Question about HP OfficeJet J4580 All-In-One Laser Printer

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Can't scan on the HP OfficejetJ4580

I can fax and print copies but when I try to scan I get a message on printer that says "No scan options refer to device documentation to trouble shoot" My instruction book only tells how to fax.

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  • Anonymous Dec 16, 2008

    same thing here

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Uninstall everything that has to do with your old HP printer, drivers, photo processing, etc. Reinstall software with J4580 printer. That should open HP Digital Imaging Monitor where you can set scanning options. Plug printer into the back opf your computer. Plug power supply directly into the wall socket.

Posted on Dec 06, 2008

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018c308.jpg
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http://h10032.www1.hp.com/ctg/Manual/c00644922.pdf

If this solution was any help at all please press accept or ask more questions with the other button.
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