Question about Computer Monitors

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I hooked up a HP w19 Widescreen Monitor to my Compaq Presario when I turned on my computer the screen looks great and all seems to work fine except I have the floating blue box that says:
can you help get rid of this box please?
Thank you

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  • Robban Nov 30, 2008

    I have the same problem with HP w19 and a Pavilion computor.


  • Dens75 Mar 24, 2009

    Problem is that once the box "input not supported appears", access to monitor menu and its configuraion settings is impossible


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Your monitor has several different video inputs.
Go to the configuration settings on your monitor and select the video input that matches the video cable from your computer.

Posted on Nov 13, 2008

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It sounds like the repair shop set the video resolution too high for this monitor to display, you need to set the PC resolution to 1440 x 900 @60Hz.
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The documentation for this monitor should list its supported resolutions, and you will need to attach another monitor that supports a greater (possibly lower or higher) range of resolutions and then set it to one of the supported resolutions for the monitor. The native resolution appears to be 1680x1050, although I cannot find online documentation directly from Acer.

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IT sounds like the monitor got fried.. sometimes if the monitor is in the on position as the power comes back, the monitor gets an unexpected sure which can sometime damage the circuitry. You may be out of luck. You're only other option is to try using the monitor on another computer to see if it's just a weird connection issue.

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hi, it means, u need to change the input mode i.e pal/ntsc/vga..etc or whatever options avilable in the LCD menu..let me know

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