Question about HP Deskjet 6940 InkJet Printer

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Inserted new cartridge (#96 black..it will not register that the

Why is it still blinking and not printing

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  • Anonymous Jan 08, 2009

    replaced empty ink cartridge with new ones and ink light still blinks and printer does not print.

  • Anonymous Jan 09, 2009

    WE HAVE A HP DESKJET 6940. WHEN WE PUT A NEW BLACK CARTRIDGE THE PRINTING STILL COMES OUT LIGHT. WE TRY ANOTHER NEW CARTRIDGE AND THE SAME THING HAPPENS. DOES ANYONE HAVE ANY SUGGESTIONS? IT WOULD BE GREATLY APPRECIATED.....
    THANK Y0U

  • jfederico Jan 09, 2009

    I just got a new printer and inserted a new ink cartridge and the light is still blinking

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Hi felinemcmeow, you need to remove the cartridges from the printer,

  1. Open the printer cover
  2. Wait until the carriage moves to the right side of the printer and is idle and silent
  3. Press down lightly on top of the cartridge latch
  4. Pull out the bottom of the latch to unlock it
  5. Slide the cartridge out
  6. Hold the print cartridge so that the copper strips are on the bottom and facing toward the printer, and then slide the print cartridge into the carriage
  • Install the tri-color cartridge on the left side of the carriage
  • And install the black cartridge on the right side
Once completed lower the cover and the printer is ready.
If this does not resolve the problem please come back so we can try another step.

Posted on Nov 14, 2008

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Replacing the print cartridgesgtabtop.gif
  1. Turn on the HP PSC and lower the print-carriage access door.
    The print carriage will move into the access area. Figure 1: Opening the print-carriage access door
    c00034850.jpg
  2. After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of the slot.
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    Figure 2: Removing the print cartridge
    c00034851.jpg
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  3. Remove the new print cartridge from the packaging and gently remove the plastic tape by using the pink pull tab.
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    Figure 3: Removing the plastic tape
    c00034852.jpg
  4. Push the new print cartridge into the appropriate slot at a slight angle, until it clicks into place.
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    Figure 4: Inserting the print cartridge
    c00034853.jpg
  5. Close the print-carriage access door.


Using a photo print cartridgegtabtop.gif To use the photo print cartridge, remove the black print cartridge and insert the photo print cartridge in its place.
The photo print cartridge can be purchased separately and will optimize the quality of printed photos.
With the tri-color print cartridge and photo print cartridge installed, you have a six-ink system, which provides enhanced quality photos. For printing regular text documents, use the black print cartridge.
Use a print cartridge protector to keep either print cartridge secure when it is not being used. Figure 5: Storing the print cartridge
c00034854.jpg 1 - Inserting the print cartridge
2 - Removing the print cartridge

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HP Deskjet 1180c and1220c Professional Series Printer and HP Deskjet 9300 and 1280 Printer - Troubleshooting a Blinking Print Cartridge Light Introduction The Print Cartridge light continues to blink with both cartridges properly installed and the Access Cover (also known as the top cover or lid) closed. Instructions The blinking Print Cartridge light may be caused by a faulty cartridge, the plastic case of the printer being dislodged or slightly out of position (which prevents the Access Cover from seating properly), the Access Cover sensor (also known as the top cover sensor or lid sensor), or by the actuator on the Access Cover. Follow the steps below to resolve the issue.
  1. With the printer turned on, open the Access Cover. The carriage will move out of the capping station and stop at one of the cartridge status icons located inside the printer under the Access Cover. The yellow arrow on top of the carriage will point to one of the cartridge status icons to indicate a good, empty, or faulty cartridge. See Figure 1 below.
    1. If the carriage stops in the cartridge’s OK position, indicated by the happy face in Figure 1, continue with Step 2.
    2. If a problem is indicated with one of the cartridges, remove the cartridge and verify that the cartridge part number is correct. The black cartridge part number is 51645A and the color cartridge part number is C6578A or C6578D.
    3. If the cartridge part number is correct, clean the electrical contacts on the cartridge with a soft, lint-free cloth. Do not touch or wipe the nozzle plate.
    4. If a faulty cartridge is still indicated after verifying the cartridge part number and cleaning the contacts on the cartridge, replace the cartridge.
    5. After replacing the cartridge, turn off and then turn on the printer to clear the cartridge error from the printer's memory. If the cartridge error cannot be cleared, the printer will require repair. If the carriage stops in the cartridge’s OK position, indicated by the happy-face in Figure 1, continue with Step 2. NOTE: The printer checks the status of both print cartridges before printing. Both the black and color cartridge must be functional and installed in the printer in order to print.
    Figure 1: Cartridge status icons c00001225.jpg Icon/Drawing Problem identified by the symbol Solution c00001226.jpg The color cartridge is missing, improperly installed, defective, or the wrong print cartridge is installed. 1. If there is no color cartridge in the cartridge cradle, insert a color cartridge.

    2. If there is a color cartridge in the cradle, remove the color cartridge and firmly reinsert it.

    3. Check to make sure the color cartridge is appropriate for the printer.

    4. If the problem persists, replace the color cartridge. c00001227.jpg The black cartridge is missing, improperly installed, the wrong print cartridge, or is defective. 1. If there is no black cartridge in the cartridge cradle, insert a black cartridge.

    2. If there is a black cartridge in the cradle, remove the black cartridge and firmly reinsert it.

    3. Check to make sure the black cartridge is appropriate for the printer.

    4. If the problem persists, replace the black cartridge. c00001228.jpg The color print cartridge is running low on ink. Replace the color print cartridge with a new color print cartridge. c00001229.jpg The black print cartridge is running low on ink. Replace the black print cartridge with a new black print cartridge. c00001230.jpg None. The print cartridges are working correctly. None. The print cartridges are working correctly.
  2. Close the Access Cover and wait for the printer to initialize. If the Print Cartridge light is still blinking, remove the Access Cover by following the steps below:
    1. Open the Access Cover and hold it open.
    2. Dislodge the Access Cover from the hinges with a sharp blow to the hinge area of the Access Cover and then remove the Access Cover.
  3. Install the Access Cover by following the steps below:
    1. Align the hinges on the Access Cover with the hinge pins on the printer.
    2. Push down firmly on the Access Cover until the hinges snap into position.
  4. Close the top cover and wait for the printer to initialize. If the Print Cartridge light is still blinking, the printer case may be dislodged or slightly out of position. To restore the printer case to the proper position, squeeze the printer by applying pressure to the front and back pressure points shown in Figure 2. Figure 2: Pressure points c00006497.jpg Firmly squeeze the pressure points on the printer case as shown in Figure 3. If the Print Cartridge light continues to blink, continue with step 5. Figure 3: Squeezing the pressure points c00006498.jpg
  5. If the Print Cartridge light is still blinking, push down firmly on the center of the Access Cover (the extra pressure may engage the sensor). If the Print Cartridge light quits blinking, remove the pressure from the Access Cover to see if the Print Cartridge light starts blinking again. Re-apply the pressure to the center of the Access Cover to see if the Print Cartridge light stops blinking again.
    1. If the Print Cartridge light quits blinking with pressure applied, the Access Cover is faulty and should be replaced.
    2. If the Print Cartridge light continues to blink even with pressure applied, the Access Cover sensor may be faulty and the printer will require repair.

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