Question about Kenmore 80809 Microwave Oven

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Turntable problem 80802

My plastic piece beneath the turntable that fits onto the turning mechanism won't stay on. it pops off. Now the plastic is worn out. It wouldn't stay on from the beginning. I bought it used. Could the turntable be the wrong one for the micro? Perhaps that is why the plastic piece pops off? Please help!

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  • 9,098 Answers

It looks like the mechanism on those models consists of a glass tray a roller ring, and a motor, but in the diagram I don't see a coupler... The coupler may be built in to the motor or tray. You can visit http://www3.sears.com/ and enter your exact model number - like 721.80802### - not just 80802. The parts lists and exploded view diagrams for the turntable parts should be located in the section "Interior Parts 1". Those will help you figure out what part(s) you need, which you can order online or by phone or in any Sears store. If you need more help, repost with any new details you have. I appreciate your rating of this reply.

Posted on Nov 15, 2006

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Posted on Jan 02, 2017

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To fix it, it is EASY and you do not have to even take the inside cover all the way off. Just remove the three sides of cover by gently slipping a plastic putty knife around rim to release the clips. Then attach the spring to the small hole below where the plastic piece used to be, which is located in the metal on the glass frame piece, use tweezers, hold the other end of spring as you place spring onto plastic door latch and set into place!
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Replacement of the turntable motor should be carried out by a qualified appliance repair service.

YOUR SAFETY IS PARAMOUNT!

Attempt this only if you are competent.

But here is a basic method if you are mechanically minded and have electrical safety knowledge.

I am assuming the plastic coupler is not split or broken and causing the problem.

The motor assembly is fixed to the base of the oven usually with two screws and access is obtained usually by removing the inspection plate directly beneath the motor. It is usually a plug in synchronous motor that revolves at a few revs per minute but the plastic cogs in the motors gear box fail and the motor assembly must be replaced. They are fairly inexpensive and obtainable usually from a domestic appliance repair shop.
If you feel confident, disconnect it from the mains power, remove anything in the cavity and turn it upside down if it is a tabletop model, a little more complicated if it is built in!
Remove the inspection plate, sometimes it must be cut out with sharp cutters, and disconnect the motor. Remove the motor and go and get a new one. Fit the new motor and fit the inspection cover back on the base by turning it to fit and using an extra screw fix it then put the microwave back in its position. Plug it back in, with the turntable and plate. Put a cup of water on the plate inside of the oven and heat for 20 seconds to check the plate goes round.
Hope this helps.

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Replacement of the turntable motor should be carried out by a qualified appliance repair service.

YOUR SAFETY IS PARAMOUNT!

Attempt this only if you are competent.

But here is a basic method if you are mechanically minded and have electrical safety knowledge.

I am assuming the plastic coupler is not split or broken and causing the problem.

The motor assembly is fixed to the base of the oven usually with two screws and access is obtained usually by removing the inspection plate directly beneath the motor. It is usually a plug in synchronous motor that revolves at a few revs per minute but the plastic cogs in the motors gear box fail and the motor assembly must be replaced. They are fairly inexpensive and obtainable usually from a domestic appliance repair shop.
If you feel confident, disconnect it from the mains power, remove anything in the cavity and turn it upside down if it is a tabletop model, a little more complicated if it is built in!
Remove the inspection plate, sometimes it must be cut out with sharp cutters, and disconnect the motor. Remove the motor and go and get a new one. Fit the new motor and fit the inspection cover back on the base by turning it to fit and using an extra screw fix it then put the microwave back in its position. Plug it back in, with the turntable and plate. Put a cup of water on the plate inside of the oven and heat for 20 seconds to check the plate goes round.
Hope this helps.

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1 Answer

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Replacement of the turntable motor should be carried out by a qualified appliance repair service.

YOUR SAFETY IS PARAMOUNT!

Attempt this only if you are competent.

But here is a basic method if you are mechanically minded and have electrical safety knowledge.

I am assuming the plastic coupler is not split or broken and causing the problem.

The motor assembly is fixed to the base of the oven usually with two screws and access is obtained usually by removing the inspection plate directly beneath the motor. It is usually a plug in synchronous motor that revolves at a few revs per minute but the plastic cogs in the motors gear box fail and the motor assembly must be replaced. They are fairly inexpensive and obtainable usually from a domestic appliance repair shop.
If you feel confident, disconnect it from the mains power, remove anything in the cavity and turn it upside down if it is a tabletop model, a little more complicated if it is built in!
Remove the inspection plate, sometimes it must be cut out with sharp cutters, and disconnect the motor. Remove the motor and go and get a new one. Fit the new motor and fit the inspection cover back on the base by turning it to fit and using an extra screw fix it then put the microwave back in its position. Plug it back in, with the turntable and plate. Put a cup of water on the plate inside of the oven and heat for 20 seconds to check the plate goes round.
Hope this helps.

