Problems printing black (by 2 users)
My C5100n will print all colors on a page except black. I initially encountered the problem last week, although the problem then was that the black ink was not setting. Color images looked good, but the black was smeared. I replace the black toner cartridge, and my problem was solved for a couple of days. Now, no black will print at all. This occurs for both text and graphics.
1 Other User Has The Same Problem
Comment by hicksinfo, posted on Jun 30, 2008
I'm having the same problem except I've changed both the toner cartridge and drum and still not printing black. You say to clean the leeds ... um .... not to sound dumb but where in the world is that? Is that the connection areas on the drum? Did that. I gently cleaned the "bar" that hangs down from the lid when you open it. Still not printing black. Adjusted the registration a couple of times. Still not printing black. All other colors printing including the Cyan that says is out.
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