Question about Gigabyte GA-8IG1000 Motherboard

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NO Audio even after putting in own sound card

Hi, im really struggling with this. I recently bought this motherboard and everything went fine, after I reinstalled everything up until the point I installed my onboard (Realtek AC97) audio. It installs fine and it is recognized but absolutely no audio comes out when I play something. Everything is max volume (not muted) etc. So I thought mabey the onboard is broken so I got myself a creative soundblaster live. After disabling my onboard sound and putting in the new sound card I installed the drivers and all is fine, but still NO SOUND is coming out. I tried headphones, different speakers so I really dont know what it could be. PLEASE HELP ME IM GOING OUT OF MY HEAD!

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  • Jacques Crafford Nov 13, 2006

    Oh i forgot it is a GA-8IG1000 2004 GT Edition

  • Jacques Crafford Nov 13, 2006

    Ok I did that and it says: DirectSound test results: Failure at step 19 (User verification of software): HRESULT = 0x00000000 (error code) I know its not enought but mabey some1 knows. thx

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It sounds like a driver problem. Go to Device Manager. Ususally it can be found by right-clicking on My Computer, go to Properties, then Hardware tab. I would uninstall everything under the "Sound, video, and game controllers" heading. Also, uninstall everything under the Add/Remove Programs in Control Panel that pertains to your sound card. Remove the Soundblaster card, then turn computer on. Go to BIOS setup, and enable onboard audio. Each motherboard is different. If you don't know how to do this, I suggest referencing your motherboard's user manual. Once onboard audio (AC97) has been enabled, load Windows. It should recognize and install all drivers needed. If this does not work, I recommended downloading the latest drivers from your manufacturer's website and installing them. If new drivers don't work, it's hard to say. It sounds like it's a software problem, tho, since you have the same issue with your Soundblaster card. As a last resort, you could wipe your harddrive and reinstall Windows. Make sure to backup any personal files first, of course.

Posted on Nov 13, 2006

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Difficult to diagnose from afar but go to Start>Run, then type 'dxdiag' without quotes and see if; when it does a sound and video test anything shows up.

Posted on Nov 13, 2006

  • andrew pester
    andrew pester Nov 13, 2006

    What you have to remember is when you install xp it automatically it automatically loads the generic Windows drivers for the AC97 sound controllers, and this is not always the better driver.

    Follow the instructions in other solution to remove drivers and make sure that Windows looks for the motherboard cd sound drivers or the downloaded driver on your hard drive when it reboots.

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