Question about Vtech V.Smile TV Learning System

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Vsmile pocket - sound OK but blank TV screen when using with TV

I have a vsmile pocket system. I plugged in the AC adapter in lieu of the battery pack and also the purple cord with yellow and white end into the TV so the handheld pocket could be played with the TV. I hear the sound but the screen is blank. ??? Why is this not working?

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Make sure that the yellow is on the same port as the white. also, make sure the yellow port is not labelled OUT or OUTPUT.

Posted on Jan 04, 2009

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1 Answer

V tech tv learning system will not turn on


this system is frustrating because if you don't do the steps in the right order it won't work. Start with the TV and Vsmile OFF.
step1) put the cartridge in and make sure it's all the way in
step 2) turn the TV on
step 3) turn the Vsmile on
If it still doesn't work you may have to take the batteries out, or unplug the adapter, whichever power source you are using, to clear it and then start the steps over. Good luck!

Nov 15, 2010 | Vtech V.Smile TV Learning System

1 Answer

My tech v smile system does not start


you have to do the steps in the correct order or this system won't work. Start with the TV and Vsmile OFF
step 1) put the cartridge in and make sure it is all the way in
step 2) turn the TV on
step 3) turn the Vsmile on
if it still doesn't work you can try taking the batteries out, or unplug the adapter and let the system clear, and then try the steps again. Good luck!

Nov 01, 2010 | Vtech V.Smile TV Learning System

1 Answer

My Vtech vsmile didn't work a the time I push the power button never happend my batterie are test and are brand new an i try to connect direct with a power supply never work again


There are problems with the power adaptors. Did you use a VSmile power adaptor, or something that just seemed to fit the unit? Using the wrong power adaptor (like unknowingly plugging a Leapfrog power adaptor) into the unit can cause damage to the Vsmile Board.
Push and hold the power (smile) button for one minute, then install fresh batteries. if it powers back up, then try:

Dirty Smartridges (the game cartridges) are to blame for about 90% of VTech Vsmile products not powering up.
In some instances, the cartridge slot on the unit itself can become damaged and will cause no power up.
Kids (of all ages) can dirty a smartridge in less than a second, and render the whole system dead.

Sep 30, 2010 | Vtech V.Smile TV Learning System

1 Answer

I just purchased an adaptor for the vsmile learning system, so we didn't have to use batteries. I followed instructions on how to plug it in correctly, but when I plugged the ac adaptor to the vsmile, it...


You have to take out the Batteries.
also, the connector on this adaptor is incorrect for some Vsmile consoles. (most that are about 5 years old now).
Make sure you are using the right plug, and it is inserted fully into the console with no batteries. Then, it should work.

Jan 24, 2010 | Vtech V.Smile Adapter

1 Answer

I can not get my daughter v tech to come on


Make sure you followed the correct steps. Start with the TV and Vsmile OFF
step 1) put the cartridge in and make sure it's all the way in
step 2) turn the TV on
step 3) turn the Vsmile on
if it still doesn't work, try taking the batteries out or unplug the adapter to let the system clear and try the steps again.

Oct 16, 2009 | V.Smile V Smile Console

1 Answer

Our Vsmile won't play


Make sure the system is off before inserting any cartrdiges. Things you can try to get the V.Smile TV Learning System to work:
1) Press the Reset – Press and hold the ON button for about 10 seconds
2) Make sure the game is inserted far enough into the system, and that it is pointing in the right direction. You may occasionally need to clean the contacts.
3) Also, make sure you are using the supplied power cord/adapter, not batteries. Batteries cause more problems than they’re worth.
-Tha Mp3 Doctor

Dec 31, 2008 | Vtech V.Smile TV Learning System

1 Answer

V.smile console - picture jumping up and down on 37" LCD screen


I found this with ours and I bought a new system and the AC adapter to go with the new system batteries were getting crazy anyhow the kids hooked up the old one to the vsmile adapter and it stopped. So from experience you need fresh batteries or only the vsmile 9v adapter, other brand adapters also caused the jumping!

Dec 26, 2008 | V.Smile V Smile Console

1 Answer

Turning vsmile pocket on with batteries


All you need are 4 AA battery of anykind. Open the back cover, remove the Vtech rechargable battery pack and insert 4 AA batteries in its place. Now your child will enjoy there Vsmile again.

Dec 14, 2008 | Vtech V.Smile Pocket

2 Answers

Vsmile home unit and 2 Vsmile pockets no longer work! GR!!!


You should definately call customer service! I had to do this with our vsmile and they were very helpful with tech issues immediately. You can call them at 1.800.521.2010. One thing to try, they had me do this on the home unit. Unplug everything, then hold down both buttons on the front for one full timed minute. This resets the unit. See if this works for you. They will ask you to do it on the phone first anyway. If not, I hope they are able to suggest other helpful solutions for you! If not, you can find a good deal on a new one on ebay. Good luck! I know how much the kids enjoy this unit!! :)

Aug 13, 2008 | Vtech V.Smile TV Learning System

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