Question about Car XR9000 Two-Way Confirming Remote Start and Security System wit

1 Answer

GPS Transmits ''Stolen Vehicle'' While Alarm is Disarmed & Vehicle

A few weeks ago a problem developed. Twice in 3 times of using the vehicle in one week, my 5 month old XR9000 has twice shut down my new Toyota- once at the exit of a hospital garage and the other at the exit of an airport garage. The auto phone system would not accept my info via Verizon nor T-Mobile each time on two different phones each with 4 bars both times. It took more than 20 minutes to get it solved by telephone with Pursuitrak support. Both times the police were called by PO'ed people stuck behind me and both times a tow truck was called by police before I could get the alarm reset by Pursuitrak. At the hospital, police and lot attendents made me let them push the vehicle, denting it in two places where they pushed me into the street- which 5 minutes later had so much traffic blocked that two fire trucks and an ambulance got trapped in it.

Pursuitrak has now notified me that since then (apparently because of Pursuitrak having this problem with many customers), Audiovox created a firmware update that should fix this. Apparently when the alarm is disarmed, the GPS over time gets out of sync with the alarm module and the GPS does not receive the disarm signal. As soon as the vehicle is moved, the GPS causes a cell call for an unauthorized movement of the vehicle. As soon as that call is received and the vehicle stops in traffic, the vehicle is shut down with the alarm sounding until it receives a reset and disarm signal from Pursuitrak. The dealer refused to attempt a firmware upgrade and so I have been waiting a week so far for a replacement with the firmware update as all the modules in stock supposedly can have the same problem at some time in the future after placed in service.

Regarding Pursuitrak's automated system not being able to accept data from the two different cell phones and phone companies, Pursuitrak has responded that frequently happens when entering data from a cell phone. They recommended the next time it happens that I go to a pay phone and call.

I so far have avoided further incidents by disarming the alarm ten (10) times each time before I move the vehicle. So far this seems to be working but if this happens to you, get the firmware update. Over time the GPS will probably get so far out of sync with the alarm module that it can't communicate with the alarm module.

Posted by on


1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

The number one problem here is that your alarm module should not be installed to shut down the ignition only the starter. This is clearly specified in all Audiovox lititure and manuals.

I had this problem which caused the vehicle not to start but no other impact. I sent my unit in for a firmware update and it has been fine now with no false alarms for more than 18 months.

Posted on Aug 22, 2011


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Where is the shut-off switch for tundra alarm

Hi, I am not sure where the switch is but 3 months ago the following was posted by:-

liverhuyen2003 answered 3 months ago
Make sure the drivers front(left front) door is closed and you have your car keys. Insert your door key into the drivers door and turn it to the locked position two times. Then turn the key to the unlock position twice. The alarm should be disarmed, now.

SECOND TECHNIQUE: If not then take the ignition key and turn the ignition switch all the way ON then OFF then ON a second time and OFF again. These are the procedures for nearly all factory alarm systems. If neither of these works you probably have an after market(add-on) alarm system.

Warnings This technique is only for use on your own car that you own and have keys for. If you don't have the keys- disconnect the negative battery cable to stop the horn until you get your keys. Then reconnect the negative terminal and proceed to step one.

Hope this helps!

Apr 06, 2014 | 2001 Toyota Tundra

1 Answer

Viper 5701 led light does not flash when armed, stays lit when alarm is disarmed

If the LED is on solid then the alarm is in valet. To exit valet, press "F" twice then press unlock on the remote. The LED should turn off.
enter the vehicle, turn the ignition on then off, press and release the valet/programming button on the antenna. LED should turn off

Jan 30, 2013 | 5701 VIPER 5701 2-WAY ALARM w/REMOTE START

1 Answer

The alarm system has activated and we cannot disarm the system via the Remote Key Fob or by key at the doors or hatchback. Tried disconnecting battery same problem. When the doors open the system...

Hi Edward:
In dashboard, your THEFT warning light is blinking? If the answer is yes, your antotheft system is activated and will need restart and resynchonized. This occurs when battery is disconneting or other un-authorized key is used.

Vehicles equipped with Vehicle Theft Security System (VTSS) are protected from vehicle theft andunauthorized entry. VTSS system monitors vehicle doors, hood, liftgate and ignition. If an attempt is made toenter or operate vehicle without proper disarming of system, vehicle horn will sound, headlights, taillights andparking lights will flash, and engine will be prevented from running.

VTSS system arms when ignition is off, vehicle is exited, door is locked using power door locks and door isclosed. Alternatively a remote keyless entry transmitter can be used to arm system. A security light on panelwill flash for 15 seconds to indicate system is arming. At the end of 15 seconds, if no door, hood or tailgate isopened, system is armed.

