Question about Whirlpool 24 in. GU980SCG Built-in Dishwasher

4 Answers

Bad control input response

My dishwasher (as noted) will not respond to some of the input signals from the keypad, such as 'Low Energy', 'Air Dry', 'Cancel/Drain'.

Is this generally a problem with keypad panel, or the 'master CPU' (I can't find a name for it.)

I have purchased a new panel with keypad, thinking all the controls were in it, but now find that it is only the panel with keypad, and a cable to the master controller.

Have I bought the wrong part, and what else is there to check/replace. I can't seem to find an actual service manual for the unit.

Dave Gardner
davegardner55@msn.com

Posted by on

  • dgardner55 Nov 12, 2008

    My dishwasher (as noted) will not respond to some of the input signals from the keypad, such as 'Low Energy','Air Dry','Cancel/Drain'.

    Is this generally a problem with keypad panel, or the 'master CPU' (I can't find a name for it.)

    THIS IS NOT A MAIN POWER PROBLEM. THE DISWASHER WORKS OK BUT ONLY ON SOME CYCLES. THE OTHER CYCLES DO NOT RESPOND TO ANY CONTACT NOR DOES THE 'CANCEL' COMMAND!

    PLEASE RESPOND TO THE PROBLEM STATED!

    I have purchased a new panel with keypad, thinking all the controls were in it, but now find that it is only the panel with keypad, and a cable to the master controller.

    Have I bought the wrong part, and what else is there to check/replace. I can't seem to find an actual service manual for the unit.

    Dave Gardner
    davegardner55@msn.com

  • dgardner55 Nov 12, 2008

    A chip is not readily available....the entire 'CPU' must be purchased....so I am doing that! This answer tended to agree with the Whirlpool service center.

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4 Answers

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  • Master
  • 899 Answers

You've got a bad digital controller chip on the main board , you may be able to purchase this chip and just plug it in to a chip plug or it will have to be soldered in , depending on the design

Posted on Nov 12, 2008

  • jason Nov 12, 2008

    thank you! and thanks for using fixya!

  • jason Nov 13, 2008

    just in case you need to see how its put together and the control chip and board , just scroll down to the bottom of this page http://www.easyapplianceparts.com/MultiM...

    then click on the picture or the schematic to see it better , for the schematic you will have to get the arrows to show with your mouse pointer on the edge of the picture and drag it down for a longer view

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  • Whirlpool Master
  • 19,396 Answers

Insert the model number here, so that you find complete schematics and all parts, and you do not risk to buy the wrong one.
The part you need should be called Control Assembly (there is no main CPU in a dishwasher, only one or two control modules).

Posted on Nov 12, 2008

  • Ginko
    Ginko Nov 12, 2008

    I am sorry, but as far as I know you cannot purchase a digital controller chip and replace on the motherboard.

    Just give me the model number and disregard unrelated comments, please.

    We can check straight on the schematics what part you do need.


  • Ginko
    Ginko Nov 13, 2008

    I know a chip is not readily available, that is the reason why I told you, and gave you the link to buy !!!!!

    You rewarded the comment that suggested a complete nonsense!!

    There is no bad digital controller chip and no main board on such an appliance, the guy did not even know what he was talking about!!

    nevermind, goodbye and thanks.

    the rating system is really great!!!!!!!



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  • Master
  • 734 Answers

Is there power getting to the dishwasher? This can be difficult to test, because dishwashers are usually wired directly to an electrical circuit, rather than plugged into the wall. But at least check for a blown fuse or a tripped circuit breaker.

Door switch
The door switch is important because, if it's defective, the dishwasher won't work at all. To reach it, you need to remove the control panel cover, or sometimes the interior liner of the door. If it's defective, you need to completely replace it.


Wiring
Often the main wiring connection from the house, at the dishwasher, burns and breaks the connection. If that's the problem, the wires must be repaired/replaced as necessary. If that's not the problem, check the wiring to the door switch, the wiring between the door and the lower part of the dishwasher, and the wiring to the timer. Repair any broken, burned, brittle, or defective wiring, using the proper appliance-grade wire and connectors.


Timer or selector switch
Although it's uncommon, the timer or the selector switch may be defective. If so, you need to replace the defective part, because neither of these can be repaired.

Posted on Nov 12, 2008

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  • Expert
  • 196 Answers

Tell me the exact model number of your device to give u the manual.

Posted on Nov 12, 2008

  • mmechanics Nov 12, 2008

    Most common d/w power is 120 volts, check for 120 volts with a volt meter at the main power harness where it enters into the dishwasher, you will have to remove the lower access panels to get to the power box. Dishwashers also have at least one and most newer dishwashers have two door switches that must be checked. You will find then behind the console at the door latch area. Each manufacture has different designs but this is a picture of what some of the newer dishwasher switches look like.


  • mmechanics Nov 12, 2008

    and also did you connect that pannel which you bought .sometimes if the front pannel gets shorts somewhere the buttons on it stops responding and this type of problem occurs.just replace that old pannel and check out with new pannel.it is quite possible it could be faulty and dishwaser starts functioning as you connect the new 1 properly.

