Question about Dell 924 All-in-One InkJet Printer

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Dell printer keeps saying to clear paper jam even though no paper

When told to use correct button to begin printer goes off

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  • redhills954 Nov 12, 2008

    this is a Dell 944 photo printer

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Went into Dell support and followed their instuctions on getting the cable back in line and in place

Posted on Nov 14, 2008

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Posted on Jan 02, 2017

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2 Answers

Keep getting an error that says paper jam. can


Dell P703w Printer
Keep getting an error that says paper jam

May 02, 2010 | Dell P703w Printer

1 Answer

Paper jam


The way you describe your error, it seems that there is still some residual paper stuck inside the printer that may cause subsequent paper to be mis-aligned.

Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer

NOTE: Please rate our help to keep this free service online.

Jan 07, 2010 | Lexmark X5150 All-In-One InkJet Printer

3 Answers

Canon MP470 keeps saying "paper jammed"


I had the same problem for DAYS and there was no paper jammed at all. I went to the cannon site as a last ditch effort & the solution below fixed it. Just clean the rollers and the link tells you how. Good luck!

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=15403

Jan 04, 2010 | Canon PIXMA MP470 All-in-One Printer

1 Answer

Dell printer 3110CN keeps saying paper jam everytime we try to print.


you probably have a paper jam. Check all the places the paper goes to find it. Front cover using the button on the side, the back, the fuser, where the cartridges go. Check everything.

Good luck

Nov 26, 2009 | Dell 3110cn Laser Printer

1 Answer

The printer says it is out of paper, even though it is loaded


clean your paper rollers in side printer and make sure spring on paper loader isn't sprung

Jul 27, 2009 | Dell Inkjet 720 Printer

1 Answer

My printer keeps saying I have a paper jam, but after inspection I cannot find any paper that is jammed. I also put the copy paper in the correct tray, however when I try to do any of the all-in-one...


usually you have to look at the sensors trough were the paper goes (a small pice of plastic that is suposed to move) maybe you have a blocked sensor.

Jun 14, 2009 | Dell 926 All-In-One InkJet Printer

1 Answer

Printer will not feed paper


there could be a small paper jam or then theres a problem with the pickup but try this solution first in making sure theres no jam:

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Jun 03, 2009 | Dell A920 InkJet Printer

2 Answers

Paper jam ,no paper jam found Dell 1815dn


give this a try

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Jun 01, 2009 | Dell 1815dn All-In-One Laser Printer

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