Question about Microsoft ZUNE JS8BRPBDLUG MP3 Player

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Syncing I cannot get my zune software to update anymore, and the device is no longer showing up in it. I have a 30 GB Zune, and only got to add some music and videos once, after that problems. When i try to uninstall and reinstall from the Cd, it is doing it quickly like an update and the software is loading without some of the features eg I don't see the word settings anywhere. Please help me. CAB

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If your running vista on your computer you have to update your computer. but if your running any thign other than vista im not sure other than there may be no more updates you can get

Posted on Nov 13, 2008

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5 Answers

Zune won't sync and now some songs will not play all they way through


Go for software update from the zune website it will help you.

Also ensure that the settings are not changed .



Sep 25, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

2 Answers

Can't put music on zune!


1. Sync the Zune with its "home" computer. Each Zune has a specific "home" computer that it automatically syncs with. Use your Zune-specific USB cord to connect your device to this computer, and then sync your device as you normally would. This will solve most software hiccups and will generally get your Zune out of a "frozen" state.
2. Perform a soft reset. If syncing your device doesn't work, you can reset your software by holding the "Back" and "Up" buttons on the central control pad. Your screen will flicker, and then the Zune logo will appear with a status bar. Within a few moments, your software should be returned to normal.
3. Perform a system restore. However, doing this will erase all of your music, videos and photos, so only do this if you have exhausted both of the other troubleshooting steps. You can restore your Zune by connecting it to your computer, selecting it from the "Devices" list, and then pressing the "Restore" button. The process may take a few minutes, depending on how much content you had on your device. Once the restore has finished, your Zune will be completely blank.

Sep 30, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

I can't sync music to my zune anymore!


it depends on where you get your songs from....if you get them from lime wire....frostwire...or zune.com....the songs are already formated for you to download it to your zune

Sep 30, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

New Zune 120 - Cannot download setup


http://www.zune.net/en-US/software/default.htm after you downloaded the software and installed it just add songs and sync it up with your zune the zune should be recognized with the software

May 29, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

My 4 gb Zune was charging and now it wont come back on!


I found this on the Zune technical support (if this does help, be sure to rate my solution please):
Your Zune device is not detected by your computer or the Zune software
View products that this article applies to.

SYMPTOMS
When you try to use Zune Software, you experience one or more of the following symptoms:
• The Zune device is not detected by the computer. 
• The Zune device is not detected by Zune Software. In this case, when you pause on the device icon in the lower-left corner, you receive the following error message:
No Zune device connected 
• If you restored the Zune device software, the following messages are displayed on the Zune device:
Connect Zune to your PC
On your PC, open the Zune software and restore the Zune device firmware 

THINGS TO TRY
To resolve this issue, follow these steps:1. Update the Zune software on the computer. To do this, click settings, click software, click GENERAL, and then click CHECK FOR UPDATES.

If the issue is still not resolved, go to the next step. 
2. Restart the Zune device. 

To do this, follow these steps: a. Set the Hold switch to the unlocked position. 
b. Press and hold the Back button as you press the top of the Zune pad. 
When the Zune device begins to restart, release the buttons. 

If the issue is still not resolved, go to the next step. 
3. Disconnect the Zune device from the computer, restart the computer, and then reconnect the Zune device. 

If the issue is still not resolved, go to the next step. 
4. Connect the Zune device to a different USB port on the computer. Use a USB port on the back of the computer. Do not use a USB hub. 

If the issue is still not resolved, go to the next step. 
5. When you connect the Zune Sync Cable to the connector port of the Zune device, make sure that both ends of the sync cable click into position. Additionally, make sure that the sync cable is not connected to the device at an angle. 
6. Connect only one Zune device at a time. If you already have a Zune device connected to the computer, any other Zune that you try to connect will not be detected by the Zune software. Disconnect any additional Zune devices, and then try to connect again.

If the issue is still not resolved, go to the next step. 
7. If a full-screen battery image appears when you connect the device to the computer, you must let the device charge for several minutes before the device will start and be detected by the computer. 

For more information about how to charge a Zune device, click the following article number to view the article in the Microsoft Knowledge Base: 
927348 (http://support.microsoft.com/kb/927348/) How to charge the battery in your Zune device 
If the issue is still not resolved, go to the next step. 
8. If you are using Windows Vista, install the Cumulative update rollup for USB core components in Windows Vista software update. This update resolves some reliability issues in the USB core components in Windows Vista. You will achieve better reliability in various scenarios by installing this update. 

