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Palm Zire 71 Handheld
Problem for Palm Zire 71 Handheld

PDA is totally black; not charging




By Ziko on Nov 14, 2006

" "
my zire 71 was fully charged yesterday, today it is black and not charging, i tried the reset button, its dead, god knows why... heart attack probably... please help me!!!

Same Problem

May 12, 2008

-   I have EXACTLY the same problem with my brand new LG Viewty. The battery ran down overnight and I plugged in the charger to give the battery its first charge, but there is absolutely no response. Phone is completely dead. I have tried it with other chargers and the USB but nothing.-   WordLord

May 11, 2008

-   my zire 71 vwill not turn on.-   summermune

May 06, 2008

-   my LG viewty ku990 will not charge up so what do i do?
i plugged it in and it will not say its charging can you tell me what to do for here thanks-   Guest

Mar 03, 2008

-   My PDA has been locked-   Guest

Jan 09, 2008

-   freezing problems with BlackBerry handhelds-   goharsana

Best Solution

posted on Jan 31, 2007
Helpful)

oka61

Rank: Apprentice 
Rating: 86%, 3 votes
The easiest solutions are easily overlooked.
1. Check your charger; a cheap multimeter will do for the voltage check. If the voltage (dc) written on the back of the charger is what you get at the plug, go to (2),if not, change your charger,problem solved. 2.You either have a messed up screen or battery. 3. Check the voltage at your battery terminals after charging the battery for like 1hr. If you do not get a resonable read; 2-5v ,just trash the battery and head for the nearest shop to get a fresh one.In case your battery reads okay,your screen or worse, one of the components on the board of the set has gone kaput.
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Solution #2

posted on Feb 27, 2008
Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
WHERE IS THE RESET BUTTON

Solution #3

posted on Nov 15, 2006
Somewhat Helpful)

songsh

Rank: Apprentice 
Rating: 76%, 72 votes
Did you try hard resetting the device? If it doesnt work, leave the PDA with the battery out for maybe an hour and try again
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Solution #4

posted on Jan 18, 2008
Very Helpful)

WML6067

Rank: Apprentice 
Rating: 100%, 1 votes
Hi,
A hard reset WILL ERASE ALL INFORMATION so make sure you back up everything before performing a hard reset.

To perform a hard reset hold down the power button and at the same time without releasing the power button push and release the reset button on the back of your device. Keep holding the power button until the SECOND palm logo screen comes on. When you see the second palm logo screen release the power button. It should ask you if you want to erase all data push the up button to erase all data. Your device will restart several times. Then to put your information back on your device just perform a hotsync.

Hope this helped :)
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7 Other Users Have The Same Problem - Continued

Comment by Guest, posted on Jan 09, 2008

freezing problems with BlackBerry handhelds

Comment by Lunch Lady, posted on Nov 17, 2007

How do I do a hard reset? My zire 71 battery is totally DEAD and it is not responding at all to the charger. I don't have the instruction book anymore, so when you say "do a hard reset" I have no idea what you mean. Please help! And thanks!

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