Question about Microsoft Wireless Notebook Optical Mouse bx300008

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Wireless mouse not working

The red light is on the mouse (not flashing - solid red) and the green light is on the receiver but my mouse is not working

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  • pattymae2 Nov 20, 2008

    My mouse has the red light on, battery is good, the usb transmitter/reciever green light comes on when I push the little button on buttom, but goes off when I let go,. It was working fine for a long time, what is wrong?

  • Kyle Dylan Conner Dec 26, 2008

    I am having the same exact problem. I've had this mouse for only a couple months now and it was working fine.

  • Anonymous Apr 17, 2009

    Same exact thing. Lights are working both on USB and mouse. If i switch to my laptop it works fine

  • trenner Apr 22, 2009

    Bought it yesterday. Never got it working. Took it back to The Source store. Worked on one computer, but not the other. Brought it home and tried again, but no luck

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Try changing the battery to the mouse. my brother suggested this to me and I thought it was a dumb idea because the batter in my mouse was working fine. well...low and behold, changing the battery worked.

Posted on Sep 22, 2009

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Did you try
Normal 0 Turn the mouse over and find the small rest/connect button on the bottom of the mouse and press it to Reset/Connect the mouse to the receiver and work properly.
If not, try pressing the receiver button and then press the mouse. This should be done whenever you change batteries or glitch.
Hope this helps you. Bud

Posted on Jan 19, 2009

  • hkbb Oct 28, 2010

    Hi, what if the receiver has no green light on? Does it mean the receiver not working?

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