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I'm getting a message on my HP Officejet J5780 (All-in-one) that says " Catridge error - cartridge on left is not intended for this printer. I have the correct cartridges. This message occured after there was a power failure. I disconnected the printer. I also replaced both cartridges. However, I still get the message.

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  • Anonymous Mar 18, 2014

    hp officejet j3680 all in one has a error message saying cartridge on the right is not intended for this printer

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  • 246 Answers

Please try to reinstall the printer driver

Posted on Nov 13, 2008

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Just got new catridge refilled and it only did two documents now says replace HP Office Jet J5780


Sounds like the refilled cartridge chip is not good, take back to where it was filled and get another cartridge

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Hi Officejet J5780 all in one printer displays message 'Cartridge error' "cartridge on left must be replaced". Have replaced cartridge and also cleaned contacts but still the same....


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Sep 03, 2011 | HP Officejet J5780 All-In-One InkJet...

1 Answer

Getting "Catridge error: Refer to


if the cartridge is not sensing poperly this error may occur.clean the cartride contact and try it.

the following link may useful to you.


http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01571812&tmp_task=solveCategory&cc=us&dlc=en&lang=en&lc=en&product=3441011

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1 Answer

My HP Officejet J5780 gives me an error code to change the left ink cartridge. We have done this twice now and still will not work. How come?


Hello.
On the front of the cartridge are some gold coloured dots, these dots line up with pins inside the printers cartridge holder. Make sure all these pins are lining up and free of any ink or dirt. Use a bright torch to make it easier.
I hope this helps Regards GM

Jul 15, 2011 | HP Officejet J5780 All-In-One Printer

1 Answer

I get a message the catridge inserted is not intended to use with this printer


HP has embeded tools to detect if you are using the original HP cartridge or not in their printer driver.It detect fake catridge & display message to the user.That is the message you are encountering.Avoid using fake catridge for long printer life and good quality printing.

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Casey K.

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1 Answer

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if u r sure about the catrige then its a problem with the carriage unit ,in which the catridge seats,it has to be replaced.
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2 Answers

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u better check the catridges first specially black catridge,or get it tested on any other printer,but before that wipe the back side circuit section of the catridge with a tissue paper,n try,if the catridge is ok then the catride unit is has to be replaced
thnx N

Jan 14, 2008 | HP Officejet J5780 All-In-One InkJet...

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