Question about Kenmore 63792 Microwave Oven

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Sucka just plain died

My 1100w Kenmore 565.60502990 (has a funky big dial/button to set/start) just flat out died. Went to use it and it acted like the Child Lockout feature had been activated (this occurs when the dial has been pressed for 3 sec). Tried to deactivate the lockout but instead everything sort of froze-up (wouldn't respond to any button commands) then shut down. Since then it acts as if it gets no power (outlets and house fuses all okay) at lights, no response to any action whatsoever. Though certainly no mechanic I've had my fair share of fix-its and I'm not afraid to crack this one open and putter a bit but I'd still like to get an idea of what to look for. I'm going to open it now just to see if anything obvious jumps out at me but I'll accept any ideas. Thanks in advance, Jim.

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Re: Sucka just plain died

If the light doesn't come on when you open the door, then it's dead, and it's quite possibly a blown fuse. It would be 15A or 20A white or dark gray ceramic type, located behind the control panel or by the door switches. They can be bought at local big box stores and appliance parts stores. If the lights work, but it won't respond, then you probably have a control panel or keypad problem. A bad keypad may be worn out due to age, damaged, or it may have gotten wet or otherwise contaminated. Moisture and contamination can be caused by spraying of cleaners, by storing the microwave in an unheated garage or shed, or infestation. I warn my customers to never spray cleaner directly onto the microwave keypad, since the liquid can get inside and "lock up" or even ruin the keypad or controller. Apply an alcohol-based cleaner (such as the purple kind) to a cloth (paper towels can scratch) and gently wipe it off. I suggest to my customers that they NEVER use any ammonia-based cleaner (like the blue stuff) on a microwave, since the ammonia will crack and distort polycarbonate plastics. We repair microwave control panel assemblies for customers nationwide for $32.50 in most cases. I have a file of critical safety important safety information that I suggest you read before you proceed. You can find it by doing a search on (not Google) for microwave circuit repair If you decide to send it for service, an exploded view of your control panel (all of which would have to be sent) is at (originally here) Post back if I can help further. Be safe!

Posted on Nov 13, 2006

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