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Unable to connect my Canon Scanner D2400u to Adobe Premiere Elements 7. Have tried to download Driver d2400ufvs1611den.exe. Although driver seems to download adobe or my scanner does not seem to recognize it.

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  • fwblais Nov 12, 2008

    I am trying to download a device driver for my d2400u canoscan scanner. The scanner on my new computer with OS Vista, keeps asking for the driver for my scanner. I can find it (d2400ufvs1611den.exe) and download it but my computer does not seem to accept it.

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First check out whether your drivers which u r loading are compitable with vista operating system .
if it is not compitable it will not detect the scanner and will not work.
as the vista system is very much new this type of no detection problem r very much common.
thanks.

Posted on Nov 12, 2008

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  • kishor khatri
    kishor khatri Nov 13, 2008

    check your usb cable then try

    www.nodevice.com/driver/CanoScan_D2400U/get36923.html - 16k

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Does the Scanner work with other programs ? Try it from Start -> Accessories -> Paint

Posted on Nov 12, 2008

  • monk3ybidzness
    monk3ybidzness Nov 13, 2008

    You got the correct driver - After downloading it you got to locate and RUN the d2400ufvs1611den.exe file by double-clicking on it then the driver installation starts.

  • monk3ybidzness
    monk3ybidzness Nov 13, 2008

    Don't forget to reboot the computer after the installation.

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What version operating system do you have? Is the scanner installed on your computer? you can find out by going to control panel in scanners and cameras folder. Once I have more information I can assist you further. Please take a moment to accept and rate my solution accordingly.
Thanks,
Lee

Posted on Nov 12, 2008

  • Lee A.
    Lee A. Nov 13, 2008

    Did you install the driver after you downloaded it? Have you ran the .exe file? downloading and installing are two different things. Once I have more information I can assist you further.
    Thanks,
    Lee


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On adobe you need to select scanner source .

Posted on Nov 12, 2008

  • Ginko
    Ginko Nov 12, 2008

    Using Adobe Premiere Elements you need to go to File menu, then select Import, and there you can select the scanner source.

    If the scanner is working on the computer, you should get the scanner listed under import command.

    First ensure the scanner is working outside Adobe Premiere Elements, then go to import command in Adobe Premiere and see if you can find you scanner listed, it should be in there.

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