Question about SanDisk Sansa e250 MP3 Player

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It says: load main image failed switch to recovery mode

When i turn on my sansa e200 it show me a black sacreen whit this message: load main image failed switch to recovery mode and i cannot do anythingto fix it.

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Could tou please post a solution

Posted on Nov 14, 2008

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Posted on Jan 02, 2017

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2 Answers

Sansa 260 R load main image failed message


Hello,

The Sansa e260 Rhapsody could be recovered by resetting the player.
How to reset the player :
1. Player switched on.
2. Press and hold the power button for approximately 30 seconds.
3. Put the player back on.


When the fault is not resolved a firmware update / reinstallation needs to be made. There are 2 steps needed for getting new firmware on the player.

Step 1: switching the player into recovery mode / MSC mode

1. Turn off the player.
2. Slide the Hold/Lock switch on top of the player so an orange color is showing.
3. Press and hold the REC button and connect the device to the computer.
4. A message will appear on the device display screen confirming the connection and a memory partition will be viewable in My Computer.
5. Release the REC button.
Step 2: Update the firmware ( updating firmware always in MSC mode, see Step 1 )
Use next link for updating the firmware:
http://kb.sandisk.com/app/answers/detail/a_id/306
The Sansa updater installation on the computer should be the easiest way to update firmware.

Need more help ? Just post a comment.

Dec 17, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e200 load main image failed


If this happened after updating your firmware, the Sansa FAQ from here http://www.sansa.com/support/sansa_e200/faqs says try this -

03. "Load image failed" appears after updating e200 firmware Applies to the following Operating Systems:
  1. Windows XP, Vista
This error may be caused by the firmware failing to load or the file system is corrupted.
STEP 1 – Reset the player
  1. Press and hold the Power button for approximately 30 seconds.
  2. Turn the player back on.
If the error persists, proceed to steps 2 and 3.
STEP 2 – Connect the player in Recovery Mode
  1. Turn off the player.
  2. Slide the Hold/Lock switch on top of the player so an orange color is showing.
  3. Press and hold the REC button and connect the device to the computer.
  4. A message will appear on the device display screen confirming the connection and a 16MB partition will be viewable in My Computer.
  5. Release the REC button.
STEP 3 – Download and update the firmware
  1. Download the firmware from the Sansa Forum.
  2. Open the zip file
  3. Extract all the firmware files to the 16MB-FORMAT drive.
  4. Disconnect the player.
  5. Slide the Hold switch to the unlock position.
  6. Turn on the player

Dec 29, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

Sansa player wont turn on


To get it in recovery mode. Put the Hold switch into the lock position. Then hold REC and Power for about 10 seconds.

You need to hook up your cable after that and you can reset the firmware.

Nov 17, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

Sansa e200 load main image failed


i'm thinking that it has too much info on it, so it ets stuck when you turn it on.

Jul 31, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Load main image failed Switch to Recovery mode


Use the Sansa Recovery Tool on the Sandisk website

Jun 01, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

PROBLEM SANSA E 260


1.to switch the device to recovery mode turn the hold switch to the locked position. hold in the record button and plug the device in. do not let go of the record button ubtill you see a 16MB partition show up

2.when you got the 16 partition copy a new main image file into it
here are soem diffrent types of them :p
AMERICAS - 01.02.23a for Americas

EUROPE (No FM) - 01.02.23e for Europe without FM

EUROPE (FM) - 01.02.23f for Europe with FM

PACIFIC - 01.02.23p for Pacific

-----------------
download from : http://forums.sandisk.com/sansa/board/message?board.id=e200&thread.id=10356

when you downloaded and copyed the main file you should make just an emty doc named : sansa.fmt

no more in that one just move that doc to recovery disk to
hopes it works... a tips are this site http://forums.sandisk.com/sansa/board?board.id=e200
they got many good guids for stuffs like this

Jan 11, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers

Sansa e200 won't turn on


Load main image failed refers to a bad firmware file on the device. You can download and run this recovery tool from the SanDisk website. http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe Best of Luck.

Sep 07, 2007 | SanDisk Sansa e200 MP3 Player

2 Answers

My sansa isnt working.........


bring it back to your sansa e200 retailer.

Dec 04, 2006 | SanDisk Sansa e200 MP3 Player

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