Question about Palm Zire 71 Handheld

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PDA is totally black; not charging

My zire 71 was fully charged yesterday, today it is black and not charging, i tried the reset button, its dead, god knows why... heart attack probably... please help me!!!

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Re: PDA is totally black; not charging

A hard reset WILL ERASE ALL INFORMATION so make sure you back up everything before performing a hard reset.

To perform a hard reset hold down the power button and at the same time without releasing the power button push and release the reset button on the back of your device. Keep holding the power button until the SECOND palm logo screen comes on. When you see the second palm logo screen release the power button. It should ask you if you want to erase all data push the up button to erase all data. Your device will restart several times. Then to put your information back on your device just perform a hotsync.

Hope this helped :)

Posted on Jan 18, 2008

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Re: PDA is totally black; not charging

The easiest solutions are easily overlooked. 1. Check your charger; a cheap multimeter will do for the voltage check. If the voltage (dc) written on the back of the charger is what you get at the plug, go to (2),if not, change your charger,problem solved. 2.You either have a messed up screen or battery. 3. Check the voltage at your battery terminals after charging the battery for like 1hr. If you do not get a resonable read; 2-5v ,just trash the battery and head for the nearest shop to get a fresh one.In case your battery reads okay,your screen or worse, one of the components on the board of the set has gone kaput.

Posted on Jan 31, 2007

Re: PDA is totally black; not charging


Posted on Feb 27, 2008

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Re: PDA is totally black; not charging

Did you try hard resetting the device? If it doesnt work, leave the PDA with the battery out for maybe an hour and try again

Posted on Nov 15, 2006

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1 Answer

Palm Zire 71 handheld does not come on, did a hard reset, nothing

Confirm that both the cradle and the PDA ports are clean and free of dust or dirty.

Also, check your AC wall adapter to confirm that is working. The output should be +5.0 volts DC. Any repair shop has a multimeter need it to check it in no time.

If everything appears is OK, then confirm the PDA is properly placed in the cradle, and that the PDA is not loose on the cradle, indicating that the port contacts are not touching.

Best regards,

Mar 24, 2009 | Palm Zire 71 Handheld

1 Answer

Palm Zire 71 works when it is on the sync but not off

You are right
there is a component on the main board of your PDA
that is most likely fried
power from the PC chord will go to the PDA
but when you unplug it the machine will look to the battery for power
and the electricity will convert to heat at the point of that fried component
on the more thin Palm models you can feel it without taking the case off

and it will "forget" any new information you input due to the type of memory it uses

Feb 20, 2009 | Palm Zire 71 Handheld

1 Answer

Palm zire 71 replaced battery camera and charging port not wrking

Dis you see if either the brown plastic locking part of the connector is broken or missing?

Do you know if the soldering joints and terminals of such connector are in good shape?

I am asking because it may be only that the flat ribbon cable is nort placed properly, or such flat ribbon cable is damaged.

Also, the connector at the mainboard can be damaged.

Depending of what is damaged, it will be the cost to repair it.

I do recoomend you to disassembly very carefully your pda again, and check such areas and parts.

If you find something that is broken, you can get the needed parts from a broken PDA in Ebay or similar sites.

Best regards,

Dec 22, 2008 | Palm Zire 71 Handheld

1 Answer

Zire72's on the fritz!

Plug the ac wall adapter to charge the PDA and leave it there.

When the PDA exhausted the battery charge, it needs minimum 30 minutes to charge to the minimum level to have the PDA powering on.

Once it powers on, leave it charging the battery until is fully charged (3-4 hours).

Best regards,

Sep 02, 2008 | Palm Zire 72 Special Edition Handheld

1 Answer

Palm Zire 71

The top plastic digitizer is defective.

It needs to be replaced.

There are several sources on-line to buy such digitizer part.

Best regards,

Jul 14, 2008 | Palm Zire 71 Handheld

2 Answers

Goofy thing going on

Try resetting the digitizer on the Setup programs, it works for me, but needs resetting every so often. a lot easier (and cheaper) than buying a new screen for such an old machine.

Jul 10, 2008 | Palm Zire 71 Handheld

1 Answer

Zire 71 screen

Two possible scenarios:

1. Loose LCD screen connector inside the pda. You will need to open it and put it right.

It requires some level of skills to open it, repair it, close it properly.

If not precautions are taken, there are two major risks:

a) Break the flat ribbon cable of the universal PalmOne port (used to synchronize it and charge it).

b) Break a tiny switch that detects when is slided the top side so the camera application turns on.

2. LCD screen is damaged. It needs replacement.

You can get in touch with local repair services for it, and request a quote for its diagnostics and repair.

If after get some quotes, you think that they are excessive, you can contact the Ebay seller Great_items_2004 to receive a lower quote for it.


Jul 08, 2008 | Palm Zire 71 Handheld

1 Answer

No display

Hello LyMaBa

Do you have an SD card inserted in the PDA?

If so remove it and restart your PDA.

Did the problem go away. If so, please, go HERE for the Zire 71 Expansion update or HERE for the SD/SDIO update.

You can find all the manuals for the Palm Zire 71 PDA HERE.

If you don't have a SD card inserted, you might want to try performing a WARM RESET of your PDA. Youtube has a video on this process HERE.

You can find instructions HERE for performing a reset ("warm" or "hard") on your Palm PDA.

You can find other software, info, downloads, etc.
HERE for your Zire 71.

If performing a "warm" reset doesn't work, try performing a "hard" reset.

*** WARNING!!! ***
YOU WILL loose ALL of your data on the PDA by performing a "hard" reset so make sure it's data has been synchronized w/ your computer software (Palm Desktop, Microsoft Outlook, etc).

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Apr 09, 2008 | Palm Zire 71 Handheld

1 Answer

Zire 71 won't turn on, battery full after reset.

You can try to leave it for a few hours then charge it again. Or you can replace the batteries. I also have the same problem but after the reset, everything worked fine

Jan 06, 2007 | Palm Zire 71 Handheld

1 Answer

PDA is totally black; will not charge

Please see the following link to locate the reset hole for your PDA. Try a soft reset and let us know if that helped with anything.

Aug 14, 2006 | Palm Zire 71 Handheld

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