Question about SanDisk Sansa Clip MP3 Player

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Sansa Won't See Songs & No Longer Connects to Computer properly

A friend was messing with my Sansa one day and didn't know what 'format' did under the 'settings' menu so he decided to see what it did. -_- He reformatted it and all of my songs were gone. I tried re-adding them using Rhythmbox Music Player on Ubuntu. All of the songs are on the device but they don't show up under the 'music' section in the menu. I tried adding them with simply copying the files using the file browser and they still won't show up. Then I decided to try Rhythmbox again but my computer stopped seeing the device. In addition to that the Sansa won't charge anymore. It says 'connected' but its not charging and the computer doesn't see it. Is there a way I can fix this problem or can I trade it in for a new one?
-Bradj47

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  • Anonymous Nov 13, 2008

    i have the same problem...

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  • 8,596 Answers

Here's what happened - when he pressed format, the only OS that the device recognizes is a Windows system - you lost the Ubuntu formatting. You can try performing a firmware upgrade on the player, uninstalling all existing Sansa software from your computer, and then reinstalling the software and replugging the player into the computer.

-Tha Mp3 Doctor

Posted on Jan 01, 2009

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1 Answer

My Sansa Fuze won t recognize certain songs


you need to check the format the songs are in, try putting them in mp3 format

Mar 28, 2010 | SanDisk Sansa Fuze MP3 Player

1 Answer

No songs can be added


The songs that you are trying to load are probably in the wrong format. Many WMA files (used by 90% of music services) have restrictive DRM licenses that will not allow you to play certain files on an mp3 player, even though they play fine on your computer. Also, the Sansa e200 does not play songs that are in iTunes format. If you stick only to songs that are in mp3 format, you will not have such problems.

If you are CERTAIN that ALL of your songs are in mp3 format:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Mar 18, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Cant find any song on my sansa clip


The songs could be in the wrong format, but here are some things you can try:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Mar 18, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Unable to see and delete( or format) songs in player


o delete songs from your device follow the steps below
You have to make sure that the device is on MSC mode...then make sure your device is plug in to the computer..Then go to programs - accesories - windows explorer, find the SanDisk in my computer, go to media, music and delete them from there.
Either under sync panel in your windows media player it will show your music when it's connected. just click the plus signs for what song you need to get rid of, right click and click delete.
To format it..on your device..go under..menu, setting and there should be a format option option there..let me know if that doenst work for you...
Hope this helps

P.S.Please rate accordingly...
Thank You
Computerrep

Jan 29, 2009 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

MY CLIP IS A MESS!!


The voltage differential between the US and Spain is huge - you might have fried it when it was charging.

but here are the "soft methods" you can use to be sure:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Jun 27, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Only half of my music shows on a computer while the other half shows on another.


install winamp on your friends computer and see if they show up.

Are you saying the songs don't show up on the actual device on when you connect it to the computer?

Jan 08, 2008 | SanDisk Sansa c200 MP3 Player

2 Answers

Can't delete songs


Go to Windows Media Player under the Sync tab, over on the far left should be the name of the player, click on it and find the name of the song by album title, artist, or whatever, click on the title and click delete and you should be able to delete any song you like without deleting them all

Nov 16, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

Skipping songs


We could try formatting the player and after the format has been complete try updating the firmware of the player. Change the settings fo the player to MSC then connect to your computer, open my computer and right-click the player and choose format remove the tick mark on the quick format and after the format has been completed. Unplug the device and go to the sandisk website and download the firmware update and install it and when it ask you to connect the device hook the plyer and perform the update for the player. Note: It may be the songs on the player are not that properly transferred that why it is skipping and also the player might also have had bad sectors that is why we have formatted the player. Hope this helps.

Jun 24, 2007 | SanDisk Sansa E280 MP3 Player

1 Answer

Sansa e250 getting worse since "upgrade"


Format your player and re-transfer your songs. The best way to format the player is by changing the player to MSC, then connect it to your computer and open My Computer and right-click and format the player remove the quick format then click start. :D

Jun 11, 2007 | SanDisk Sansa e250 MP3 Player

6 Answers

HOW DO I FIX THIS PROBLEM?????


I had the same problem with mine. I messed around with it, and now it's working again. Here's what i did. Try this, and let me know if anything happens: Take out the battery. Plug the mp3 player into your computer, without the battery. Find the MP3 player under "My Computer." Right-click it, and click "Format" After formatting, leave it plugged in for a while. Add a song to it, then unplug it, and turn it on. Hopefully, the song will show up. Hope it works! -Yockub

Mar 09, 2007 | SanDisk Sansa m230 MP3 Player

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