Epson Perfection 2400 Photo Flatbed Scanner Logo
Posted on Nov 13, 2008
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Problem saving scanned negatives to laptop. Epson 2400 scanner.

First off all tried it on XP and Vista and it worked fine. Downloaded the latest drivers for both OS. Scanned docs, photos and slides.
Then it started to "hang, stall, frees and not respond anymore. After completing the preview scan, it does not complete the process. The only error message received was: "can not allocate the acquired memory".

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Mohan Sriraman

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  • Expert 490 Answers
  • Posted on Feb 06, 2009
Mohan Sriraman
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If you are scanning in Color and in high resolution, then the file size will be very big. Try and close other programmes in your Laptop and try. If in color try 150 or 200 dpi option and also select JPG format. Alternatively you can increase your RAM in the laptop. S. Mohan

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