For more information about this update, click the following article number to view the article in the Microsoft Knowledge Base: 
941600 (http://support.microsoft.com/kb/941600/) Cumulative update rollup for USB core components in Windows Vista 
If you are not using Windows Vista, or if the issue is still not resolved, go to the next step. 
9. Examine Windows Device Manager. To do this, follow these steps:a. Click Start, right-click Computer, and then click Properties. 
b. Click Device Manager. Zune should be listed under Portable Devices. 
Note If the device was installed incorrectly, Zune may be listed together with a yellow exclamation mark (!). Or, it may be listed under Other devices as USB Device.
Double-click Zune, and then click the Driver tab. The current version of the driver that is installed should be 2.3.1035.0.

If Windows Device Manager indicates a device problem, or if the version of the driver that is installed is not the current version, you must update the driver. To do this, follow these steps: 1. Right-click Zune or USB Device, and then click Properties. 
2. Click the Driver tab, and then click Update Driver. 
3. Click Search automatically for updated driver software. 
4. Click Install if you are prompted to do this. 
5. After the driver installation is complete, click Close. 
If Windows Device Manager found the drivers, click Close. If you want to locate the drivers manually, follow these steps:1. In the Zune Properties dialog box, click Update Driver. 
2. Click Browse my computer for driver software. 
3. Click Browse, locate the \Program Files\Zune\Drivers folder, and then click OK. 
4. Click Next. 
5. Click Install if you are prompted to do this. 
6. After the driver installation is complete, click Close, and then click Close again. 

If the issue is still not resolved, go to the next step. 
10. Examine the computer for conflicts that involve the USB host controller or the root hub. To do this, follow these steps:a. Click Start, right-click Computer, and then click Properties. 
b. Click Device Manager. 
c. Expand Universal Serial Bus controllers. 
d. Verify that no errors appear in the list of USB devices. A yellow exclamation point or a red "X" next to a device indicates errors. If any errors appear, contact the manufacturer of your computer. 

For more information about how to troubleshoot conflicts in Device Manager, click the following article number to view the article in the Microsoft Knowledge Base: 
310126 (http://support.microsoft.com/kb/310126/) Troubleshooting device conflicts with Device Manager 
If the issue is still not resolved, go to the next step. 

11. Try using a different Zune Sync Cable.

Apr 10, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Hello how put a movies in the zune


The Zune software lets you add to your collection audio and video in a variety of formats and codecs. Just download media from the Web or rip songs from a CD, and the Zune software automatically adds the downloaded (and ripped) items to your collection and syncs them to your device.
The Zune software will convert many video formats during sync so they can play on your Zune device. This automatic transcoding can take a while.

Sep 23, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Zune 30GB won't sync


please chek if u r using the proper version of ur device!!

plz rate this post

Aug 27, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Downloading podcasts


On your computer, you can set your podcasts to sync to your Zune automatically or one at a time by dragging them to the device icon.
SET PODCAST SYNC OPTIONS
  1. In the Zune software, click the device icon, then click Settings, Podcasts.
  2. Choose your podcast sync settings.
What and how you want to sync is completely up to you. You can choose to:
  • Sync all downloaded episodes.
  • Sync all unplayed or partially played episodes.
  • Sync only the first unplayed episode. This setting saves a lot of space—only one episode lives on your Zune at any time.
  • Don't sync any episodes.



You have to use the proprietary Zune software to sync podcasts - the instructions are vague, so I would go to the Zune support forum to get further instructions on this:
http://www.zune.net/en-us/support/usersguide/gettingstarted/setupfaq.htm

Jul 01, 2008 | Microsoft Zune JS8-00001 Digital Media...

8 Answers

Zune keeps freezing up...


JUST HOLD THE BACK BUTTON AND THE UP BUTTON FOR 30 SEC. AND YOU WILL BE GOOD DON'T WORRY PEOPLE.... ALSO WHEN I FREZZE ALOT THAT MEANS YOU DATA ON THE ZUNE IS COUPPORTED AND YOU WILL NEED TO RESET THE WHOLE DEVICE OK.

Feb 19, 2008 | Microsoft Zune JS8-00001 Digital Media...

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