Question about Sony Playstation 3 (PS3) Console

3 Answers

The disc goes in but unable to read it.

I have tried a game and also a dvd.
They go in but the ps3 does not read the disc.

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  • 2 more comments 
  • Anjdad719307 Nov 13, 2008

    When inserting a game or DVD...it will not read and or load.

  • daynemiller3 Nov 13, 2008

    No Game nor DVD will play on our PS3-Only the Main menu shows up but will not read any disc.

  • quiche slab Nov 13, 2008

    playing on little big planet, the game stalled so i restarted, the green and blue lights flashed and the three beeps sounded as usual, but then the lights kept flashing, after turning back on the ps3 wouldnt recognise the disc, tried various other discs, different games, dvds, cds but none worked

  • Anjdad719307 May 11, 2010

    My boyfriend playstation 3 has all the icons up but it will not read/load a game or dvd.

    Any solution on saving me time and money in sending the playstation in to be fix.

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Cheers for the help, rang sony today sed theyd have me a replacement within a week so alls well

Posted on Nov 15, 2008

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For most disc read errors the PS3 will need to go back to Sony. Contact their customer careline on 0870 599 8877 and they will swap your unit for another. Be advised that any attempts to repair yourself may invalidate your warranty or result in repair costs if you are past the 12 months. They are still replacing launch day units at no cost.
I had a 60g launch day unit which stopped reading discs a couple of weeks ago and within 4 days they swapped my unit completely free of charge. Even came to my work address so I didn't have to take time off work. :)

Posted on Nov 14, 2008

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The PS3 laser has two wavelegths at 405nm(bluelight) and 750nm (redlight). the highpower lower wavelength diode on your machine im afraid has failed. The bluray light reads bluray games and bluray dvd's. the lower power red light reads audio cds and regular dvds/dvdrs. you need to install a new laser ..only 100 i charge or 160 from sony (150+TAX+2 week wait+frustration from not playing COD4..lol)
Now if you have the newer model laser KES410ACA, then you have 2 SEPARATE light sources...these tend not to fail as often. it costs the same to fix

Posted on Nov 13, 2008

  • rick alter
    rick alter Nov 14, 2008

    nothing really can be done other that servicing the unit and installing a new laser.....

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3 Suggested Answers

SOURCE: ps3 read errors

gtgggg

Posted on Feb 16, 2008

  • 225 Answers

SOURCE: my ps3 console will not read my games or movies and try a disc cleaner & nothing

The problem is not normally with the discs itself but with the lens coming away from where it needs to be.
You just need to readjust the lens that sounds difficult but really it is not too tough.
Check out this PS3 Repair blog and get the fix you need.

Posted on Nov 27, 2011

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Posted on Jan 02, 2017

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PS3 - Unable to read disc


Hi,

Follow these steps when you are facing "disc wont read" problem


Step 1:Remove the disc from the system.


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For a full breakdown on these issues, please view this FixYa Tip.

If this helps, please do leave a vote for the solution.

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