Question about Xerox Phaser 6100/BD Laser Printer
We have the 6100 as a network printer in our office. one computer sees it fine and wil print to it, the other will install the drivers and recognise the printer as online, yet no program will print anything. nothing happens. when a test page is printed it works fine. i've tried installing as both a network printer and a local printer, the same happens for both. the laptops are identical, and the first suffered this problem also until suddenly it worke. the second was set up in the same way, but will not work. thanks
Hi alexredfern, Have you checked that the printer is set to be the default printer on the problem PC?
Posted on Nov 26, 2006
Have you tried turning off all firewalls you have installed on the computer?
There are times a firewall will block the data from being printed.
You can ping the pinter and otherwise see it, but the firewall will block data.
The second thought is do you have secure print selected?
Make sure BOTH SECURE PRINT and DELAY PRINT are turned OFF after you are sure your firewall is not stopping the print jobs.
Posted on Dec 03, 2007
SOURCE: Unimessage pro driver error
try reseting the nvram. if no luck after that try changing the image control board.. with another one if it's avaliable.(maybe you have another machine around. If not then conect your printer to the network reset the printer so you can get an ip address.. usually it's a 192.168.*.* Then type that ip address 192.168.*.* into the top of your web address bar and you should be able to see you printer. If not i would change the image control board because it might be bad.
Posted on Feb 11, 2009
Have you updated the machine firmware? At Xerox.com the machine firmware is there to download and install. Currently the firmeware is at level 10.100.45.018. Even if your machine is new you may have an older version of firmware.
That machine has had tons of firmware updates to it and uploading the machine to the newest level probably will resolve your problem.
There are some versions that fix 300 known problems at an update.
You have to follow the directions carefully, updating it can wipe out your LDAP settings if you use scan to E-mail etc.
If you have a maintenance agreement, or the machine is less than a year old, ( there is a one year on site warrantee on that machine for on site service) call 1-800-821-2797 and request a service call to update your firmware.
Those updates are really critical for that machine to operate properly.
Posted on Feb 12, 2009
SOURCE: Xerox Phaser 8550 Won't Print
I was having the same problem. Turns out the IP address in the printer was incorrect. Once I changed the IP address the printer works just fine through our network again. Find your IP address off your server and follow these steps:
1. Choose Info on display menu, press okay button
2. Choose Info pages, press okay
3. Configuration pages-printer info, press okay
4. IP address should read: Correct IP Address number should be displayed on screen.
If not follow these steps to change it:
1. Find printer setup on display menu, press okay
2. Go to connection setup-press okay
3. Network setup-press okay
4. TCP/IP setup-press okay
5. Auto should show as “Off”
6. TCP/IP should show as “On”
7. DHCP/Boot should show as “Off”
If any of these are not listed on display correctly press ok, reset to either On or Off and then enter correct IP address.
Press okay button and follow steps on display menu to exit back to main menu display screen.
Posted on Mar 26, 2009
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