Question about Casio Parts Cash Register PC Desktop

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Casio Register 265P - Doubling Tax in Sales Total

I am having a problem with a Casio Register I'm using for a non-profit fundraiser. The register is doubling the 6.5% sales tax when it calculates the total.
For example, the receipt will show a sale of $12.00, sales tax of $0.78 and a total of $13.56.
After reading through the manual and the website, I cannot find a solution. If anyone can provide some advice, I would greatly appreciate it!

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  • Anonymous Mar 21, 2014

    can I void a completed sale once tax has been added on.I can void a mistake before I total is it the same procedure?

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Most likelu u may have programmmed tax 1 and tax2 or programmed the plu to update a dept issue

Posted on Nov 16, 2008

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Thank you so much for getting back to me. The mystery continues.....
I shut the register off and set it aside since it was being problematic. I turned it on again today and found that the sales tax was not registering at all. I went ahead and programmed the sales tax and it is now working properly.  Since it is being so fussy, I am thinking maybe there is a problem with the battery?

Posted on Nov 13, 2008

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Hi.
That could be tricky. we will need to go through the tax setup in your machine.

My first questions are:

1. Does it happen on all department (item buttons)?
2. Does it happen no matter what payment method you use (cash, check,credit)?
3. When you push Subtotal, does it show the wrong amount then, or only when you press a payment type to open the drawer?

Mark

Posted on Nov 13, 2008

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