Question about GE 27958GE1 Cordless Phone

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Answering machine no longer works

My answering machine function stopped working, and so did my speaker phone. This happened when the corded phone base (which is the main unit) had been accidentally unplugged from the A/C power source. I have since plugged it in again, as well as unplugged it from the jack, and plugged it back in....but the answering machine feature and speaker phone still won't work. It operates as a regular phone: can use the base or handset, and caller ID still works. After I plugged it in again, all I see on the console is a message that says INITIALIZING.... it never stops..... Have called the helpdesk at 1-800-448-0329 and they told me to double check that I don't have voicemail enabled by my local phone company. Well I checked and I don't have it. Any ideas on what to do?

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Re: Answering machine no longer works

Pull the power from the back of the phone. Press the format button and hold it. Then reinsert the power plug aand let go of the format button.

Posted on Feb 09, 2008

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Re: Answering machine no longer works

Wow..SAME thing...this phone system has gotten to be about 10 years old and the gurus or factory service won't help you out too much because of the bell and whistles it has...and time is money eventually...keypad membranes go bad..bugs get in them...the crawlly ones...if they share the "initialization" left me throwing away the headache and going to Walmart...FIX YA!!!!!

Posted on Aug 31, 2008

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