My phone got a little wet. The white sticker has not turned red. The phone turns on and I get texts and calls but none of the buttons are working, even the ones on the side. Is there anything I can do to fix it?
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First, to check if there is water damage inside the phone, you can check the water mark sticker. When you take the back piece off your phone, on the left of the battery inside a rectangle shaped cut-out in the plastic, you will see a little square. If it is red/pink this means there is definitely water damage, if its white then no water has reached that part of your phone. Unfortunately if its turned red or pink Blackberry will not repair it free of charge. That being said, you can try completely submerging your phone in a bowl of rice. This will draw the moisture out and hopefully get your phone in working condition again, this has worked for myself and many friends.
white background with detailed pink 'x's across the top is a dry indicator on some phones, such as LG ENV3. If the sticker gets wet the pink 'x's dissolve and the sticker becomes pink. Be careful some people at verizon or other cell phone companies think all indicator stickers are white....this is why they work at a cell phone store 5 years after high school, they don't understand continual education and reading literature.
First thing is be sure that the battery is charged and not dead.
2nd hold down the on/off siwtch a little longer and see what happens.
if you have a wall outlet, or charger for it plug that in and then try turning it on, if it comes on then its your battery.
remove the battery and make sure its dry, and clean and blow around where your phone battery sits. Make sure its clean (dont use any liquid here, just blow). Then replace the battery and the back cover and make sure the battery is connecting.
if it still dont work then sounds like your phone may have gotten wet some how.
look near or under the battery you should see a white or red/pink sticker.
if the sticker is white the phone has gotten wet, and prob has shorted out. Even if its not pink/red then the phone itself didn't get wet, but if you recently had the phone in the bathroom when you took a shower ect. its still possible the condensation from the shower got inside and shorted your phone out.
Your last and final step would be making a insurance claim on your phone if you have phone insurance. (as long as the sticker isnt red or pink)
Taking it back to where you bought it if you havnt had it very long,
or getting a new one, either by updating your contract if your eligible, using an old cell if you have one, or buying a new one.
please rate and recommend me if this has been helpful.
You can tell if your phone has gotten wet by taking out the battery. There's a little sticker both on the phone and on your battery that is white with little red crosses on it. If it's faded and red, you have water damage. I recently had the same problem though, without any water damage. They told me that it was not a common problem.. but it's happened to me twice, on two different Env's. Soo... sounds like a common problem to me.
oooh doesnt sound too good! but my phone got a bit wet and stuffed up quite a bit so last night im my room on the shelf, i took out my sim card, battery, back cover and left it open to get some fresh air. and now it works fine:) goodluck you might want to try that but yours was alot wetter than mine!