Question about Washing Machines
I bought my LG washer & dryer set in July of 2006 and have taken great care of these machines. Just 5 months ago the washer started smelling like mildew even though I dry inside the rubber seal on the door and leave the door open to air dry inside after I'm finished with the laundry. I've been in contact with LG & Home Depot where I bought them and they've advised me to run bleach through it, empty the drain located on the front, rund Whirl Out through it, etc... I've done all of these things and still have this horrible smell coming from inside the drum itself. The water that I emptied from the drain had no odor. When I clean under and in between the rubber seal on the door there is no sign of mildew or the odor on the towel that I use. I stick my head inside the washer and it's obvious that's where it's coming from. I was told the tub has a 5 year warranty on it. I don't know what else to do. I've wasted so much time of course trying to do everything possible (without taking this stupid thing apart) to make this smell go away or find the actual cause and no such luck. In researching the internet I've found where I'm not the only person having this problem, knor is LG the only washer that has the mildew smell, but they're all front loaders with the same problem. I've reported it to consumer affairs, but I don't know what else I can do! I spent so much money on this machine and it makes me sick to think that I'm stuck with a mildew smelling washing machine!!! HELP>>>>>>>PLEASE!!!!!!!!! I began noticing that my towels had a musty smell - like the "shower house at a campground in the mid-west - in July!" a couple months after purchasing it. I read in the manual to run a 'tub clean' cycle with bleach, so I did. The smell always came back, so I finally called a repair man. He checked some things out, and said I needed to buy "Afresh" tablets, and use one once a month, so I did. Three months later, my machine smells most of the time, and we can only use our towels after two or so showers. By the way, we live in dry Colorado. I finally decided I do not want smelly towels (or house) for the next 10 years, so I have spoken to the manager of the store we purchased it at, and he has (thankfully) agreed to exchange it :). Now, I don't know whether to risk trying another front loader or not! I bought a LG TROMM and the same. Some clothes retain the smell and for a while I thought that some clothes were dry rotting or something. It also seems to be natural fibers retaining the stench. I used strong fragranced fabric softener, liquid and two or three sheets in the dryer. I rub the tub clean cycle about once a week and leave the door open. No luck.
I have an LG washer that had the same problem. Go to the site www.nufreshnow.com and read all about why this is happening, how to fix it and how to keep it from comming back. A few different ways of cleaning the machine are explained.
The site sells a product that you may or may not need but the explanations are really good.
Posted on Mar 12, 2009
We have a topload washer (Kemore) that seems to have gotten musty in the past 6 months or so.
From doing some research on the net, it appears to be a common problem, especially with front loaders. Seems like it's probably caused/compounded by a variety of things: stuffing in too many clothes, using too much soap, using liquid soaps, hard water, washing cold/rinsing cold, washing warm/rinsing cold, leaving the lid down after washing, front loaders using less water so the inside of the tub won't rinse off, etc.
I tried hot water with bleach...sitting for hours...still musty.
I just tried a product called Washer Magic that I bought at Aubuchons....washer seems better today.
Others seem to swear by a product called Pure Wash, which may now be called Smelly Washer.
Some have talked about running bleach, white vinegar, borox, etc. through their machines....and rewashing smelly towels with baking soda or borox.
Some suggest making sure that you dry towels thoroughly...on high heat.
Many suggest using far less soap, so that clothes and the inside of the washing machine tub will rinse off properly...which makes sense. Others have gone back to powdered laundry soap.
Some talk about not using fabric softener...that it may not allow clothes to rinse thoroughly? Or shifting to the sheets that one puts in the dryer.
Sounds like it may be a combination of problems and solutions to pursue. Talk to your local appliance repair guy too. Good luck!
Posted on Jan 10, 2009
A washer ,especially a front loader sometimes gets a mold buildup in the drain area,when it sits overnight it will be very apparent in the morning so do the bleach with hot water ,no clothes before you start a wash,throw a little Gain in there for a nice smell
Posted on Jan 16, 2013
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
I have tried several different things for my stinky LG washing machine that I just bought September 2007, including "remedies" from the customer service at LG - nothing worked for me. FINALLY, I HAVE DISCOVERED A SOLUTION AND AM SOOOO THANKFUL! I removed the liquid detergent tray and sprinkled baking soda (probably 2-3 tablespoons) where powdered detergent goes, and ran a cycle with hot water, no clothes, no detergent. This got rid of the smell, but the very next time I did a load of clothes with detergent, the stinky smell came back. So I tried adding baking soda in the same manner with every load of laundry I did (underneath the liquid detergent tray) and it has worked!!! With every load of laundry, I remove the liquid detergent tray and sprinkle approximately a tablespoon of baking soda and then replace the tray and fill it as normal with my liquid detergent (whatever is on sale, the brand of detergent has not made a difference for me). This is ALL I do. No leaving the door open, cleaning the rubber seal, wiping anything out. I believe the smell is a result of stuff we can't see or even get to and that's why the baking soda works.
I hope this helps someone else.
Posted on Nov 06, 2007
Same here. We bought ours January 2005. Love the machines and take great care of them, too. Then the smell in the washer which seemed to affect certain clothes, like thick sweat pants and t-shirts (they smelled really "sour"). After doing some searches I found on this site where someone had recommended using a product called Affresh. I figured I might as well try it since my other attempts failed. This really worked for me. I bought it at Home Depot for $7 for a pkg of 3. I used 3 tablets per their directions, as this was my first time using it (afterwards they recommend using only 1 tablet per month). I was totally amazed as the smell was gone. I hope it works for you, too!
Posted on Oct 07, 2008
Causes of grease, slime and black mould inside washing machine Your problem has nothing to do with the washing machine, any washing machine - even the best can be affected. I suspect your problem is mostly related to using liquid detergents that contain no bleaching agents
Posted on Jan 13, 2009
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