If alarm is triggered, horn will sound for 3 minutes, and lights will flash for an additional 15 minutes. If hornsounds 3 times when either front door is unlocked, vehicle has been tampered with (tamper alert). If doors arelocked manually or with key, system will not arm (manual override). If an unauthorized entry does occur, VTSSsystem signals Powertrain Control Module (PCM) to prevent vehicle from being driven. PCM reduces injectorpulse width to zero, causing a start and stall condition.

System can be disarmed with the keyless entry transmitter, or by using key to enter vehicle. In both instances, if alarm was activated, vehicle alarm will be terminated. If battery is disconnected and reconnected, alarm will beactivated and it will be necessary to disarm system as indicated.

Please, send us some email account to send you this procedure in PDF format file.

Feb 08, 2012 | 1996 Jeep Grand Cherokee

2 Answers

When use remote starter to start car, factory alarm goes off. How can I use the remote starter without this happening?

It sounds as if your vehicle's factory alarm is not disarming before the remote start sequence. You will have to disarm the factory alarm before start. On most vehicles there is a disarm wire, usually in the door that operates with the key cylinder. To test, probe the wire at the key cylinder while unlocking the door with the key. Some vehicles have the disarm wire in the driver's kick panel, but they operate the same way (with the key cylinder). Other vehicles can be disarmed with pulsing the key sense wire. Some vehicles do not have a factory alarm disarm wire,i.e. some Subaru and GM cars and trucks. They can only be disarmed through data modules. More information on the year/make/model of your vehicle will be needed to accurately solve your problem.

Nov 08, 2010 | Prestige Remote Start

1 Answer

Montero 2001 alarm cant be disarmed. How can I?

if u can't disarm it with the door key then the system has developed a hard fault and is falsely sensing the car is being stolen, u will need to have the security system scanned by the dealer to determine what is causing the false activation.

Oct 28, 2010 | 2001 Mitsubishi Montero

5 Answers


Hi there.
Phone your service provider, tell them its been stolen, if its being used they will send a text to that phone which will disable it from being able to be used. As for tracking it has to have GPS installed in the original software.

Good luck and thanks for using Fixya!!

Feb 23, 2009 | Nokia N72 Cellular Phone

1 Answer

How can I reset my Factory Alarm on my Jeep it wont run

Alarm Module Reset Procedure
NOTE: This information applies to a Vehicle Theft Security System (VTSS) that was armed when the battery was disconnected and reconnected.
When the armed VTSS senses that the battery has been disconnected and reconnected, it enters its power-up mode. In the power-up mode the alarm system remains armed following a battery failure or disconnect. If the VTSS was armed prior to a battery disconnect or failure, the system will have to be actively or passively disarmed following a battery reconnection.
The power-up mode will also apply if the battery goes dead while the system is armed and battery jump-starting is attempted. The engine no-run feature will prevent the engine from starting until the alarm system has been actively or passively disarmed.
Passive disarming of the Vehicle Theft Security System (VTSS) occurs when the vehicle is unlocked using the key to unlock either front door or the lift gate. Active disarming of the VTSS occurs when the vehicle is unlocked by depressing the Unlock button of the Remote Keyless Entry (RKE) transmitter.
Once the alarm has been activated (horn sounding, lights flashing, and the engine no-run feature), either disarming method will deactivate the alarm.
Depressing the Panic button (if equipped) on the RKE transmitter will also disarm the VTSS, but the horn will sound and the lights will flash for about three minutes as part of the Panic feature. The horn and lights can be stopped by pressing any of the RKE transmitter's buttons or driving the vehicle above 15 mph.

Jan 28, 2009 | 1999 Jeep Grand Cherokee

1 Answer

Panic button

the alarm may be in "stolen" mode already. what you can do is that you can switch the key into ON position and open the hood, remove the negative terminal from the battery and reconnect after two minutes. this will give the alarm time to reboot and recognized that you have the key to this vehicle.

Aug 14, 2008 | 2000 Toyota Sienna

Not finding what you are looking for?
Car XR9000 Two-Way Confirming Remote Start and Security System wit Logo

449 people viewed this question

Ask a Question

Usually answered in minutes!

Top Audiovox Vehicle Parts & Accessories Experts

Jim Goldsmith
Jim Goldsmith

Level 3 Expert

2005 Answers

xxxxxx xxx

Level 3 Expert

4946 Answers

The Knight
The Knight

Level 3 Expert

75462 Answers

Are you an Audiovox Vehicle Part and Accessory Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides