Question about HP Computers & Internet

3 Answers

My computer crashed and will not boot back up. It says File\minint\system32\ntkrn1mp.exe could not be loaded. Error code 32768. my computer is an HP that I purchased from costco and it did not come with windows xp discs. they were already loaded when I purchased it.

Posted by on

3 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 344 Answers

Most HP computers if you press F11 right after the bios screen , it should go into the system recovery partition

Posted on Nov 13, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 69 Answers

Hi wiredstone,

Unfortunately it is very likely that you will need to reinstall windows. I understand that you don't have the windows disks but there are other disks called restore disks that should have come with the pc. WARNING when you do this then everything on your hard drive will be gone and it will be as clean as the day you bought it.

If you don't have any of these disks you will need to buy windows or take it to a pro for reformatting (they get reformatting licenses)

If you don't have backups of your information and need the data on your hard drive you can backup the hard drive by removing it and connecting it to another pc Or getting a pro to do it.

that said its possible that some of your hardware has failed.
As to why this happened could be due to many many factors like software conflicts, overheating, viruses.. etc.

I'm sorry to give you bad news but it happens.

Posted on Nov 13, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Expert
  • 57 Answers

Hp should have an option on your boot menu (viewed by pressing f8) to boot to system partition. Try that and see what kind of options are there.

Posted on Nov 13, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How to fix \minint\system32\kdcom file cannot load error 4 Emachine


Download this file to your computer and burn it to a CD:
http://majorgeeks.com/downloadget.php?id=6501&file=1&evp=ef4247319d4b536cb88b74d1ae4842b0

If you don't have an app that can easily burn .iso files to a CD then get this awesome little FREE app and install it:
http://www.majorgeeks.com/downloadget.php?id=4870&file=9&evp=0636b68877cb69b15faa3374cb1dcd89

The Bootable CD you burn should fix your computer. It's really easy to use. Just follow the instructions from page 15 to page 33 in this pdf:
http://support.kaspersky.com/downloads/guides/kasp10.0_rescuedisk_en.pdf

You basically want to update the virus definitions and select all of the checkable boxes to scan and run the scan and then allow it to delete or quarantine the bad files.

Sep 01, 2012 | E-Machines eMachines Desktop PC

1 Answer

C:\minint\system32\restore.log mising


Restore points are located in C:/Windows/system32/restore.
You have an unusual error message which talks about C:/minint folder. Seems like this is a virus issue. It would be better if you run virus scan for your computer.
Also run a system utility software RegInOut to refresh your PC.

Dec 13, 2011 | Computers & Internet

1 Answer

Acer 5520 notebook startup issues


You are missing the file NTLDR.exe and NTKRNL.exe. NTLDR is the first file your computer sees when it is booting up and it brings up other files to get your computer started then it turns it over to Windows file called NTKTRNL which actually brings up the Windows operating system. The only wayto fix is to find a Windows disc and copy them over to three folders that you have either win32, windows or winnt. Copy to all three if you see all three buy only one of those starts your system and it seems like it's win32 based on your error, folder under your C: drive. That will solve your problem and your computer will boot up normally.

Dec 23, 2008 | Acer Aspire 5100 Notebook

1 Answer

Error: windows root>\system32\ntoskrnl.exe


Issue: NTOSKRNL.EXE is missing or corrupt.
Related errors:
Below is a listing of the full error message that may be related to this error.
Windows NT could not start because the below file is missing or corrupt:
C:\Winnt\System32\Ntoskrnl.exe
Cause:
  1. Keyboard issue
  2. Miscellaneous corruption
  3. Corrupt boot.ini file.
  4. Missing boot.ini file.
  5. Missing or corrupt ntoskrnl.exe file.
  6. Windows NT installed on a partition bigger then 7.8GB
  7. Corrupted hard disk drive or severely corrupted Windows.
Solution: Keyboard issue This issue has also been known to be caused by a short in the ground wire in the keyboard cable. Make sure this is not the cause of your error by replacing the keyboard with a different keyboard or simply just disconnecting the keyboard from the computer.
Miscellaneous corruption Before trying any of the below recommendations it's recommend that you attempt to load the last known good configuration. Additional information about doing this can be found on document CH000626.
Corrupt boot.ini file This issue is often caused when the boot.ini is missing or improperly configured. This issue often arises after a user has recently added or removed an operating system on the computer or added or removed hard disk drives in the computer. Make sure the line pointing to the operating system and it's drive and partition is properly configured in the [boot loader] and [operating systems] section. Additional information about boot.ini can be found on document CH000492.
Missing boot.ini file Microsoft Windows XP users: If the boot.ini is severely corrupted or missing a user running Microsoft Windows XP can rebuild the boot.ini to resolve this issue. Additional information about rebuilding the boot.ini can be found on document CH000648. Microsoft Windows NT and Windows 2000 users: To restore the original boot.ini file in Microsoft Windows NT or Windows 2000 you will need an ERD and follow the below steps. If you do not have an ERD you will be unable to follow these steps.
  1. Boot the computer with your Windows NT three setup diskettes or the Windows 2000 setup disc.
  2. In the setup menu, type R to start the repair.
  3. When prompted for the ERD diskette insert the diskette and inspect the startup environment.
Missing or corrupt ntoskrnl.exe file If the ntoskrnl.exe file is corrupt or missing this can also generate the error. To restore this file follow the below steps.
  1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
  2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
  3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
  4. Select the operating system you wish to fix, and then enter the administrator password.
  5. Type expand d:\i386\ntoskrnl.ex_ c:\windows\system32
  6. You will then be prompted if you wish to overwrite the file type Y and press enter to overwrite the file.
  7. Type exit to reboot the computer.
Windows NT installed on a partition bigger then 7.8GB If you are running Microsoft windows NT 4.0 on a partition larger than 7.8GB this issue can occur if the boot files are located outside this limitation. When this error occurs your computer will have the error message as shown below. OS Loader v4.01
Disk I/O error status=00000001
Windows NT could not start because the below file is missing or corrupt: winnt\system32\Ntoskrnl.exe
Please reinstall a copy of the above file. If your system partition is larger than 7.8GB you will need to delete the partition and recreate the partition to 7.8GB or less. Additional information about this issue can be found on Microsoft KB Q224526.
Corrupted hard disk drive or severely corrupted Windows Attempt to check the hard disk drive for any errors by running the chkdsk error. To do this follow the below steps.
  1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
  2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
  3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
  4. Select the operating system you wish to fix, and then enter the administrator password.
  5. Once at the recovery console type chkdsk /r
  6. Once completed type exit and see if issue is resolved.
If after trying all of the above steps you are still encountering the same issue it's likely that Windows is severely corrupted and it is recommended you attempt to reinstall Windows. Additional information about erasing the computer and starting over can be found on document CH000186. Finally, if during the Windows installation you encounter errors it's likely that your hard disk drive is bad.

Oct 18, 2008 | Computers & Internet

2 Answers

How do I...


NTOSKRNL.EXE is missing or corrupt.

Related errors:

Below is a listing of the full error message that may be related to this error.

Windows NT could not start because the below file is missing or corrupt:
C:\Winnt\System32\Ntoskrnl.exe

Cause:
Keyboard issue
Miscellaneous corruption
Corrupt boot.ini file.
Missing boot.ini file.
Missing or corrupt ntoskrnl.exe file.
Windows NT installed on a partition bigger then 7.8GB
Corrupted hard disk drive or severely corrupted Windows.
Solution:
Keyboard issue
This issue has also been known to be caused by a short in the ground wire in the keyboard cable. Make sure this is not the cause of your error by replacing the keyboard with a different keyboard or simply just disconnecting the keyboard from the computer.

Miscellaneous corruption
Before trying any of the below recommendations it's recommend that you attempt to load the last known good configuration. Additional information about doing this can be found on document CH000626.

Corrupt boot.ini file
This issue is often caused when the boot.ini is missing or improperly configured. This issue often arises after a user has recently added or removed an operating system on the computer or added or removed hard disk drives in the computer.
Make sure the line pointing to the operating system and it's drive and partition is properly configured in the [boot loader] and [operating systems] section. Additional information about boot.ini can be found on document CH000492.

Missing boot.ini file
Microsoft Windows XP users:
If the boot.ini is severely corrupted or missing a user running Microsoft Windows XP can rebuild the boot.ini to resolve this issue. Additional information about rebuilding the boot.ini can be found on document CH000648.

Microsoft Windows NT and Windows 2000 users:

To restore the original boot.ini file in Microsoft Windows NT or Windows 2000 you will need an ERD and follow the below steps. If you do not have an ERD you will be unable to follow these steps.
Boot the computer with your Windows NT three setup diskettes or the Windows 2000 setup disc.
In the setup menu, type R to start the repair.
When prompted for the ERD diskette insert the diskette and inspect the startup environment.
Missing or corrupt ntoskrnl.exe file
If the ntoskrnl.exe file is corrupt or missing this can also generate the error. To restore this file follow the below steps.
Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
Select the operating system you wish to fix, and then enter the administrator password.
Type expand d:\i386\ntoskrnl.ex_ c:\windows\system32
You will then be prompted if you wish to overwrite the file type Y and press enter to overwrite the file.
Type exit to reboot the computer.
Windows NT installed on a partition bigger then 7.8GB
If you are running Microsoft windows NT 4.0 on a partition larger than 7.8GB this issue can occur if the boot files are located outside this limitation. When this error occurs your computer will have the

error message as shown below.

OS Loader v4.01
Disk I/O error status=00000001
Windows NT could not start because the below file is missing or corrupt: winnt\system32\Ntoskrnl.exe
Please reinstall a copy of the above file.

If your system partition is larger than 7.8GB you will need to delete the partition and recreate the partition to 7.8GB or less. Additional information about this issue can be found on Microsoft KB Q224526.

Corrupted hard disk drive or severely corrupted Windows
Attempt to check the hard disk drive for any errors by running the chkdsk error. To do this follow the below steps.

Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
Select the operating system you wish to fix, and then enter the administrator password.
Once at the recovery console type chkdsk /r
Once completed type exit and see if issue is resolved.
If after trying all of the above steps you are still encountering the same issue it's likely that Windows is severely corrupted and it is recommended you attempt to reinstall Windows. Additional information about erasing the computer and starting over can be found on document CH000186.
Finally, if during the Windows installation you encounter errors it's likely that your hard disk drive is bad.

Oct 09, 2008 | Dell OptiPlex GX110 PC Desktop

3 Answers

Configuration error code purple


1. Load the system recovery disk into CD-ROM
2. Press F10 repeatedly at boot screen to load the Recovery Menu
3. Press R for the recover console
4. Select "Advanced Options"
5. Press Alt + D to bring up the command prompt
6. type "cd h:\" to enter the root directory
7. type "dir /w" to view the directory in wide view
8. open the master.log file (or something along those lines), this should bring up a prompt asking you what program to open it with, you should only be able to select notepad.
9. open the file with notepad and when it appears select the File>Open
10. in the file name box type in "C:\hp\bin\configcheck\run.py"
11. once the file opens clear the contents and select save as then save the file as run.p_
12. close the notepad program
13. delete the original file by typing "del C:\hp\bin\configcheck\run.py"
14. reboot system

After a reboot the windows screen might flash a few times and take a little longer to load, be patient and you should be able to continue with the windows set-up without that damned code purple error message.

Oct 02, 2008 | Computers & Internet

1 Answer

Desktop Error Message


Probably this is a spyware, use a good anti spyware or do the following:

Run Process Explorer (right click on task bar>task manager>Processes) and Kill the Following Processes:
wscript.exe
dxdlg.exe (kill this one first)

Run Autoruns and under logon tab, remove
C:\WINDOWS\system32\wscript.exe C:\WINDOWS\system32\boot.vbs
Search for entries named wproxp and remove it

Remove the following files from your PC:
C:\WINDOWS\system32\dxdlg.exe
wproxp.exe (Most probably in your system32 or windows folder)
C:\WINDOWS\system32\boot.vbs

Jul 06, 2008 | Computers & Internet

1 Answer

PC Recovery


Hi I found this I hope it helps

You may try to rebuild the boot config from the recovery console, if you have the Windows boot disk or recovery console installed.

bootcfg /rebuild

http://support.microsoft.com/kb/314058

Regards,
Spud

Jun 18, 2008 | HP Compaq Presario C304NR Notebook

1 Answer

My Acer Aspire 5004WLMi Crashed and will not boot with Acer recovery disks


turn on your computer when it stars to boot up simultaniously press F8 button run for safe mode then try to launch system restore.

Jan 21, 2008 | Acer Aspire 5004WLMi Notebook

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

116 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18354 Answers

Tony

Level 3 Expert

2598 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...