Question about Lexmark X5495 Printer

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Changed color cartridge and getting error

I ran out of color and bought a new one (lexmark color 29). I installed it and now i'm getting an error that reads "Alignment problem, (1) remove tape from cartidge (2) check paper (3) press check mark to try again"
1. the tape has been removed
2. I removed the paper and put it back
3. I've tryed numerous amounts of times and it's still doing the same.
I really need to get this fixed. Please help.

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Pull out both cartriges and clean ink ports with water and finger dry with towl Dont be gentle.

Posted on Apr 06, 2010

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I have the same problem, but get this: I just installed a new black cartridge a month ago and a new color cartridge 2 days ago and the unit is registering "Empty" for the black & only half full for the color. I haven't printed more than 100 copies on the black or 20 on the color. There is something terribly wrong. The introductory (partially full) cartridges lasted 6 months.
GB

Posted on Jan 29, 2009

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I had the same problem with my X8300 printer. As the printer was less than a year old Lexmark sent me a new printer. I will keep this printer until it to goes wrong and then buy another brand. Lexmark - cheap and nasty, I am afraid.

Ivanhoe.

Posted on Nov 13, 2008

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Posted on Jan 02, 2017

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1 Answer

Changing ink cartridge


  • Here is an instruction set I found at http://www.ehow.com/how_4488808_replace-ink-cartridges-lexmark-x2500.html
  • Step 1 Press the "Power" button to turn on your Lexmark X2500 3-in-1 printer.
  • Step 2 Open the top portion of the printer to reveal the ink cartridges.
  • Step 3 Lift the gray plastic cover on the left. Remove the empty black #28 ink cartridge. Next, lift the purple plastic cover on the right and remove the empty color #29 ink cartridge.
  • Step 4 Remove the new black #28 ink refill cartridge from its packaging. Tear the protective strip of paper from the cartridge's sensor. Now, remove the new color #29 ink refill cartridge from its packaging and tear the protective strip of paper from the cartridge's sensor.
  • Step 5 Turn the cartridges so that you can read the label. This is the way the cartridges should face when being put into the printer.
  • Step 6 Slide the black #28 cartridge into the slot on the left side and push it down. Slide the color #29 cartridge into the slot on the right side and push down.
  • Step 7 Push the gray plastic cover down over the #28 cartridge until it clicks closed. Push the purple plastic cover down over the #29 cartridge until it clicks closed.
  • Step 8 Close the top portion of the printer. Your new ink cartridges are installed, and your printer is ready to use.


  • Read more: How to Replace Ink Cartridges in a Lexmark X2500 Printer | eHow.com http://www.ehow.com/how_4488808_replace-ink-cartridges-lexmark-x2500.html#ixzz0uMXO4kIN

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    3.Lift the gray plastic cover on the left. Remove the empty black #28 ink cartridge. Next, lift the purple plastic cover on the right and remove the empty color #29 ink cartridge.
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    5.Turn the cartridges so that you can read the label. This is the way the cartridges should face when being put into the printer.
    6.Slide the black #28 cartridge into the slot on the left side and push it down. Slide the color #29 cartridge into the slot on the right side and push down.
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