Question about Canon imageRUNNER C6800 Copier

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Toner Replacement I'm trying to replace the toner in my c6800 and I can find where the black goes and the yellow, but not the cyan or magenta. I'd love a diagram or picture or pdf file that shows where the cartridges are at in the printer.

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Re: Toner Replacement

The cyan and magenta go into the machine through the same aperture as the yellow toner cartridge. The machine will automaticaly rotate the toner turret to the correct position when toner replacement is necessary for that particular cartridge.

Posted on Aug 27, 2007

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Cyan and Magenta does not print on the right side of the paper. Toner indicator shows three quarter of the cartridge to be full. Yellow and black prints are perfect.

I have worked/ serviced similar Laserjet Color Printer with same issue.
Actually, prints with faded colors or different colors are due the the dust/ toner dust accumulated on the optics (mirrors and lenses) inside the printer, which refect the laser beams to form prints. For instance, red color is formed by a mix of yellow and magenta toners. The color is replaced by yellow due the the partial or complete blocking of the image laser beam for
magenta as the mirrors which reflect laser beam get covered with dust and toner (which partially blocks the laser beams). Hence the image is not produced properly. This needs professional hands for servicing and cleaning of the optics inside the printer. Note that first magenta goes off, followed by yellow, then cyan and lastly black. This is due to the mirrors placement inside the printer. Magenta is the last one facing upwards at 45 degrees angle and gets most of the dust and goes off first.

Rest assure that the printer requires ONLY CLEANING OF THE MIRRORS, which are inside the printer. So, it is advised that you get the printer serviced by any printer repair/ service professional. (Please note that the mirrors, lenses and scanner assembly inside such printers is extremely complex and can get damaged very easily especially the mirrors).

Hope it would help. If you need any clarification, let me know
Good Luck!


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Excess cyan toner is on electrostatic transfer sheet even after wiping it. All black and white pages are printed with cyan background.I am even using original cartridges.

Since you have Cyan toner in places where it should not be then the only possible cause is a defective Cyan Toner cartridge. I worked on one just last week where the customer complained about Magenta toner on their prints. I also noticed Magenta toner on the Transfer Belt just as you see Cyan toner on the Transfer Belt. I replaced the Magenta Toner Cartridge and everything cleared up nicely. The Transfer Belt Unit can also cause similar problems but it would not be ONLY one color like Cyan. It would be a mixture of all colors. My bet is replace the Cyan toner and you will be fine. If you have an old empty one just shake it up a bit and try it as well. This might allow you to verify before buying a new cartridge.
Good Luck and Thank You for using Fixya.
Wheatland Services

Feb 06, 2011 | HP Color LaserJet 2600n Printer

2 Answers

I need black ink for my lexmarkc540n printer

This is the worst printer! i advise everyone not to buy!! changing ink every week!!!!! total garbage!!!!!!

Nov 08, 2009 | Lexmark C540N PROD SPECS TBD Printer

1 Answer

Newly replaced original magenta toner not printing

Dear this printer is solve this problem just

chnge the magenta toner scaner ok ........after that is working but not any idea about this just call me :+91-09328015664

Jul 14, 2009 | HP Color LaserJet 2600n Printer

2 Answers

Magenta (yellow) unit is PAST end of life... (I have changed cartridges I still have this message. I tried to read instruction, and I got following message: Install P/N 108R00649 following the instalation)

Hi armaskopljak:
You have replaced the toner cartridge but you still have to replace the imaging unit which is the drom that the toner cartridge attaches to.
Toner Cartridge OK, Low, Empty When 15,000
(high-capacity cartridge) or
7,500 (standard-capacity
cartridge) pages are
printed (5% print density).
Imaging Units At/Near end-of-life When 30,000 pages are
printed out or when the
pixel counts are
A fuse in the new
imaging unit will blow
upon installation,
resetting the counter.
Verify color calibration. Clean lenses.

Xerox Part Numbers

Toner Cartridges:
Standard Capacity Yellow 016-1975-00
Standard Capacity Magenta 016-1974-00
‘ Standard Capacity Cyan 016-1973-00
Standard Capacity Black 016-1976-00
High Capacity Yellow 016-1979-00
High Capacity Magenta 016-1978-00
High Capacity Cyan 016-1977-00
High Capacity Black 016-1980-00

Imaging Units
Cyan 016-1993-00
Magenta 016-1994-00
Yellow 016-1995-00
Black 016-1996-00
Hope this helps

Jul 10, 2009 | Xerox Phaser 7300DN Laser Printer

1 Answer

Epson acculaser c1100 ink replacement

K- black
M- Magenta (red)
Y- Yellow
C- Cyan (blue)

Hope this helps.

Jul 03, 2009 | Epson Aculaser C1100 Printer

1 Answer

Cyan toner does not rotate to front to be change

um... Cyan is blue isn't it?

Magenta Pink,
Yellow = Yellow and
Black = black.

Oct 02, 2008 | Dell 3010cn Laser Printer

3 Answers

K toner low

C - is for Cyan
M - is for Magenta
Y - is for Yellow
K - is for BlacK

Jan 25, 2008 | Epson Aculaser C1100 Printer

3 Answers

How to change cartdridge for other color???

If you wait until the colour has completely run out, you will see a message to that effect, and the correct cartride will be presented. If you wish to change before this:

1. On the printers' control panel, press the "right" button (labeled no. 3) once and then the "down" button (labeled no. 4) until you see the RESET MENU.
2. Press the "right" button (labeled no. 3) once.
3. Press the "down" button (labeled no. 4) until you see "CHANGE TONER X" appear on the screen (where X is either C, M, Y or K, Cyan. Magenta, Yellow or Black).
4. Press the "right" button (labeled no. 3) once. The printer will rotate the toner carousel to the correct position for you to change.
5. Open the printer door and change the toner as normal.

Jan 20, 2008 | Epson Aculaser C1100 Printer

2 Answers

Konica minolta error

I had the same problem and found that one of the toner cartridges must have not been seated properly. I removed the black toner cartridge and re-fitted it. The printer now works fine again with no errors. 17H is a code relating to a fault in the rotation ......... possibly one or more toner cartridges need checking. Use the menu on the printer to turn it to the appropriate position (i.e. engine menu then select replacement of whichever toner you are checking).
Hope this fixes your as well.

Aug 27, 2007 | Konica Minolta magicolor 2300DL Laser...

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