Question about LG KU990 Viewty

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My LG Ku990 Viewty phone wont connect properly to my pc

I can not seem to access any pictures from my phone to pc. Lg pcsuite has been installed and says connected to wizard, but then I cannotaccess any of the content, as it just says 'invalid file memory'. I have uninstalled and reinstalled the lg pc suite several times but to no avail. When I try and sync it finds my phone, then instantly disconnects and says it failed? Please help...

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  • Danielle Jade Wallace
    Danielle Jade Wallace Dec 29, 2008

    I have sort of the same problem. I cannot retrieve images that i havetaken myself with my camera onto my pc, they do not show up in theimages folder when i connect my phone to the LG PC Suite, they do notshow up in my memory card folder either :(. This is a pain as totransfer images to my computer i have to send them to my spare sonyerrikson and the photos end up being a smaller size. Can anyone help measap please?
    Thanks!
    xx

  • beena_jaiswa Jan 05, 2009

    I have the same problem...if anybody can give a solution...it will be of gr8 help..

  • Anonymous Jan 06, 2009

    it wont let me put my pics,videos and music onto my pc or the other way around...please can u help!!!

  • Anonymous Jan 08, 2009

    exactly the same! ******* frustrating

  • Anonymous Jan 08, 2009

    i have exactly the same problem i don't know what to do and nothing anyone says seems to be working HELP!!!!

  • akr_ Jan 11, 2009

    i managed to do it once. but now it just won't work anymore ¬.¬!

  • pookabelly Jan 12, 2009

    Same problem! it installed correctly and then I was able to pull pictures etc off my phone with no issues whatsoever then a few days later tried to access it again to upload more pictures from it and it gave me the invalid access to memory location message so i uninstalled and reinstalled several times but all it does is connect fine but when you press on anything ie content nothing happens at all. The cursor displays the loading icon but nothing happens at all.

  • summerxo Jan 17, 2009

    same!
    i took some nice photos of me and my friends and it ownt let me put them on!!!
    it has let me once but now the load icon comes on and nothing happens, i've installed it and reinstalled it and nothing seems to happen someone help us please!!!!

  • Anonymous Jan 25, 2009

    Same problem!!!!

  • cdarren Jan 27, 2009

    I have tried all that and it still wont work..!!!!

  • Dolly-Doolie Jan 27, 2009

    Yes, I have the same problem, and have tried all these things, but it still doesn't work. Might it be because my PC is vista?

  • xiaorong_che Jan 29, 2009

    Same problem and seems like that is the vista. nothing else may be?

  • Anonymous Feb 03, 2009

    wont connect my phone to my pc suite but i connects to my computer i have only managed to get things on and off my phone through window media player the only problem with that is that it syncronizes all of my stuff onto my phone!!!!

  • Anonymous Feb 04, 2009

    my phone wont let it sincronise..it keeps going to do it, says it is connected and then it starts and my phone dis connects it..soooo frustrating..i have vista too x lauren x

  • Anonymous Feb 07, 2009

    wen i try to access it an connect it it say unavailable memory space i have all my files in folder and i need them for work for a film by monday my pictures i have taken

  • Anonymous Mar 03, 2009

    i also have vista but on my other laptop it worked fine.

  • Anonymous May 10, 2009



    everytime i try to upload my pictures,

    i connect & everything but when i am on the contents it doesnt come up with 'images sounds videos' so i was just wondering if you could help me?

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Just change the connection too mass storage on usb connections (phone settings) and then scroll to the bottom and click view files :)always works for me
xx

Posted on Jan 30, 2009

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I've had similar problems. First of all go to the memory settings in the phone and make sure it is set on 'data service' and not set to 'mass storage device' otherwise the computer will see it as a drive and that upsets lg pc suite. (Find it in Phone settings; Connectivity; USB connection mode) The other thing that worked for me is make sure the keypad lock is off and the phone is only displaying the home screen. If the phone is showing any menu at all the wizard will say its connected but still not let you view the content. Hope that helps but I know how frustrating lg pc suit is. - Andy

Posted on Nov 13, 2008

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Hi all,

Here is a solution that worked fine for me:

I installed the CD but it wouldnt transfer the pictures to my pc. Anyways I did it manualy. If you connect your USB cabel into the back of ur laptop then connect it to the phone. If you dont have the cd installed- it will search for the updates itself.

Once it finds it. Saftely remove hardrive and : Go to "Phone Settings/ Connectivity/ USB Connection Mode/ Mass Storage.

Data services are usually selected so change it to Mass storage.

Enjoy using LG KU990

Posted on Jun 02, 2009

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Same problem.... solution was to connect when on the home screen other wise is disconnects (random/pretty pants bug)

Posted on Dec 30, 2008

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First put Ur phone to data and after that mass,make sure the usb cable is removed.then just plug it slowly at a angle.

Posted on Oct 01, 2011

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And if the phone is not turning on?Because i installed a new firmware and at 80%stopped.Now the phone at starting stops...
HELP...

Posted on Dec 14, 2009

  • Necronom Dec 12, 2010

    You will need to reflash the phone, the is a software called JAF which will allow a dead-phone flash. Good luck

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I had the same problem but kept trying eventually all the info from my phone appeared on my screen. No pictures though - then i saved my photos to my memory card on my phone and it worked!! Hope this helps a bit.

Posted on Jan 29, 2009

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  • 6 Answers

SOURCE: I can not seem to access any pictures from my

Go to phone settings > connectivity > USB connection, and ensure phone is in data service mode and not mass storage.

Posted on Jun 19, 2009

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Posted on Jan 02, 2017

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1 Answer

There can i find the cd drive for my KU990i USB?


In the menu of the phone, select Phone Setting, then Connectivity, then you will be able to see "USB connection mode" menu. If you select "Mass storage" in this menu, your phone will react as a normal USB key drive on your system.
It worked for my XP, or Ubuntu machine.

Otherwise, if you select "Data service" in the USB connection mode, you need LG PCsuite software installed to be able to communicate with it. This PCsuite is downloadable in LG web site


OR:
You go to:
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Hi,
Most of the mobile don't need softwares to be installed for transferring pictures to computer from it. Just connect your mobile to computer and select something like "Mass storage mode/ pen drive mode", if prompted anything in your mobile. You should be getting extra pen drive like removable drives in your my computer and all your pictures can be accessed via it.
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I hope this is useful to you.
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Did you have installed the drivers?

Run the software as administrator and by the warnig choose yes.

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Ths take a few min.

Disconnect your LG before installing the software!!!

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I had the same problem and thanks to another user on the website I have now fixed mine.

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It worked for me and took about 10 minutes.

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In the menu of the phone, select Phone Setting, then Connectivity, then you will be able to see "USB connection mode" menu. If you select "Mass storage" in this menu, your phone will react as a normal USB key drive on your system.
It worked for my XP, or Ubuntu machine.

Otherwise, if you select "Data service" in the USB connection mode, you need LG PCsuite software installed to be able to communicate with it. This PCsuite is downloadable in LG web site.

Mar 05, 2008 | LG KU990 Viewty

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