My camera worked great for more than a year. It was in the midst of downloading a couple dozen photos last month when it stopped, the computer said the program was not responding and I haven't been able to download since. I have removed and reloaded the software multiple times. I have scoured the troubleshooting book the camera came with. Has anyone else encountered this type of problem AND resolved it? Thanks in advance for your help.
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Re: Unable to download
Some things to try:
1. Accessing the photo files directly by removing the memory card and plugging it into a card reader (avoiding using the camera as the go-between).
2. Using a different software program to download the photos. www.preclick.com has a nice, free, fast organizer you might try.
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I got this same camera cheap last year on ebay. Once I received it with no drivers/software I contacted the seller and they promised a dozen times they would send it, but never did. I finally filed a complaint with paypal and got my money back, but was told to keep the camera by the seller.
It became a paperweight because I could not get it to work with Windows XP or Vista. Then several months later Windows 7 comes out. Out of curiosity I plugged this camera into my new Windows 7 machine, and Windows automatically downloaded and installed the drivers.
I then went out and found the free software Yawcam (Yet Another Webcam Software). It works well with this now free camera.
My only real complaints are that I have to manually focus the camera and the night vision feature does not seem to work (but I figure both those issues are because the software does not support it and has nothing to do with the camera). If anyone has a better software suggestion please let me know.
It also works great with Skype, but I still have to manually focus it.
All in all I don't know how much of an answer that is for you, but it is how I got my Sirius USB2.0 Camera working.
Go to store and purchase a memor card reader/writer. It will allow you to put your memory card in it and download the pictures to the computer via the usb port. Make sure the reader/writer is made to accept your type of memory card.
Go to the "Add and Remove Programs" in your Control panel.
Do a "Change" and do the 'repair program' utility. That should fix it, good as new. If that is not a possible option, try uninstalling. (if there is no "Change" and 'repair program') then Run the normal uninstall program.
Consider NOT connecting your camera to your computer.
The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.
Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.
See if you can download the photos through the USB cable. Then try reformatting it in the camera. Otherwise, I probably would get rid of it. Memory is cheap enough, and it's not worth the risk to keep around an unreliable memory card.