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Ink system has failed. Unable to print. Error:0xc18a0301. Turn power off then on again. Problem continues. Hp Photosmart C5180 All-In-One

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  • saguarojb Nov 14, 2008

    After trying Hp's and FixYa's solutions for "0x" errors several times, I gave up and called my Performance Protection Provider. Their solutions were basically the same as Hp's and FixYa's. The bottom line is that the printer initialization does not complete sucessfully. I return the printer free of charge to the Performance Protection Privider and they will send me a gift card in the amount I originally paid for the printer two years ago.

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Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK. The Printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.

Posted on Nov 13, 2008

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Ink system has failed. Unable to print. Refer to printer documentation Error: 0xc18a0201


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I have a 13 month old HP Photosmart C5180 which is now displaying the following error message, "Ink System has failed. Unable to print.." Error: Oxc18a0506. The help message suggests "turn power off then...


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On HP Photosmart C5180 Error Message 0xc18a0201


call hp total care 1800 4746836
u knw i cn tell u the steps but if u do even 1 of the steps wrong ,ur printer wont work anymre so contact them
...hp technicians will be able to take care of u
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Hp c5180 printer: While printing a job, the


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1 Answer

Error 0xc18a0301


Hello Alina,

Please Click here and follow the instructions to resolve this issue.

Regards
laxman

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2 Answers

Error 0xc18a0301


Error: 0xc18a0301 fix from HP tech support:

Let us perform some steps to isolate the issue and find a fix for it.
Please perform the following steps and let me know the message that will be displayed on the printer.
A. - Press and hold the “*” key.
B. - Press the “#” key and release both keys.
Display should say “Enter Special Key Combo”
C. - Press and release in sequence the “1”, “2” and “3” buttons.

Screen says "support" R0631M

Press and release the right arrow button until the display says “System Configuration Menu”.
Press and release the “OK” button.
Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
Press and release the “OK” button.
Display should say “Hardware failure status: Clear. Press OK to clear”.

Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.

Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.

Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.


Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer

turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK. The Printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.

Is the error message still being displayed on the printer?


Print a self test page to check the functionality of the printer.
Press Setup menu on the All-in-One then scroll using the arrow key and select Print Report then select Self Test Report.


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


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1 Answer

HP Photosmart D7160 printer.


Hi try and try I found this I know your error not in here but it may work for It worth a try nothing to lose and it may work. I know your error code is not in this but it some times it clean the error with this type of error number you can gave it a go try not harm it Error code: 0xc18a0201, 0xc18a0206, 0xc18a0306, 0xc18a030a, 0xd0620130, 0x887dd03a, 0xd05d010d, 0xf0af8004, 0xc19ac3ff, 0xc18a050...

Reset the product:
1. Without turning off the product, disconnect the USB cable from the rear of the product.
2. Remove the cartridges from the product.
3. Wait for the 'Insert Cartridges ' message to display on the control panel.
4. Disconnect the power cord from the back of the product.
5. Wait 60 seconds.
6. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
7. Reinsert the cartridges, and then close any open doors on the product.
8. If you receive a prompt to print a calibration page, do so.
9. Reconnect the USB cable to the rear of the product, and then try printing again.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Mar 10, 2009 | HP Photosmart C5180 All-In-One InkJet...

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