Question about Canon imageRUNNER 5000 Copier

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Sending print job from pc to IR5000 prints with missing letters

After sending a document to the copier via the network it prints out with some of the letters or words missing. There is no rhyme or reason as to which letters or words it skips printing. It happens mostly with documents coming from MS Word 2003, but not exclusively and its intermittent. Often if you print a document once and it prints with missing letter or words, you can go back and immediately print it again it will print perfect the second time....Please help!

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I doubt it's the copier, sounds more like a application or board problem, my first suggestion would be to re-install the driver. the other would be to target the hard drive or memory/ mother board of the network of the copier

Posted on Nov 12, 2008

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