folder you just empty the contents earlier on
12.Now you can have a re-installed K9 web protection with a password you know.
How do you uninstall K9 web protection now? Use the new password you just created
If something goes wrong, install the K9 web protection program downloaded from Step 4.
Reboot Windows into safe mode: restart your computer and hold "F8? key until you see the menu to choose "Safe Mode"
Login to windows and go to "Program Files" directory and delete the K9 folder manually (delete only the contents but leave the folder)
Click "Start"->"Run" and type "msconfig"
Check the tab "Services" and tab "Startup"
Un-check anything that is related to k9
If somehow this method is messed up, try to download K9 again to at least restore your previous installation.
If this still does not work, try to install Revo Uninstaller.
Here is a video tutorial
It sounds like the hard drive has been locked with a password. This is the most secure method to protect your data if the computer has been compromised or stolen. It is virtually impossible to unlock a hard drive password because the password itself is written on the hard drive and cannot be removed even if you install the hard drive on another computer. Since you cannot access the hard drive you cannot access the password. You need to get a new hard drive or one that doesn't have a password lock.
If it's a Windows account password, you can remove it by getting a software password remover - these can be downloaded from the Internet.
1. Go to K9's Web site, and download a copy of K9 -& get a new license 2. Go to your Program files on your hardrive, and delete the FILES that are in the K9 Folder. 3. Empty your recycle bin 4. Reinstall K9, enter a new password, complete install program 5. That is it! -you can now uninstall K9 or set it accordingly
Just some advice from someone in the same situation!
As soon as u start the Laptop, start hitting F8 Key Cont. it will take u Safe Mode, click on safe mode, may be cud find another user account, Go to Start - Control Panel - User Account - Select ur User Account and Remove the Password.
& if incase u dont have any other User Account, then u will have to contact ur Manufacturer or u will have to Restore ur computer to Factory Settings.
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