Question about HP OfficeJet 4215 All-In-One InkJet Printer

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Need to change Baude rate of HP 4215 all-in-one mechine

I recently upgraded my phone system to VOIP and then realized my fax mechine cannot work with this VOIP. Optonline service representative informed me that I should change Baude Rate of my fax mechine and gave me HP phone number. I could not get any help through HP. I appreciate suggestions to fix this problem.

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That might help. Faxing is signal timing specific. I believe they are sent from the factory to run at "fast" which is 33.6kbps. Try to set it to medium first (14.4) if no luck set to Slow (9.6). Try these steps:

  1. Press Setup .
  2. Select Advanced Fax Setup .
  3. Press OK .
  4. Select Fax Speed .
  5. Press OK .
  6. Select Medium .
  7. Press OK .
Good luck!

Posted on Nov 13, 2008

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1. Press the setup button (upper right corner of the fax machine)
2. Keep pressing the setup button until you get to the fourth option which says "Advanced Fax Setup"
3. Press OK to select the "Advanced Fax Setup" menu
4. Then using the left or right scroll arrows (below the OK button) scroll till you get to the sixth option which says "Fax Speed"
5. Press OK to select this menu item
6. Press the right scroll arrow till you get "slow" for the fax speed.
7. Press OK to accept this selection.

Then initiate a fax as you normally would.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Nov 13, 2008

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There are many things that can interfere with proper sending of faxes. Has anything changed in your office recently? Phones changed? Did you recently get DSL service from your phone provider? If so, you probably need a DSL filter on the line going to your fax machine. Try faxing to different faxes to make sure that it is not the person you are sending to that has the problem. If you are using Voice Over IP or VOIP phone, good luck, as older fax modems do not always play nice and you will likley need to speak with your VOIP provider to ensure they have their lines configured. If nothing has changed in your office then perhaps your modem has just failed, it does happen. A new cord between the jack and the machine is a a cheap test as well. If you have a telephone, unplug the fax and plug in the phone and see if you can make a call.

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I have a HP Laserjet 3390. I've had it for 4 years with no problems. Recently there are certain people that can send me faxes and some can't. They could before and send to others without problems. Why...


First thing you want to confirm is whether any of these people who could send to you before have made changes such as moving to VOIP phone service as supplied by most cable companies. Fax support in VOIP is sketchy at best. Or perhaps you have just switched to VOIP. You can try to slow down the speed of the fax as the default is 33kB and 14.4kB might provide more reliabilty. I am not near my manuals right now so I do not recall the exact key sequence to get to the fax speed setting. If you need it, post an additional comment and I will post the key sequence tomorrow.

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Configuring the V.34 setting to Disable (Enable is the default setting) to lower the speed.


Voice over IP (VoIP) services provide normal telephone service, including long distance service through a broadband Internet connection. These services use packets to break up the voice signal on a telephone line and transmit it digitally to the receiver, where the packets are reassembled. The VoIP services are often not compatible with fax machines.

If you continue to have problems faxing, contact your VoIP provider. Because the installation process varies, the VoIP service provider will have to assist in installing the all-in-one fax component.

Although a fax might work on a VoIP network, it can fail when the following events occur:

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Will the HP 6210 work with VOIP and Win 7?


Hi,

HP Officejet 6210 All-in-One is not tested on VOIP connections when it was in manufactured. However these printers do work with VOIP connection.


If you are unable to get the printer working on VOIP connection, there are few ways to fix this.

1. Reduce the Fax speed of printer ( from Setup - Basic Fax Settings - Fax Speed ). Try to Fax
If this does not work, try the step below

2. VOIP is Digital technology and HP 6210 works on Analog Signals ( standard telephone line )
- You need a DSL Filter which converts the Digital Signals to Analog and vice versa. This filter is available at any departmental store or computer accessory shop

- Connect the DSL Filter to phone socket. Connect the printer telephone cable to Analog port of DSL Filter ( to Line 1 Extn port of printer )

Either of this should fix the solution. However there is another solution which may or may not be possible. It is to reduce the baud rate on your Cable connection ( though not recommended )

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How to dial *xx codes when faxing When sending a fax, it may be necessary to enter in a *xx code as the first part of the number. Follow the steps below to dial *99 when using a VoIP service. NOTE: Since the *xx code is an instruction to the phone system, this must be dialed live.
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  2. When you hear the dial tone, enter in the *99 code.
  3. Wait a few seconds and then enter in the rest of the number.
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What can be done to help the fax transmission? The communication speed is a major factor in fax transmission over VoIP. Currently there are three speed standards.
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  • Medium - v.17 which communicates at 14.4 Kbps
  • Slow - v.29 which communicates at 9.6 Kbps
Changing the Fax Speed Adjustment setting to Medium may improve your ability to send a fax over a VoIP network. On most HP fax products the connection speed can be set to a lower speed. Those that do not have a Fax Speed setting generally communicate at medium speed or lower as this was the past standard. Consult your user's manual for information specific to your model. Changing the Fax Speed Adjustment to a lower speed Follow the steps below.
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  4. Select Fax Speed .
  5. Press OK .
  6. Select Medium .
  7. Press OK .
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If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

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