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Copier won't fire up

I have Xerox XC865. The drum and cartridge are new. It is showing the number 4 and the letter H only. What do I need to do here to get the copier working again?
Thank you.

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  • 191 Answers

Your fuser unit is not working .open and see your thermofuse, thermistor or your heater lamp is out. if there is dirty between your thermostart & your fuser roller, clean . check for continiuty on your thermofuse & fuser lamp. thanks

Posted on Nov 12, 2008

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Posted on Jan 02, 2017

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Replace drum in xerox phaser


asic technical parameters forToner cartridge chip of Xerox Phaser 3450B:
chip-b.jpg" ]
Version: No area limited
Yield: 5,000-10,000.
Printers Model compatible: Xerox Phaser 3450B
Toner cartridge Model: Xerox 106R00687-BK and Xerox 106R00688-BK.
Manufacturer regulations pages yield ofToner cartridge chip for Xerox Phaser 3450Bis 5,000-10,000 then printer do not print andDrum chip for Xerox Phaser 3450Bhas mission paper pages count.You should resetDrum chip for Xerox Phaser 3450Bcaused by following reasons:
And then, you can choose one in three following plans: replace Toner cartridge, replace Drum chip or reset Toner cartridge chip.
1.Replace new Toner cartridge for Xerox Phaser 3450B:
- If you choose plan replace Toner cartridge then cost is too high. Each Toner cartridge for Xerox Phaser 3450B (Xerox 106R00687-BK and Xerox 106R00688-BK Toner cartridge) costs about $150 - $200
- With replace new Toner cartridge solution is not optimal, because the price is quite expensive.
- When Xerox Phaser 3450B shows errors about computing limits of Toner cartridge chip, you continue to replace new unit.
2.Replace new Toner cartridge chip for Xerox Phaser 3450B :
khe-chip-b.jpg" ]
- If you choose plan replace Drum chip then cost higher than reset chip. EachToner cartridge chip for Xerox Phaser 3450Bcosts about $6 - $10/color.
- With replace new Toner cartridge chip solution is cheaper replace new Toner cartridge.
- When Xerox Phaser 3450B shows errors about computing limits of Toner cartridge chip, you continue to replace new Toner cartridge chip.
3. Reset Toner cartridge chip for Xerox Phaser 3450B
If you choose plan resetToner cartridge chip for Xerox Phaser 3450Bthen that is best plan. It cheaper than replace Toner cartridge or replace Drum chip
The phenomenonToner cartridge chip for Xerox Phaser 3450Bout of count are printer do not print and display error on the LCD monitor:
-"Drum low", "Drum eppty", on monitor laptop or desktop appear yellow exclamation mark corresponding color, on monitor printer report Drum empty.
-"Tone life end", "Replace new unit"
- "The x unit an error". In that "x" is color of Toner cartridge or code of Toner cartridge
How to fix the errors:"Drum low", "Drum eppty", on monitor appear yellow exclamation mark corresponding color,"Tone life end", "Replace new unit", "The x unit an error"? cheaper, the most effective.
We use unismart device toreset Drum chip for Xerox Phaser 3450B
Unismart is a device reset Drum chip. Unismart can reset for many Drum chip of manufacturers: Samsung, Hp, Canon, Epson, OKI, Xerox ...
Unismart system is designed to offer a complete solution for writing, resetting, testing various chips with the combination of Unismart Box and Unismart chips. Unismart include: unismart box and test head, power adapter, Data wire, flat writer.
unismart1.jpg" ]
Test head is used for data transmission between Unismart Box and Unismart chips. There are 20 types of test heads designed according to different chip shape, which can be used for operation on all chip models that
current Unismart system supports. Please choose the right test head in accordance with the PCB code. Some PCBs share a same test head, which is clearly indicated in the chip compatible list.

In Case You Still Having Problem Then Follow Us For On :Xerox Printer Support

Jan 23, 2014 | Xerox Phaser® 860, 8200 Standard Capacity...

3 Answers

Xerox XD100 that is showing a code J2


No. The CRUM is integral to the Drum Cartridge. The only way would be to swap CRUM from a cartridge that failed for a reason other that it reached end of life.

Jul 02, 2009 | Xerox WorkCentre XD100 All-In-One Laser...

1 Answer

Schematic of the Xerox XC865


google The Parts Drop, Give them a call, ask for Britt he can help you most likely.

Mar 10, 2009 | Xerox CopyCentre C123 Copier

1 Answer

Our xerox M118 showing an error"replace drum cartridge'can any one help me?Plizzz


Hello, Your Xerox has two cartridges - one is the drum cartridge and the other is a toner cartridge. Please check the following I've researched from your user guide:

Replacing the Drum Cartridge
The drum cartridge is a customer replaceable unit. After approximately 55,000 copies/
prints, the machine will display a warning message before the drum reaches the end of
life. Order a replacement cartridge now to insure continuous operation.


Country Part Number for the drum cartridge replacement
All countries 13R589


Removing the Old Drum Cartridge
1. Pull the front cover towards you to open it.
2. Open Tray 5 (bypass tray) if necessary, and then open Cover A while lifting up
the release lever.
3. Lift up the colored lever, and slide the drum cartridge out until you can lift the
handle on top of the cartridge.
4. Hold the handle and remove the cartridge from the machine.
NOTE: When replacing the drum cartridge, make sure that the new cartridge is the
correct one specified for the machine.


Recycling the Drum Cartridge
The drum cartridge is designed to be re-manufactured. To recycle used drum
cartridges, return them to Xerox in the original packaging. Return labels are included
with each new cartridge.


Inserting the New Drum Cartridge
1. Remove the new drum cartridge from the box.
2. Undo the sealing tape and carefully pull out in the direction of the arrow to
remove the black protective sheet from the cartridge.
3. Place the cartridge in position and, using the handle, slide it into the
machine until it clicks.
4. Pull out the cartridge tape completely without breaking it.
5. Push the cartridge again so that it is correctly placed.
6. Close Cover A until it latches and then close Tray 5 (bypass tray).
7. Close the front cover.


Hope this helps. Good luck.

Dec 11, 2008 | Xerox WorkCentre M118 Black and White...

1 Answer

XEROX XC865 - No image


You are not getting any transfer. There are two types of transfers:
1- Corona wire; a set of very thin wires (hair thin and usually gold) that sit exactly against the drum. they are eiher broken or the unit is shorting out
2- a black spongy roller, usually don't go bad may need some recalibration
other possibility is the Developper unit,
which may be going bad look at it does it have a coat of toner on it? if no and you can see the long roller (it should be a silver magnet roller) if you can see the silver then there is not enough toner on the roller, it should have a thin solid layer of toner all the way xerox%2520xc810%2520drum%2520cartridge.gif

Aug 07, 2008 | Office Equipment & Supplies

1 Answer

Xerox Copier problem


Turn power on and within 4 sec.press the following sequence;clear,exposure,clear,exposure.The screen will go blank.Enter '1' and '4' then hit print.turn off. This will reset H4 if the fuser has no problems such as a bad fuser lamp or thermal fuse.And yes it,s worth fixing with the right guy working on it!

Jun 30, 2008 | Xerox Office Equipment & Supplies

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