After installing sp2 for windows xp home, when i hit the restart button or if i load software and it requests a restart, the system goes through the shutdown process but and attempts to logoff, the monitor goes black, but the cpu doesnt restart or power off, its like it is asleep. only running. any suggestions Mike
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First I'd try booting the PC, as its booting press the F8 key several times. This, with luck, will offer several boot options. Choose Safe mode. (A stripped out version of windows)
Assuming it boots into safe mode, Click on start - all programmes - Accessories - System Tools - System restore.
Restore to a date prior to the SP2 installation.
If all that works, update by going through the windows update software - Start - All Programmes - Windows update.
That will update your o's to SP3.
Failing that, without a copy of windows you're a bit stuck.
However, if you are stuck and don't want to pay again for an operating system, you could download and install "Ubuntu" for free. Its a linux based operating system. Just Google Ubuntu, all instructions are on the web page.
In regards to your request for a serial key for Windows XP. We here a FixYa can not provide you will a product key for the software. You should have gotten the serial key when you purchased the software. If it came with your computer the serial key should be on your computer.
Let us know if you have any more problems or questions
1.Please shut down the computer.
2.restart the compuer and without wasting anyting start tapping F8 key(up and down.) on the keybord. You will see windows advanced option.
3.by using the up and down key on the keyboard, please select safe mode with networking and hit enter.
4. now, you computer will be restarted in the safe mode.
5. please try to install sp2 here.
1, the problem can be resolved repair, reinstalling windows.
Boot from the windows Os cd , Press Enter on the first prompt, Accept the liscense agreemt by pressing F8 and press R on the third screen to repair windows.
You also told that the hdds that you are istalling are 300GB each,in some cases you need to install the hdd drivers to get them to recoganise them correctly . The same is given by the manufacturer on a CD.