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Posted on Jan 02, 2017

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1 Answer

The CHILD LOCK light came on and I cant get it off. Pressing CANCEL does nothing. How do I fix it?


Usually you need to press and hold a button or a pair of buttons to toggle the Child Lock function. Without the model number of your dishwasher, I can't be sure if this will work on your machine. It did work on the old Kitchenaid I had. Press and hold the Energy Saver/Dry button for 4+ seconds. If the light goes out, you have released the front panel lock.

On some models, you needed to press and hold the Air Dry button. However, you may need to look for writing in a small font that will indicate the correct button/key combination to release the front panel lock.

If pressing the appropriate button for an extended time doesn't work, then your keypad may need to be replaced. The signal isn't being received by the control of the dishwasher. (Alternatively, the wiring between the keypad and control unit or control unit, itself, may have an issue.)

I hope this helps.

Cindy Wells

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1 Answer

The smart wash light on my kenmore elite model 66513753K602 is flashing. I have tried the suggested button sequences to reset it and they have not worked. How do I troubleshoot it to determine which...


From the tech sheet:

CHECKING KEYPAD
OPERATION
A rapidly blinking LED over
one of the keys of the keypad
(or sometimes a "dead"
keypad/console) indicates one
or more key switch lines are
stuck or shorted on either the
control or the keypad. To
determine if the control or
keypad is faulty, do the
following test:
1. Unplug dishwasher or disconnect
power.
2. Open the dishwasher door.
3. Open console and disconnect the
keypad ribbon connection from
the control (at P1). Make sure all
other connections are made.
4. Put console back together. Do not
close the dishwasher door.
5. Plug in dishwasher or reconnect
power.
6. Wait 5 seconds.
7. Close dishwasher door.
8. Monitor the control's response:
? If the control is OK (no longer
sees shorts with the keypad
unplugged), it will respond by
turning on a Drain Motor for
2 minutes. Check and/or
replace the keypad if the
control responds OK.
? If the control is not OK (still
sees shorts with the keypad
unplugged), then the drain
motor will NOT respond and
will remain off. If no response,
replace the control.

Jan 21, 2015 | Kenmore Dishwashers

1 Answer

How to reset Kenmore Elite 665-16572202 Dishwasher...clean light blinks 7 times pauses then repeats. My model does not have a Heated Dry button it has an Air Dry button.


Here's the key sequence(s) to use, depending on how your keys are labeled:
Heated Dry - Normal - Heated Dry - Normal; or
High Temp - Air Dry - High Temp - Air Dry; or
Hi Temp Scrub, Energy Saver Dry, Hi Temp Scrub, Energy Saver Dry; or
High Temp Wash, Heated Dry, High Temp Wash, Heated Dry.

This will start the diagnostic cycle. Let the dishwasher run for a few minutes, and then press Cancel to stop the dioagnostic cycle and clear the error. Please note, that this clears the error, but if you haven't found the cause (water-not-heating error), the condition will come right back the next time you run the dishwasher.

Jan 19, 2015 | Kenmore Dishwashers

1 Answer

Our ken ore elite dishwasher 66513423k701 clean button flashes 6 times pauses and flashes once. We did have a problem with the dishwasher dumping water all the floor and discovered the discharge pump was...


It sounds like you just need to reset the controller. This is done by running (or partially running) a diagnostic cycle, which will clear the error. Here's how to do it: Depending on the model, and the keys you have, press the following sequence of keys quickly (with less that 1 second between key presses:
Heated Dry - Normal - Heated Dry - Normal; or
High Temp - Air Dry - High Temp - Air Dry; or
Hi Temp Scrub, Energy Saver Dry, Hi Temp Scrub, Energy Saver Dry; or
High Temp Wash, Heated Dry, High Temp Wash, Heated Dry.
You will know that you have entered the diagnostic cycle when all the lights light up. Let it run for a few minutes, and then press Cancel to stop the diagnostic cycle and clear the error.

Note: On some of the newer Whirlpool, Kenmore, KitchenAid dishwashers, you start the diagnostic cycle by rapidly pressing the 3 left-most keys in the following sequence: 1 2 3, 1 2 3, 1 2 3.

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1 Answer

Run a service test for kitchenaid dishwasher


Did you check behind the toe-kick panel for the tech data sheet? Assuming that you have checked and that it is missing, there here is the "secret keystrokes" that will make most Whirlpool/ KitchenAid/Kenmore/Maytag diswashers enter the diagnostic cycle:
Heated Dry - Normal - Heated Dry - Normal; or
High Temp - Air Dry - High Temp - Air Dry; or
Hi Temp Scrub, Energy Saver Dry, Hi Temp Scrub, Energy Saver Dry; or
High Temp Wash, Heated Dry, High Temp Wash, Heated Dry.

Note: On some of the newer Whirlpool, Kenmore, KitchenAid dishwashers, you start the diagnostic cycle by rapidly pressing the 3 left-most keys in the following sequence: 1 2 3, 1 2 3, 1 2 3.

