Question about Samsung ML 2010 Laser Printer

2 Answers

The paper only feeds part way and then stops. Red light comes on

The printer will appear ok so i print something. It will begin pulling the paper in and then about 1/4 of the way up the paper will stop feeding and the red light comes on and it won't do anything else. After I open it and pull the paper back out and start over, the light goes back to green and it seems fine again. The process repeats.

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  • 4 more comments 
  • Magsaroo Nov 19, 2008

    Ditto, exactly the same problem. Please help as people I bought printer from are not being cooperative about taking it back to look at it and I don't want to have wasted my money.

  • Louisa Gap Nov 20, 2008

    Sorry I don't have a solution. I have the same problem.!

  • pgsa Nov 21, 2008

    Same problem - the printer is about 2 years old - I'm using 28lb paper.

    The problem appears to be getting worse.

    Any other suggestions?

  • fayjarvis7 Nov 24, 2008

    I use printable checks and they work fine. When I use regular paper (20 weight) it won't pull through. We decided that the little rubber wheel that catches the paper is losing it's grip because of age and/or dust. Any ideas where to purchase a new one and how to install it?

  • Anonymous Nov 28, 2008

    Same exact problem here. Same weight paper. I wonder if a heavier/lighter paper would work better? I do not think the age is problem since my printer is practically brand new. Bought it 11 months ago but I print very infrequently.

  • ericwmast Dec 11, 2008

    I have this problem too. Totally frustrating, bceause it might work once in a while, nothing appears to be wrong or different.



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Following a suggestion on another post, I tilted my printer so it is at a slight angle backwards, higher at the front. So far this has worked.....

Posted on Nov 21, 2008

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I don't have a solution but I have the same problem. Any ideas anyone?!

Posted on Nov 20, 2008

  • Louisa Gap Nov 21, 2008

    Samsung say that there is either a paper clip in the machine or people are not using the correct weight paper. I tried a heavier weight paper and so far so good.



6 Suggested Answers

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click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Paper feeds unevenly and won't feed properly

For me, although the paper was folding and jamming on the right, the problem was the farthest left roller. Just push a regular index card past this roller until it doesn't stick.  Good luck and thanks so much for this site.

Posted on Dec 29, 2007

  • 2035 Answers

SOURCE: Paper will not feed into printer

1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Posted on Mar 24, 2008

  • 1 Answer

SOURCE: paper feeds through crooked and comes out crunched

Hi - googled and found a good Epson site with info on this - reproduced below - the part that worked for me was allowing a small bit of room between the paper on both sides and the paper guides (counterintuitive...) rather than flush up against them.

From the Epson instructions:

You can try using the Epson cleaning sheet (has a sticky side) to pick up any excess paper residue. It's available from the Epson Store.
Try loading heavier stock paper, such as 24 lb. paper, if you haven't done so already.
Make sure there is 1/16 to 1/32 inch space on each side of the paper in the paper tray.
Move the paper type selector back and forth 5 times, to make sure it is not stuck.
Feed the tray with a minimum of 20 sheets of paper and try to see if it loads paper through.
The paper thickness lever has two settings, one for plain paper, (thin paper 20# to 24#) and one for envelopes and thick paper.
It should be on the 0 setting for thin paper and on the + setting for thick paper and envelopes.
The paper adjustment lever may be adjusted in between the two settings to accommodate paper that is not standard or that the operating/environmental conditions have changed.
Make sure the paper is loaded far enough into the printer to ensure good contact between the paper and the paper feed mechanism.

Posted on Sep 07, 2008

  • 1 Answer

SOURCE: My MP470 Pixma won't feed paper, it pulls right

Based on instructions from your website I pushed a letter sized piece of thin cardboard backwards through the paper feed rollers then shook the printer while holding it upside down. A Q tip fell out, problem solved.

Posted on Jul 30, 2009

  • 4041 Answers

SOURCE: paper feed not working properly. paper feed pulls

Hello there
You may not see a paper jam.

This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Posted on Mar 01, 2010

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