After installing sp2 for windows xp home, when i hit the restart button or if i load software and it requests a restart, the system goes through the shutdown process but and attempts to logoff, the monitor goes black, but the cpu doesnt restart or power off, its like it is asleep. only running. any suggestions Mike
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Hi speedfreak44, during the installation of windows one of the drivers did not install correctly & windows registry is messed up. The blue screen is a typical response from windows. Even though you're windows installed SP2, there are another 89+ updates for SP2. (A reinstall with-out a format is not advised). Suggest you enter you're bios & disable ACPI. This one I know for sure will show up in windows device manager as a PCI device with no name. Try again to boot windows. If it still fails to enter in standard mode than a complete re-install will be required including a format. Personally I do not use windows XP pro/home w/SP2 CD to perform the format, (After receiving a blue screen). I have found it is 98% better to use the software tools, downloaded from the Mfg's web site for you're hard drive. Use the bootable software (On a floppy or CD), to format you're hard drive. Most Mfg's hard drive software will allow you to change the cluster size up. Windows standard uses a 4kb cluster size & you loose far more hard drive space. With a 16kb you loose only the file allocation or FAT, which is normal. Than using the Win XP CD/SP2 install windows, clean. (No need to format). When finished installing windows, load the Gigabyte driver CD & install the chipset & other CD drivers. Turn on windows firewall & update windows SP2. (ASAP), (Save SP3 update for later). It is in the updates of windows to iron out software & hardware driver updates. Do not install you're antivirus software until windows has finished updating its self & you install any hardware updates also through windows update. (Continue to leave the ACPI disabled in bios until updating is complete). You can enable ACPI, antivirus software & printer software all. You will find some needed software will install during windows update. Like; Quad Core processor update. With either home edition or pro it is advised to install .Net framework updates 1 at a time & only restart when prompted by windows. Other wise click the refresh button & continue windows updating. (You can save the .Net framework updates for last if you wish). You're video card may need .Net framework 2.0 or better for installation. I am hell bent on installing windows once & correctly the first time. I understand you want to get this baby up & running but take the time & run the hard drive tools/utilities. (It's worth it)! Good Luck speedfreak44! If I can help you further, feel free to post. Suggestions & comments welcomed. Please let me know if this got you're system running without the blue screens? One last item. It's also worth checking the dates on the Gigabyte CD to Gigabyte's web site before installing other drivers. Including the chipset drivers. You want to install the newest drivers the first time around. Here is the link to you're Gigabyte GA-MA790FX-DQ6 motherboard main web site. (Click on the link). http://www.giga-byte.com/Support/Motherboard/Manual_Model.aspx?ProductID=2690
1, the problem can be resolved repair, reinstalling windows.
Boot from the windows Os cd , Press Enter on the first prompt, Accept the liscense agreemt by pressing F8 and press R on the third screen to repair windows.
You also told that the hdds that you are istalling are 300GB each,in some cases you need to install the hdd drivers to get them to recoganise them correctly . The same is given by the manufacturer on a CD.