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Replacement of the turntable motor should be carried out by a qualified appliance repair service.

YOUR SAFETY IS PARAMOUNT!

Attempt this only if you are competent.

But here is a basic method if you are mechanically minded and have electrical safety knowledge.

I am assuming the plastic coupler is not split or broken and causing the problem.

The motor assembly is fixed to the base of the oven usually with two screws and access is obtained usually by removing the inspection plate directly beneath the motor. It is usually a plug in synchronous motor that revolves at a few revs per minute but the plastic cogs in the motors gear box fail and the motor assembly must be replaced. They are fairly inexpensive and obtainable usually from a domestic appliance repair shop.
If you feel confident, disconnect it from the mains power, remove anything in the cavity and turn it upside down if it is a tabletop model, a little more complicated if it is built in!
Remove the inspection plate, sometimes it must be cut out with sharp cutters, and disconnect the motor. Remove the motor and go and get a new one. Fit the new motor and fit the inspection cover back on the base by turning it to fit and using an extra screw fix it then put the microwave back in its position. Plug it back in, with the turntable and plate. Put a cup of water on the plate inside of the oven and heat for 20 seconds to check the plate goes round.
Hope this helps.

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Yes the turntable must spin around to ensure correct heating of food.

Replacement of the turntable motor should be carried out by a qualified appliance repair service.

YOUR SAFETY IS PARAMOUNT!

Attempt this only if you are competent.

But here is a basic method if you are mechanically minded and have electrical safety knowledge.

I am assuming the plastic coupler is not split or broken and causing the problem.

The motor assembly is fixed to the base of the oven usually with two screws and access is obtained usually by removing the inspection plate directly beneath the motor. It is usually a plug in synchronous motor that revolves at a few revs per minute but the plastic cogs in the motors gear box fail and the motor assembly must be replaced. They are fairly inexpensive and obtainable usually from a domestic appliance repair shop.
If you feel confident, disconnect it from the mains power, remove anything in the cavity and turn it upside down if it is a tabletop model, a little more complicated if it is built in!
Remove the inspection plate, sometimes it must be cut out with sharp cutters, and disconnect the motor. Remove the motor and go and get a new one. Fit the new motor and fit the inspection cover back on the base by turning it to fit and using an extra screw fix it then put the microwave back in its position. Plug it back in, with the turntable and plate. Put a cup of water on the plate inside of the oven and heat for 20 seconds to check the plate goes round.
Hope this helps.

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Replacement of the turntable motor should be carried out by a qualified appliance repair service.

YOUR SAFETY IS PARAMOUNT!

Attempt this only if you are competent.

But here is a basic method if you are mechanically minded and have electrical safety knowledge.

The motor assembly is fixed to the base of the oven usually with two screws and access is obtained usually by removing the inspection plate directly beneath the motor. It is usually a plug in synchronous motor that revolves at a few revs per minute but the plastic cogs in the motors gear box fail and the motor assembly must be replaced. They are fairly inexpensive and obtainable usually from a domestic appliance repair shop.
If you feel confident, disconnect it from the mains power, remove anything in the cavity and turn it upside down if it is a tabletop model, a little more complicated if it is built in!
Remove the inspection plate, sometimes it must be cut out with sharp cutters, and disconnect the motor. Remove the motor and go and get a new one. Fit the new motor and fit the inspection cover back on the base by turning it to fit and using an extra screw fix it then put the microwave back in its position. Plug it back in, with the turntable and plate. Put a cup of water on the plate inside of the oven and heat for 20 seconds to check the plate goes round.
Hope this helps.

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Turntable does not turn - Whirlpool model mt910SFQ-0 - Accuwave 1000. The turntable turns erratically and only occasionally. It is accompanied by a clicking noise when it does not turn. Sounds like...


Replacing the turntable motor.

The motor assembly is fixed to the base of the oven usually with two screws and access i obtained by removing the inspection plate directly beneath the motor. It is usally a plug in synchronus motor that revolves at a few revs per minute but the plastic cogs in the motors gear box fail and the motor assembly must be replaced. They are fairly inexpensive and obtainable usually from a domestic appliance repair shop.
If you feel confident, disconnect it from the mains power, remove anything in the cavity and turn it upside down if it is a tabletop model, a little more complicated if it is built in!
Remove the inspection plate and disconnect the motor. Remove the motor and go and get a new one. Re fit it and put the microwave back in its position. Plug it back in, with the turntable and plate. Put a cup of water on the plate inside of the oven and heat for 20 seconds to check the plate goes round.
Hope this helps.

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