Problem for Washing Machines
Generic problem for all Washing Machines
LG washing machine has AWFUL mildew smell
I bought my LG washer & dryer set in July of 2006 and have taken great care of these machines. Just 5 months ago the washer started smelling like mildew even though I dry inside the rubber seal on the door and leave the door open to air dry inside after I'm finished with the laundry. I've been in contact with LG & Home Depot where I bought them and they've advised me to run bleach through it, empty the drain located on the front, rund Whirl Out through it, etc...
I've done all of these things and still have this horrible smell coming from inside the drum itself. The water that I emptied from the drain had no odor. When I clean under and in between the rubber seal on the door there is no sign of mildew or the odor on the towel that I use. I stick my head inside the washer and it's obvious that's where it's coming from. I was told the tub has a 5 year warranty on it. I don't know what else to do. I've wasted so much time of course trying to do everything possible (without taking this stupid thing apart) to make this smell go away or find the actual cause and no such luck. In researching the internet I've found where I'm not the only person having this problem, knor is LG the only washer that has the mildew smell, but they're all front loaders with the same problem. I've reported it to consumer affairs, but I don't know what else I can do! I spent so much money on this machine and it makes me sick to think that I'm stuck with a mildew smelling washing machine!!! HELP>>>>>>>PLEASE!!!!!!!!!
I began noticing that my towels had a musty smell - like the "shower house at a campground in the mid-west - in July!" a couple months after purchasing it. I read in the manual to run a 'tub clean' cycle with bleach, so I did. The smell always came back, so I finally called a repair man. He checked some things out, and said I needed to buy "Afresh" tablets, and use one once a month, so I did. Three months later, my machine smells most of the time, and we can only use our towels after two or so showers. By the way, we live in dry Colorado. I finally decided I do not want smelly towels (or house) for the next 10 years, so I have spoken to the manager of the store we purchased it at, and he has (thankfully) agreed to exchange it :). Now, I don't know whether to risk trying another front loader or not!
I bought a LG TROMM and the same. Some clothes retain the smell and for a while I thought that some clothes were dry rotting or something. It also seems to be natural fibers retaining the stench. I used strong fragranced fabric softener, liquid and two or three sheets in the dryer. I rub the tub clean cycle about once a week and leave the door open. No luck.
Same Problem
May 16, 2009
-   I have the same problem with an awful musty, moldy smell inside inside the drum. I just bought the machine Lg at the cost of 1,800. I am so upset. I have done everything possible and it is awful. It seems to be more trouble than it is worth. I was so excited to purchase the front loader, since my son is paralyzed and it is easy for him to open the front loaders. I was wondering if is the water that comes in from the front of our home. we have the blue poly pipes and most of the neighbors have replaced them. Please help!-   Guest Jan 04, 2009
-   Yep, I have the same problem. We just bought the matching washer and dryer. I am soooo frustrated and have tried everything. The most frustrating thing is my old front load --- bottom of the line Kenmore did a great job. Never ever had a smell to it. When we moved I went to the store to buy the same one and the sales rep upsold me to this fancy new LG all bells and whistles top of the line model. There seems to be a lot of people with the exact same problem. In fact there are 2 class action suits pending. Sooo why are the machines still on the market. I bought the machines from Leon's and am waiting to see what they are going to do. The first step is to send a repair rep out which I don't think is going to do anything. The next is hopefully they will take the machine back. One of the reasons I went to the higher end model is that in my new house the machines are upstairs so I don't want the vibrations rocking the top floor.
Does anyone know of a front loader that does not have these problems?
I totally share in your frustration.-  
gully71 Dec 15, 2008
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- Bought a different house. Lg washer/dryer came with house. The utility room smells like mildew. Have tried everything I can think of. Help! gwen blue Rogers, Ar faaflygirl@aol.com
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faaflygirl Nov 26, 2008
-   My machine smells really musty. My towels smell awful. I leave the door open also and have ran bleach through it. HELP
D. Searle-  
mikesear
Best Solution
posted on Mar 12, 2009
Rank: Guide
Rating: 82%, 5 votes
I have an LG washer that had the same problem. Go to the site
www.nufreshnow.com and read all about why this is happening, how to fix it and how to keep it from comming back. A few different ways of cleaning the machine are explained.
The site sells a product that you may or may not need but the explanations are really good.
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Solution #2
posted on Jan 10, 2009
Rank: Guide
Rating: 88%, 6 votes
We have a topload washer (Kemore) that seems to have gotten musty in the past 6 months or so.
From doing some research on the net, it appears to be a common problem, especially with front loaders. Seems like it's probably caused/compounded by a variety of things: stuffing in too many clothes, using too much soap, using liquid soaps, hard water, washing cold/rinsing cold, washing warm/rinsing cold, leaving the lid down after washing, front loaders using less water so the inside of the tub won't rinse off, etc.
I tried hot water with bleach...sitting for hours...still musty.
I just tried a product called Washer Magic that I bought at Aubuchons....washer seems better today.
Others seem to swear by a product called Pure Wash, which may now be called Smelly Washer.
Some have talked about running bleach, white vinegar, borox, etc. through their machines....and rewashing smelly towels with baking soda or borox.
Some suggest making sure that you dry towels thoroughly...on high heat.
Many suggest using far less soap, so that clothes and the inside of the washing machine tub will rinse off properly...which makes sense. Others have gone back to powdered laundry soap.
Some talk about not using fabric softener...that it may not allow clothes to rinse thoroughly? Or shifting to the sheets that one puts in the dryer.
Sounds like it may be a combination of problems and solutions to pursue. Talk to your local appliance repair guy too. Good luck!
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