Question about Garmin GPS Devices

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I have a Street Pilot c330 which is less than a year old. This past weekend the touch screen has become very eractic. It will now cycle from one screen to another without any prompting as you drive down the road. I now have almost no control of what is pulled down onto the screen. When trying to pull down a certain screen under normal operating conditions (temperature), many times the GPS has no response. If I turn the defroster on with the unit mounted on the windshield, I can gain some control of the screen but it will still cycle to various screens unpromted as I drive down the highway. Any suggestions?

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  • UGAFLASH Nov 12, 2008

    Where is the nearest service center to zip code 31750?

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Hi,

Initially, would suspect condensation or dampness on the keys/buttons contact points underneath. Perhaps relocating its position or as to where it is installed inside the vehicle might help. You may also want to check the casing for any visible crack, slightly open or tightness of the fittings. Should problem persist, might you want to avail of the warranty repair/replacement or at least check if some sort of sealant/gasket could be improved.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information. Good luck and kind regards. Thank you for using FixYa.

Posted on Nov 12, 2008

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If its under warranty taking it to the service center is much advisable.

Posted on Nov 12, 2008

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