Question about HP Color LaserJet 3500 Printer
I'm using remanufactured cartridges. They seem to work fine but I get this message and don't know which cartridge is causing the problem. If I open and close the cartridge door, it will continue to print fine until I queue up another print job.
To identify the misbehaving cartridge just replace them one by one with another new, preferably HP cartridge. As far as why, HP makes lots of money by ?encouraging? users to buy genuine HP consumables. While HP?s cartridges are uniformly the best available they are are outrageously priced, thus the refill market. In an attempt to kill the remanufacturing market HP now embeds ?chips? in each of their LaserJet cartridges, unfortunately for HP refillers can replace them too. I?ve found several references to this error message and they are always linked it the printer discovering a remanufactured cartridge. In most of the other cases this automatically disables ?economy mode? printing but you can typically bypass the error message by hitting the enter (check) button on the printer.
Posted on Nov 30, 2006
This is why HP sucks. I will never buy their shoddy products again. So greedy that to greatly inconvenience the customer for a few bucks off their way overpriced ink. FU HP
Posted on Sep 04, 2010
A memory error is usually caused by a bad connection between the memory chip installed in the top of the toner (ink style) cartridge to the sensor in the front of the printer (it's spring loaded and on the top inside). Usually it's fixed by popping the sensor back into place, they get knocked around sometimes when the toner is being replaced or a jam is being cleared. I've also found that toner cartridges can come with faulty memory chips and you have to just throw it away and get another one or try to get your money back.
Posted on May 29, 2010
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