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Microsoft Wireless Notebook Optical  Mouse
Problem for Microsoft Wireless Notebook Optical (bx300008) Mouse

Wireless mouse not working




By aparkinson on Nov 13, 2008

" "
the red light is on the mouse (not flashing - solid red) and the green light is on the receiver but my mouse is not working

Same Problem

Apr 22, 2009

-   Bought it yesterday. Never got it working. Took it back to The Source store. Worked on one computer, but not the other. Brought it home and tried again, but no luck-   trenner

Apr 17, 2009

-   Same exact thing. Lights are working both on USB and mouse. If i switch to my laptop it works fine -   Guest

Dec 26, 2008

-   I am having the same exact problem. I've had this mouse for only a couple months now and it was working fine. -   kyledylancon

Nov 20, 2008

-   My mouse has the red light on, battery is good, the usb transmitter/reciever green light comes on when I push the little button on buttom, but goes off when I let go,. It was working fine for a long time, what is wrong?-   pattymae2

Solution #1

posted on Apr 22, 2009
Somewhat Helpful)

trenner

Rank: Apprentice 
Rating: 75%, 1 votes
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Solution #2

posted on Jan 19, 2009
Somewhat Helpful)

yooperbud

Rank: Wiz  Microsoft Computer Accessories  Expert
Rating: 82%, 2016 votes
Did you try
Normal 0 Turn the mouse over and find the small rest/connect button on the bottom of the mouse and press it to Reset/Connect the mouse to the receiver and work properly.
If not, try pressing the receiver button and then press the mouse. This should be done whenever you change batteries or glitch.
Hope this helps you. Bud


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Solution #3

posted on Sep 22, 2009
Not Rated)

cho15

Rank: Apprentice  Computer Accessories  Expert
Rating: 0%, 0 votes
try changing the battery to the mouse. my brother suggested this to me and I thought it was a dumb idea because the batter in my mouse was working fine. well...low and behold, changing the battery worked.
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