Oct 18, 2014 | KitchenAid KUDS30IXSS Builtin Dishwasher

1 Answer

Lights on console are off and unit won't start.


Hello Brian,

I had a similar problem with my dishwasher sometime ago. My husband tried to fix it following the owner's manual instructions but nothing happened. Tired of trying it I called a technician and they came the same day and fix it! They had to replace the keypad, I don't remember how much it was but I know that it was a fair price, around $150, much less than buying a new one!

I'll give you their contact info just in case it helps you. Good luck!
ifix business card-v2ulnf1l5tkdiiqxogprkhef-4-0.jpg
Appliance Repair Toronto Fix Appliance Repair

Mar 15, 2017 | Kenmore Dishwashers

1 Answer

Kenmore Dishwasher Model 665.16719000 pushpad buttons lights flashing and won't work.


Press "high temp wash, heated dry, High temp wash, heated dry, high temp wash, heated dry, high temp wash, heated dry, high temp wash"

All the lights will go solid at which point you press cancel to reset the board.

**NOTE** if you don't have a "heated dry" button, use the "air dry" or "energy saver dry" button instead.

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1 Answer

Whirlpool quiet partners II normal light flashing


CHECKING KEYPAD OPERATION
A rapidly blinking LED over one of the keys of the keypad (or sometimes a "dead" keypad/console)
To determine if the control or keypad is faulty, do the following test:
1. Unplug dishwasher or disconnect power.
2. Open the dishwasher door.
3. Open console and disconnect the keypad ribbon connection from the control (at P1).
Make sure all other connections are made.
4. Put console back together. Do not close the dishwasher door.
5. Plug in dishwasher or reconnect power.
6. Wait 5 seconds.
7. Close dishwasher door.
8. Monitor the control's response:
If the control is OK (no longer sees shorts with the keypad unplugged),
it will respond by turning on a Drain Motor for 2 minutes.
Check and/or replace the keypad if the control responds OK.
If the control is not OK (still sees shorts with the keypad unplugged),
then the drain motor will NOT respond and will remain off.
If no response, replace the control.

Dec 18, 2013 | KitchenAid 24 in. KUDI02IR Built-in...

1 Answer

I have a 665.16039401 kenmore dishwasher and the clean light continues to blink. I can not run any cycles


Ah, the famous (or infamous) Clean-light blinking problem. Watch that blinking light.... You say it blinks 7 times, pauses, and repeats, right? Well, 7 blinks which means "water not heating error". This could be caused by a bad heating element, a bad thermal cutoff or thermostat, a bad controller, or a problem with the door latch and/or switches. Usually, the most common problem is that 1 of the 2 switches inside the door latch is not getting engaged fully. This may be caused by something getting spilled (like a soda) into the door latch that is making it stick, or the door strike may be weak and not pressing down on the door latch hard enough. If it's the latch, you would need to take the door apart and remove the latch mechanism (unplug the dishwasher first!), remove the switches, and clean the plastic parts with water, dry it, and then re-assemble. The other thing to check is the door strike, which is supposed to push down the latch. The springiness of this metal part may be weak. You can remove that door strike, bend it down more, and then re-install it. Then you need to reset the controller by running a diagnostic cycle. Do that by pressing the following sequence of keys: Heated Dry - Normal - Heated Dry - Normal; or High Temp - Air Dry - High Temp - Air Dry; or Hi Temp Scrub, Energy Saver Dry, Hi Temp Scrub, Energy Saver Dry; or High Temp Wash, Heated Dry, High Temp Wash, Heated Dry). You will know that you have entered the diagnostic cycle when all the lights light up for a few seconds. Let the dishwasher run the diagnostic cycle for a few minutes, and then press Cancel to stop the dioagnostic cycle and clear the error. If the problem re-occurs, then the cause may be a bad heating element or a bad controller.
Note: On some of the newer Whirlpool, Kenmore, KitchenAid dishwashers, you start the diagnostic cycle by rapidly pressing the 3 left-most keys in the following sequence: 1 2 3, 1 2 3, 1 2 3.
Good luck!

Mar 24, 2012 | Kenmore 15129 Built-in Dishwasher

2 Answers

Is there a reset button on the dishwasher? if so, where?


Not sure what type of reset you are after. Is the dishwasher not responding to any panel switches.

Is the keypad locked, i.e., is the control lock light on? Then press Energy Saver Dry button for 4-5 secs.

Are some lights flashing and dishwasher will not start? Have you tried to turn mains power off and back on?

If you think the controller needs a reset, you could try this sequence of keys within 7-8 secs.
hi temp scrub/ energy saver dry/hi tempscrub/ energy saver dry/ hi temp scrub/ energy saver dry.

If the reset sequence has worked correctly, then all lights should light up. Press Cancel to exit from reset mode. I am assuming you have a users manual. If not then download from here.

Please rate the solution if it helps your problem otherwise post a comment

Feb 18, 2011 | KitchenAid 24 in. KUDI01IL - Multiple...

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