Question about Sony Playstation 3 (PS3) Console

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How do i fix the dns error on my ps3

I try to connect to the internet and it obtains the ip address but fails to connect to the internet. then it says i have a dns error

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Reset your router. if this doesnt work restart your cable or dsl modem. you can also try tochange cables. use wireless instaed or wired connection. wifi card goes bad on the ps3 sometimes

Posted on Nov 13, 2008

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1 Answer

Tried connecting my ps3 with the wi fi . It obtains ip address successful but fails to connect to the internet . It says dns error 80710102.


Go to the PS3 Network Setup, choose "Manual".
Leave the option for DHCP under "automatic", and under DNS servers, manually add:

208.67.222.222 or/and
208.67.220.220


These are the IP addresses for the Open DNS project and now your PS3 will be able to resolve internet addresses.

Mar 08, 2011 | Computers & Internet

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Connect ps3 to laptop via web and walk


Connecting PS3 to a network I have LinkSys wireless router which is working perfectly for other devices (like laptop, Xbox360, TiVO). My wireless network is configured to NOT broadcast the SID and with a WEP key. After entering this manually in the network setup on my PS3, I was able to obtain an ip address from my router, I was able to open the configureation page on my router, but connecting to the internet would fail with some kind of DNS error. The way this was resolved for me, was to enter the DNS server addresses manually in the PS3 network settings AND use tetertiary DNS server from my ISP as either the primary or the secondary DNS server. ..btw, this also fixed the similar problem I had with my PSP.. Thanks!

Jul 29, 2009 | Sony Computers & Internet

1 Answer

Playstation 3


the DNS should be informed by your internet service, but most times the system recognises the DNS by looking for it on the router .

it's happening to you because the IP is got from the router (and it'll be always correct), but the DNS ,that allows you to connect to your internet service must not be correct .

try using the default automatic settings when asked, the ps3 system will try to find the DNS and everything else necessary for your internet connection .

Jul 28, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Internet connection failed but IP address obtained.


sounds to me like you have the security turned on . Just type in your security key on PS3 and it should connect. Best of luck!

Jan 11, 2009 | Video Game Consoles & Games

1 Answer

Internet connection failed but IP address obtained.


Hello,

Check to make sure that your router has gotten an IP Address from your ISP. Because you PS3 is telling you that it has an IP from your router. This means that the Router to PS3 connection has layer 3 connectivity, but what about from your router to your ISP? check that in the router by logging into the router's web page and going to the status page it should have your information from your ISP if it does not make sure that the main page is set to the proper settings either get IP automatically (Cable Modem) or Get PPPOE (DSL) connection (Make sure that your password information is correct to).

Now after checking these items make sure that you set the router up as the DNS for your network buy setting this on the status page then in your PS3 (set the DNS setting to point to your router, and set your router up as a caching DNS server).
Then power cycle the router after saving everything, and power cycle your PS3 after setting everything. This should clear up your problem.

Thank you,

Shuttle83

Oct 24, 2008 | Linksys Wireless-G Broadband Router

1 Answer

Roy lee


Finally the DNS problems I had with connecting my PS3 to my network has been resolved. I have LinkSys wireless router which is working perfectly for other devices (like laptop, Xbox360, TiVO). My wireless network is configured to NOT broadcast the SID and with a WEP key. After entering this manually in the network setup on my PS3, I was able to obtain an ip address from my router, I was able to open the configureation page on my router, but connecting to the internet would fail with some kind of DNS error. The way this was resolved for me (and I know someone else mentioned it in an other post here), was to enter the DNS server addresses manually in the PS3 network settings AND use tetertiary DNS server from my ISP as either the primary or the secondary DNS server. Voila... I am upgrading my PS3 software as I write this.... ..btw, this also fixed the similar problem I had with my PSP.. Thanks!

Aug 26, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

Dns error when connecting how do I fix this


Unstable connection. if you have wireless connection that could be a problem depending on your environment. Try turning off your firewall too by calling your internet server(Comcast,DSL,etc.)

Jul 31, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

Cant get internet connection on my ps


first check wether you received a valid ip address for your local network. usually, this should be something like 192.168.x.y. if so, then you might indeed face a dns issue. dns is used to resolve web site names to ip address. usually, your ip service provider will broadcast the external dns servers for your router to recognize.

try to connect with a computer first. if it works, check the ip settings. if your computer also cannot connect without explicit dns server settings you can do one of the following:
- explicit dns server address in ps3. go to "advanced internet connection settings", and then to "dns settings" and set the dns server address
- purchase a 30$ network router and hook it between your internet and the ps3. in the router settings, set the dns server address to be broadcasted to the clients. you can use 168.126.63.1 and 2 which are dns servers in korea (i live in korea), but you might want to find the server near to your location or promoted by your isp

Jul 28, 2008 | Sony Playstation 3 (PS3) Console

15 Answers

Internet connection failed but IP address obtained.


OK IF YOU HAVE PS3, and you get the ERROR DNS while trying to login into PSN, all u need to do is, shutdown the console, then restart it by holding down the ON button on the PS# not the controller till you hear 2 beeps, then try to login again, should work.

Nov 25, 2007 | Sony Playstation 3 (PS3) Console

7 Answers

Internet connection failed but IP address obtained.


Hi, i had the same problem but it was fixed by simply re directing my ISP's DNS settings away from Sony's. manually change your DNS settings to the ones below and it should work fine !
  • 208.67.222.222
  • 208.67.220.220
  • Nov 23, 2007 | Sony Playstation 3 (PS3) Console

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