Question about Garmin GPS

6 Answers

I have registered,and I have trouble trying to get a up to date map.The serial number of my GPS is15D017640,purchased on the 14nov08,could you advise me on this

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  • 3 more comments 
  • wesjenny Nov 13, 2008

    I cannot download from pc ,have to have a chip

  • wesjenny Nov 13, 2008

    I just paid $108 ,I thought it was for a chip,but i think it was for a download,can you check

  • wesjenny Nov 13, 2008

    I dont have anything to download from the pc,but I just paid$108 I thought it was for a chip can you help me

  • wesjenny Nov 14, 2008

    Inow have purchased a connection for pc thanks

  • wesjenny Nov 14, 2008

    Yes I now have a connection to the pc thanks

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6 Answers

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If you paid $108 to Garmin for a map download you should have received an email with the download detail.

This is fixya technical support, you need to contact the seller customer support instead.

Try to understand, and let us know from where you bought the $108 update, so that we can address you to the right contact.

Thanks.

Posted on Nov 13, 2008

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The map update it is not free. That makes people upset they have to pay for it. However that’s the way things are at present with Garmin and map updates. We’ll leave the pay factor aside for the time being and concentrate on how to make the map update process smooth and easy.
Step 1. Where to get it? Register your Garmin GPS at the Garmin web site. All you need is the unit so you can enter in the serial number that’s physically printed on it.
Once registered you will have the option to purchase the update you need.
Step 2. DVD or download? Get the DVD in the mail. The download takes way too long. Remember, it is a DVD’s worth of information we’re talking about.
Step 3. Install the latest Garmin USB drivers. Grab those from here. It’s a fast install and painless. To note: Windows (and even OS X) will usually automatically install the drivers, but it’s better to get them manually just to be on the safe side.
Step 4. Plug in the GPS to your computer. Step 5. CLOSE apps This is the #1 reason why people have any problem with updating a Garmin GPS. They have a bunch of **** running, such as instant messengers, web browsers and so on. This does nothing but SLOW THE PROCESS DOWN. Whether your using Windows or OS X, close those frickin’ apps and KEEP them closed until the update is completed.
Step 6. Pop in the DVD and follow the instructions. Step 7. Wait. A long time. The update process takes 1 to 2 hours to complete.
For those wondering why it takes so unbelievably long to complete, remember once again we’re talking about a DVD’s worth of data here transferring over USB. Have you ever transferred over 4GB of data over USB? If you have then you know how long it takes.
There many be instances where the updating program appears to lock up. Trust me when I say it’s not. You just have to wait and be patient. It will complete.
I have performed map updates several times on several different Garmin GPS units. It always takes a long time. As long as you have no apps (or as little apps as possible) running and are patient, the update will complete successfully.
The 2009 update to date has been the easiest by far. The updater app did exactly what it was supposed to do and now I enjoy the latest-and-greatest map data set on my c580.
How to report map inaccuracies If while driving you see a road that is marked incorrectly, or the intersection that is labeled wrong, or a business listed that is no longer there or the like, remember the following:
Garmin does not provide the map data.
NAVTEQ does.
If you want to report a map inaccuracy, head over to mapreporter.navteq.com. This is where you report inaccuracies. It’s free and stupidly easy to report map errors there.
So if you ever wondered how you can easily report map issues, there you go. No calling or e-mailing necessary.

Posted on Nov 13, 2008

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Garmin's City Navigator 2009 free upgrade is available to all Garmin fans who purchased a GPS that came with City Navigator on or after 1st May 2008. You need to create a myGarmin account and register your unit if you want to download this free upgrade. 
Once when you download the map update run the downloaded software and follow the prompts.u need to register ur serial numb with garmin..Once they confirmed the serial number and the registered details they reset ur ccount and allowed the 2009 download. 

Posted on Nov 13, 2008

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Hi,

Initially, pls postback the exact model number. Additionally, if you are using a Window based computer to download/upload the mapupdates, perhaps you can try with your antivirus and/or firewalltemporarily disabled. Incidentally, Have you seen this page? It is for 310/360/370, perhaps something simiolar to your specific model. Based on this, it would seem that you would need to install a new/latest WebUpdater to download updates for your Garmin.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information. Good luck and kind regards. Thank you for using FixYa.

Posted on Nov 13, 2008

  • Louie  Role
    Louie Role Nov 13, 2008

    chip? or a memory card?

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Hi!!

try update your GPS

Posted on Nov 13, 2008

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  • Garmin Master
  • 13,433 Answers

You can get garmin map updates from this page

http://www8.garmin.com/cartography/

Posted on Nov 13, 2008

  • Ekse Nov 13, 2008

    Please contact garmin support directly about your purchases they know there what you have purchased and will definitely direct you to the right direction with your current problem.

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How do i update my gps


A GPS will help find the shortest and fastest routes to a particular destination. When the maps are out of date, the GPS may not be able to find the best route. A GPS should be updated at least once per year. Some GPS manufacturers will allow the user to download free updated maps; however, many manufacturers require the user to purchase updated maps. Updating a GPS map isn't complicated, and will take about 2 hours to install.

1.Turn on the GPS and plug the USB cable into the USB slot located on the GPS.
2.Plug the other end of the USB cable into the USB slot on the computer.
3.Insert the map update DVD into the computer. If you have a map download, locate and open the file on the computer.
4.Click on Update Firmware located on the main menu. Click "OK" when the firmware is finished updating.
5.Unplug the USB from the computer and turn off the GPS. This will allow the firmware to reset on the GPS. Turn the GPS back on and select the language and time.
6.Reconnect the USB to the computer and click on "Update Map," then click on "Load Maps."
7.Connect to the Internet by clicking on the activation link. This will display the activation number. Find the serial number located on the back of the DVD. If you downloaded the update, a serial number was provided. Enter the serial number and activation code into the update program to continue updating.
8.Close the program after it has completed the update, and unplug the USB from the computer and the GPS. Turn off the GPS to finish the update.

I hope you find it very helpful. Thank you for using fixya.

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Map Upgrades for GPS:

The below units are upgradable with the Navi Extra maps.
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  • Q4-06: From Serial # ML0909000001 onwards
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  • V4: All serial numbers
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Important Map Upgrade Information:
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Please note that Nextar is unable to answer map support questions once the Navi Extra mapping has been purchased. For any map related questions and/or refunds, please feel free to contact Navi Extra at:https://nextar.naviextras.com/shop/portal/support?selectedTab=contactus.

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