Question about Acer Monitor

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Blank screen on AL 2223W

I purchased my Acer AL2223W monitor about a year ago and was very pleased with it. The other day while on the computer, the screen went black and I've not been able to get it to do anything since. Do you have any suggestions?

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  • tcamjam Nov 14, 2008

    I hooked my monitor to another computer with another power cord and video cord and it powered up along with the power-up light and monitor stayed lit about 2 seconds and went out and I pushed the power button again and it would come on intermittently and then go out.



    My monitor is the Acer AL2223W and about 1 year old.

  • tcamjam Nov 14, 2008

    I hooked my monitor to another computer with another power cord and video cord and it powered up along with the power-up light and monitor stayed lit about 2 seconds and went out and I pushed the power button again and it would come on intermittently and then go out.



    My monitor is the Acer AL2223W and about 1 year old.

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  • Acer Master
  • 32,281 Answers

When you switch on the computer and monitor does the monitor power light illuminated?
If not check the power cable, if the power light is on try connecting it to another computer, if it works on another computer then the fault is in your computer or a faulty video cable (try another video cable).
If the monitor does not work then it is faulty, if it is OK then your computy is faulty.

If the fault is in your computer, you didn't exactly pinpoint the nature of your fault.
Does the power light on your computer illuminated when you power up?
Does your computer actually boot up, does it give and beep code (count the number of beeps - 7 beeps usually means video problems, depends upon the type of BIOS)?
When your computer first boots up and you see POST information on the screen then nothing, it is most likely :-
1. The refresh rate of the video card has been set too high beyond the monitor's specification.
2. Video card configured with incompatible monitor.

If you computer fires up and the monitor is OK the you have a faulty graphics card, you need to replace it.

Posted on Nov 13, 2008

  • Chris Hingee
    Chris Hingee Nov 14, 2008

    It appears you have a faulty monitor, possible faulty power problem, if is still under warranty get it repaired or replaced.

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