The agitator is not working, but first I need to just remove the agitator. Some sites say just yank it up, others say I need to remove the plastic cap, but finding that quite difficult in itself.
Just yank it up is correct, but you may find that difficult sometimes. If so, try sliding a belt or other similar item under the agitator and fastening it to a heavy broom handle, then yank on it straight up. Now that it is off, you should see a upside down plastic can shaped part with one bolt holding it on. Remove that. If that does not come off, you may have to break it off. Next, try to turn the splined metal shaft with your fingers. If you can turn it, your transmission is shot. If you can not turn it with your fingers that's good, just replace the agitator drive (the upside down can thing) part number WH43X10032
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Thanks for the help, works great now
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