The machine started sew slow and gathering thread, then the bobbin case came out when i removed the excess thread
Try singer for a manual
Go to the singer website
Go to the home page
Go to customer service--click on it--it will show a small menu--click on instruction manual
In the box put the model number (example 2517) DO NOT A THE C IN THE BOX WITH THE NUMBERS & click search
if search comes up with nothing, contact singer customer service
or try these sites
sewingpartsonline.com
sewusa.com
sew4less.com
ebay
premiersewing.com
SOURCE: thread getting caught around bobbin case
It isout of time you need to time it.by adjusting the screw on the bobbin holder turn it left or right and the tension knobe and foot tension.
SOURCE: Bobbin Case
I'm having a similar problem today. I took out the bobbin case and when I went to put it back in, the whole system locks up. I've tired cleaning, changing needle taking the metal plate and piece that holds bobbin case out and put it all back in after cleaning. Nothing. My symptom is I can't get a complete stitch, the needle goes down, the whole deal acts like it will work and as soon as the arm of the bobbin case gets to 8 o' clock on the gears, It jams and won't hardly move. I cannot pull the bobbin case out easily after this. Perhaps there is someone out there that can help us!
SOURCE: Singer Concerto sewing machine model 9217 - bobbin thread problem
This problem is common in sewing machines with plastic bobbin cases. The new case you've ordered will most likely solve your problems. I might suggest checking the point of the rotating hook, to be sure it is burr free.
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