Sending print job from pc to IR5000 prints with missing letters
After sending a document to the copier via the network it prints out with some of the letters or words missing. There is no rhyme or reason as to which letters or words it skips printing. It happens mostly with documents coming from MS Word 2003, but not exclusively and its intermittent. Often if you print a document once and it prints with missing letter or words, you can go back and immediately print it again it will print perfect the second time....Please help!
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Re: sending print job from pc to IR5000 prints with...
I doubt it's the copier, sounds more like a application or board problem, my first suggestion would be to re-install the driver. the other would be to target the hard drive or memory/ mother board of the network of the copier
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Well, that really depends upon how you are "networked". Obviously, the primary PC is USB 2.0 connected direct to the printer. When you send a print job, the PC merely starts the print job and sends it to the printer on the fly. The other PC must first spool the entire job, packet it up, send it to the network, then network sends it to the first PC, where it must unpacket it, and send it to the printer. This is definitely going to be slower than a direct connection. And if your network connections are wireless rather than wired, even longer.
The print job you are sending is in A4 format. If you are using Adobe Acrobat you will sometimes find that documents created in places such as Europe will be A4 not letter size. Check the settings when you send the print job as Acrobat gives you the option to resize and print to available media. You can also check your printer settings as there may be the option to automatically print A4 to letter.
This is usually caused by data within the print job. Microsoft Office sends paper size and job data with each job. Clear all print jobs in the computer sending the job.(Start/Printers/double click the canon printer and delete all jobs in the print que. Clear the Canon by off/on. Open a program and print a standard letter size document to test. This can be corrected by going to the page/document setup choices under "File" or the Ball in MS Office. Usually this is set to A4 or Bypass by mistake within the application. Thanks
Get the driver from www.hp.com while you are there check the firmware version. And upgrade to latest firmware. Follow directions to the letter. Do the "easy firmware installation", it's the first one listed.
try this,first isolate your machine to the server, if you have laptop install the driver and connect the printer to the laptop via parallel cable.( use new if possible so that we will not doubt the cable itself) if the ir5000 is printing normally it could be the network or the server has a problem hope this will help
If you don't print via a server,you can turn the iRC3200 off...then back on and that will clear the print jobs. If after doing this it STILL has a traffic jam in the print que when trying to print the same document then stop sending THAT particular document as the document has a formatting issue and NOT the printer. If you DO use a print server then you(or your I.T Professional) need to go to the server and clear the print jobs from the server.